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    AAA - State College

    2.0 (8 reviews)
    Open 9:00 am - 6:00 pm

    Services - AAA - State College

    Auto maintenance

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    5 More Services

    Auto battery or electrical system repair

    Routine automotive maintenance

    Life insurance

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    United Airlines - UA5265 SCE-ORD

    United Airlines

    (1 review)

    Folks here in State College are nice enough. I have friends that even prefer United. God bless…read more'em. I pray for them both (United and the friend). Based on a recent experience I'm reminded to write a review based on a recent experience with United mainline (these folks here in state college are actually Air Wisconsin flying as United) in order to fly out of State College with these folks. This review is based on starting my story at their web site, united.com which you should see to the left. My experience recently was "as good as it gets." It can't get more better. It was "Excellent!" It took me only 3 hours, 5 international phone calls (to the Philippines), 9 emails, two forms of ID (hope they don't lose them!), a sample signature, and about 12 "sorry"s to book a ticket using mileage. I felt bad for the agents who had to repeatedly apologize for dopey processes and systems (Dave Carroll on his website about how United breaks guitars quoted folks from United: "if you think it's bad flying with us, try working here"). They required two forms of ID and 6 emails to validate who I was (1.5 hours), and then to get my account set up once they trusted it was me (0.5 hours), and then a half hour to figure our their web site for mileage, and then to get the web site to take additional $$ payment (0.5 hours). I also learned: while the screen on the agent in the Philippines is safe, the phone to pass ID information can be monitored *by their folks* and that is "not safe for you". [they don't trust their security] An agent thought I got all my miles from one flight (or she could only see one flight). And that government issued photo ID they needed, that, in fact, no, they mean government issued photo ID with birth date. That they cannot call my office to validate me. [thus, they do not trust their own staff to make discretionary decisions] That they cannot issue tickets to me (the name on the account) because "the process of validating people to get on airlines is not secure". I hope you can be my 14 or more friends that Dave Carroll (https://www.sonsofmaxwell.com/) talks about. So, *this* is why I did not remember my last flight on United (which if I could recall, then they could have used that info to validate who I was) because I no longer fly on United if I have a choice. The day I basically dropped United for similar frustration, a call center -- but this time in the US for a different airline with a different attitude -- helped me out deeply, simply, and with deep context that I will remember for a long, long time. Made platinum there one year....

    AAA - State College - insurance - Updated May 2026

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