Tried to overcharge me by a fair margin for a repair that was fairly inexpensive. Initially quoted…read moreat $800 after some back in forth they finally dropped it to $200 with me covering the cost of the part, which was $230. The redeeming factor of this is that Josh was very nice, even if they did try to overcharge me initially. They did the service as stated and everything works perfectly. Just don't let them quote you blind, give it some research before blindly accepting estimates

Rated 1 for being responsive…read more I stated the reason for visit was- a) reduce acceleration - drive with care warning light on b) Service ESC warning light on c) rattle and clicking noise from engine There was never any mention during the full inspection identifying the cause of either warning light and/or how it could be resolved. I declined a lot of repairs that I did not ask for. I did approve repairs and diagnosis totaling $1104. It was advised that I get an engine replacement for $16K, which I assume was causing the engine rattle. Regardless, all the warning lights are still on and I'll need to take it somewhere to find out the cause and the fix. ... And the truck has a recall that was never mentioned as a potential cause of the engine noise.

Steve and his team were extremely professional. I received timely updates throughout, and the…read morerepairs were completed ahead of schedule. As a pleasant surprise, they even washed my car and vacuumed the interior - something I didn't expect. Highly recommend!

5 stars doesn't seem enough!! Victoria and Steve were professional, friendly, knowledgeable, and…read moreHONEST! I really appreciate that they gave me different options on ways to save money on parts (OEM vs aftermarket) for my repair since I was a cash paying customer. I got a quote from Caliber Collision and the price difference was shocking! As it turns out Milstead is a much better equipped body shop because they had the technicians and equipment on hand and did not need to hire anyone out to do recalibrations for the sensors on my bumper which that alone saved me $400-600. To top it off they offered a courtesy car wash and interior vacuum which I wasn't at all expecting. Thank you Milstead for going totally out of your way to serve your customer. I will happily recommend you to anyone I know needing your service!

At the nearby McDonalds parking lot, I inadvertently ran over a foreign object and the front tire…read moreof my vehicle was punctured . I checked and saw the nearest tire repair place had good reviews. I drove to FRJ, they were busy with three vehicles being worked on in the three service bays. Flocko met me, examined the tire and called one of his mechanics over. They jacked the vehicle up, repaired the tire and then tested the repair for leaks. I was "good to go". I was very impressed that Flocko realized that I could not drive the vehicle very far with the damaged tire, and he immediately assigned someone to repair it. The price was reasonable. That is wonderful customer service, thank you Flocko.

I like Flocko and the rest of his team . They are fair and…read morealways honest with me. Since I moved to Houston 5years ago my brother turned me on to him& no matter who I call or wht situation I hve found myself in with ol bessy, ( thinking it's a better situation) I find my way right bck to FRJ - the best go to for my mechanic needs . I'm a woman and most of us don't kno .... Whn it comes to vehicles. Truthfully Idc either , I jus want to kno tht my car will go whn I need it to & not worry about being ripped off !‍ U truly get Wht u pay for & I don't mind paying at all ! Thanks FRJ!

I brought my car in for grinding brakes and was initially told the front brakes were fine and that…read morethe rear brakes needed replacement. I paid for the rear work, but the grinding continued. When I returned two days later, I was told the front brakes were the real issue and needed to be replaced at a higher cost, and that I may have damaged them in the short time since the previous visit. The shop later called, apologized, admitted they had made a mistake on the original diagnosis, and worked with me to rectify the situation. They have always been polite, and this experience showed they are willing to stand by their work and be honest when something goes wrong. I'm glad they took responsibility and helped make it right.

They recommended to replace 2 catalytic converters several months ago, approximately a 4,000 dollar…read morerepair. We were skeptical since the car ran fine, but a sensor was lit up. Turns out the converters were fine, sensor turned off on its own. The sensor light was the result of bad gasoline, once that cleared out the light went off. We researched failures of catalytic converters and the failure rate on modern cars. This is a rare event according to the major manufacturer of converters. We were really disappointed in this very expensive recommendation, as this business had great reviews.

These people sold me a broken truck, and spent over $9,000 on repairs out of pocket…read more Conroe Autoplex kind of response to complains makes people wonder why would ANYONE want to do business with Brian with a kind of unprofessional response...you might wonder why did I spent $9,000 out of pocket- let me explain it to you 1st of all- They help me get my insurance claim denied because they didn't take pictures of the work they performed on the truck before it was fixed. Why didn't they? I don't know but sounds sketchy to me... so yes, insurance wouldn't pay for Something they didn't see get fixed, so I was stuck between loosing my truck or I had to pay out of Pocket.... They're not trustworthy dealership as they kept making remarks and making fun of "who your boyfriend is" to me as a gay male- it definitely doesn't make ANYONE want to buy from them again. Please, please, please I beg you to not waste your precious time, money, and mental health Ps, they claimed I wrecked my truck, but how come my full coverage insurance wouldn't cover it? They said it was all maintenance issues which they don't cover it...what maintenance does a brand new truck need if I just purchased the truck?!

