Excellent customer service and very fair pricing. The conversation was professional,…read morestraightforward, and made everything feel easy from the start. I really appreciate the quick response and the overall quality of the interaction. Highly recommend‼

They are very fast and very efficient and very polite, a great people. I was locked out of my truck…read moreand within 45 minutes they were here and within 2 minutes had me back inside my truck that was not an easy fix. I would definitely recommend them to anyone

I was assigned this service provider from my Subaru Roadside Assistance program. The agent gave an…read moreestimate of 20 - 50 minutes. From that time is was 35 minutes to arrival, but shortly after the 20 - 50 minute estimate, the provider called me to give me a more precise time which exactly matched their actual arrival time. The provider was fast, efficient, friendly and the service call was free with the Subaru new car warranty coverage. So my cost was $0 plus the optional tip (which I was able to do seamlessly on Venmo). So, in total, this was an equal or better experience than any other service call I have previously utilized with other vehicles.

1,000/10 recommend Me and my Friend were on the way to the…read moremall when she hit a curb so hard that we were airborne. She popped both of her left side tires ( She just got these tires 2 days ago). We called multiple places and got turned down (mind you we are 19 year old girls stranded in Syracuse where we have never been). Tony was our hero, he called multiple places just to get us in and helped. When we didn't know the tires sizes Tony didn't hesitate to come look at the car and help. He lined up the tow truck and the garage to get the tires changed. He also got us estimates, good prices, and drove us to the tire place. Tony was cracking jokes the whole entire time and made us feel more comfortable. If my friend ever pops the other two tires Tony would be our first call. #weloveTony

Pascarella's Towing Service LLC is the only valid 24/7 service inthe Syracuse area legally…read moreaccepting Geico policy. Claim and request for roadside service can be requested via Geico mobile app. Takes between 30 to 40 minutes on average. Service was quick, knowledgeable, kind and professional. They saved out Christmas this year! Thank you. Our vehicle did have a sensor problem and unplugged air filter cable that was messing with the electrical sensors. It got disable at 6pm the day before the Christmas Eve on a parking lot. It was fully fixed within less than 40 minutes. And was driven home with all the dinner items.

Great service, fast response, courteous professional customer oriented folks. They helped me on…read moreseveral occasions making an unfortunate situation less stressful

This was my first time visiting their store. I saw the low ratings, but the prices were very…read morereasonable. I went to many stores before finally choosing this one. There was a small problem during the tire replacement process, but they resolved it quickly. The staff were very friendly, and I will definitely come back.

We have been Dunn Tire customers for many years. So, when we got a nail in our tire, they were the…read morefirst place we thought of to get it plugged, even though these were the tires that came on the vehicle and not purchased from them. They were very busy, as it was a Saturday. The manager asked a tech if it could be fixed without putting it on a lift, as both of their working ones were in use. The tech said No problem, and proceeded to take care of the tire. We were out of there within 30 minutes and at no cost! We've always had good luck with Dunn and will continue to go there for our tire needs!

I had to move my daughter's car from Syracuse downstate for college, and long-haul vehicle…read moretransport felt like the easiest solution. I was nervous about timing and making sure the car arrived in the same condition it left in.I appreciated the steady communication and realistic delivery estimate.The rate was clearly outlined before anything was scheduled, and there were no unexpected add-ons later, so everything is worth the price I am paying for.

From the owner: Need a reliable partner for roadside near Syracuse? You can get efficient roadside service from…read moreMaxton Roadside Assistance Co. which ensures your safety and peace of mind during unexpected breakdowns.

I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

I called AAA for a tow after an accident . I was not in the road or impeding traffic so the cops…read morelet me call for my own tow. Well these ambulance chasers showed up loaded my car in the bed without saying anything to me so I assumed they were Aaa . After it was loaded he comes over and says "you can find your car here " and hands me a business card . I told him I assumed he was Aaa I had already called for a tow and he said I'm not taking it off my truck . They charged me 300$ for basically stealing my car .

Got my car stuck in the church parking lot - called Jim's Service center and roadside assistance…read more Busy day, so they warned me it would take a little while to get to me (no issues - good forewarning). Called me before they arrived - courteous, and professional; essentially did all the work - I just watched. I would call them again if I had any issues - good and trustable company

Got in an accident,needed a tow,Rob the owner was quick,personable and beyond reasonable. Made sure…read moremyself and the vehicle were taken care of and explained the process thoroughly! Can't thank him enough!

From the owner: When your vehicle breaks down or you're stuck on the roadside, you need help that arrives quickly…read moreand handles the situation with care. Premier Towing & Recovery provides 24/7 towing and roadside assistance throughout Marcy and surrounding communities. Breakdowns don't follow a schedule, and neither do we.

"Early afternoon near Destiny USA Mall. I needed long-haul vehicle transport to move my sedan from…read moreSyracuse to a relative in Pennsylvania. I contacted AceDrive Towing and Roadside Ltd. and received a clear breakdown of how the transport would work. They scheduled pickup for the next morning and confirmed details through text updates. The driver arrived within the agreed window, documented the car's condition, and secured it properly for the longer trip. Communication stayed open during transit, which gave me reassurance. The cost matched the initial quote with no adjustments later on. For long-distance vehicle transport from Syracuse, they delivered exactly what they promised."

From the owner: No need to panic when faced with a roadside emergency near Syracuse. Experts of AceDrive Towing and…read moreRoadside Ltd are equipped to handle any situation, offering seamless roadside service whenever you need it.