All comments are after purchase related:…read more 1. Promised mechanic was available if needs arise. When needs arise I was told current sells took importance before my own , and they had no time to get to my needs. 2. My AC worked but the mechanic did not return cabin filters. Cabin clogged. 1300.00 bill to unclog over mechanical laziness during checking the vehicle while putting in the lot. But that is the past , here is the current 3. Oil Filter Sensor went out. I knew I could not take to him. A more professional mechanic identified that not only has this sensor gone out but someone else has been inside here taping the connector to the sensor. The tape melted. It was cheap jerry rigging labor. The sensors each cost 20.00 to 30.00. if the poor mechanic work would take pride in his work the vehicle would last longer and more importantly you would get repeat customers for more cars. I am afraid that does not matter. Sells volume and spitting out shoddy mechanic work is more important to get to the next sell , therefore hidden under the hood of the vehicle is no telling what types of preventable mechanic failure if you go with changing a 30.00 dollar part over just taping it with cheap electrical tape that will melt and not hold over time.

These guys know what they're doing, and that's what I look for in a repair shop, my vehicles are…read moresome of my most expensive assets, so I like to have a knowledgeable team service them. This team hits all the marks

Took my Ford focus there a few months ago ,mass cylinder clutch needed to be changed. The new…read moremanager is clueless and honestly I will never return back there. My car was sitting in the lot for 4 days before they got to it. I had a question regarding the price but she Lured me in to bring in the car in the shop and would refuse to give me price over the phone. After fixing the car now I am 100% sure They used the wrong parts or they didn't put the sensor back ,as I need to push the brakes and the clutch to start the car .while previously I only had to press the clutch which is Ford standard!!!! They ruined my car and now I have to take it to the dealership to get it fixed. There is no owner to contact to make a complaint. All I can do is put a bad review and hopefully other people don't get scammed by them.

I had my car towed to Discount Quality Car Care. I spoke with Jerry, one of the Owners. Luckily my…read moreissues were not major. My car was repaired halfway through the next business day. The price was fantastic! I was nervous because I had never been there and didn't really have a recommendation from anyone. When we pulled up the tow truck driver told me I was in great hands. She said this place was honest & they would do me right. When a tow company from another business gives them a great review, you know that's where you should go. I will most definitely be back!

You want honest prices and folks not just changing parts? Want a place that actually tells you more…read morethan what the codes say? Will it take a bit longer to get done? Sure, but the price is better and the service is the best I've had with a shop. Go here.

I had an issue with the AC in my 2017 GMC Yukon. It was diagnosed by a mechanic (and also what I…read morebelieved it to be) as the driver's side AC blend door actuator needing replacement. I won't go into why I didn't have the original mechanic that diagnosed to issue do the repair. I had some bad experiences with two different shops local to me, so I looked a little further afield for a new shop. I took my Yukon the Rusty's about a 35 minute drive from my home and explained the situations and symptoms. They took my car into their shop and in about 15 minutes came back, said the problem was fixed. It was a simple "reset" of the positions on the blend doors accomplished with a scan tool. I tried to settle up, and was told there was no charge. Very happy with Rusty's and I will come back if I need anything and I will also refer anyone else I know to them.

$7,000 diagnosis turned out to be a $10 gasket…read more On July 7, 2026, I took my 1989 Jaguar to Rusty's Garage because of a fuel leak. They charged me $315 for a diagnosis and told me the steel fuel tank had rusted through and was leaking fuel into the cargo area. They recommended replacing the fuel tank, hoses and lines, fuel filter, and sending unit at an estimated cost of approximately $7,000. I was skeptical because the fuel pump had recently been replaced, so I took the car to another garage for a second opinion. They found that the leak was coming from the fuel-tank sending-unit gasket...a $10 part. They replaced the gasket, and the leak stopped. They also determined that the fuel tank was not rusted out and the fuel pump was fine. I returned to Rusty's and requested a refund of the $315 diagnostic charge because their diagnosis was incorrect and could have led me to spend thousands of dollars on unnecessary repairs. They refused. I have taken other vehicles to Rusty's in the past. Their customer service has always been very good, but I have previously questioned some of the work they recommended and the prices they charged. After this experience, I would strongly recommend getting a second opinion before approving any major repair here.