Great service over the years. Dependable and responsive to normal service and special needs as they…read morecome up.

Easily, the best propane company to deal with. Friendly dependable and even helped us catch a…read morewayward horse. This company is good people

Amazing! I can't wait to come back!!!! The store had so…read moremany things I wanted & the people are so amazing.

Great feed store and more! Much more! Ladies if you want a great gift or fun blouse, this is the…read moreplace to go!

We have been using them for 28 years. Never a problem, always professional and answers all my…read morequestions. Family owned and I love that too.

Always helpful, friendly, and fair prices. Quick response when you need some propane in a jiffy…read more A+

We had another company set our tank and fill it initially. When we called them to get the tank…read moretopped off ahead of a winter storm they told us it would be a couple weeks before they could take care of us (well after the storm). I called Knight as a non-existing customer, and they got us on the schedule and taken care of before the storm. We didn't start with them, but they sure made a customer for life with us.

I don't usually write negative reviews but this is a propane business but they refuse to fill RVs…read more Who ever heard of that? Excellent location just off I20. We ended up going to Loves. They are missing a very lucrative business.

Nice folks. Have gotten propane cylinders refilled many times. Everyone has been very professional…read morein the filling area and very friendly inside where you pay.

I stopped by to officially become a third generation customer and was completely taken aback from…read morethe level of professionalism a member of the office staff chose to conduct herself with (found out her name is Stephanie). They made me feel that my questions were annoying and my entire interaction of becoming a new customer was bothering them. From what I know about the history of the company and what Ward Campbell stood for, I was highly disappointed on who he has running the Aledo office. Ultimately, I decided to just leave and pursue other options in the area and share my experience with others here and in person. After making some inquiries and doing research it appears Knight Propane is a small and friendly propane company located in Weatherford,TX.

Decatur Bowie Propane rocks! This is my first experience with the propane system. Time came for my…read morefirst fill and I called and service was outstanding. Cody came to do the initial inspection and check my stove. He was very informative, friendly and he adjusted my stove in two minutes and a year of frustration disappeared! He is very thorough and helpful, not to mention easy to talk to. Then later that day, Clint came and filled my tank. So friendly, efficient and a pleasure to deal with all around. I would heartily recommend this company for all your propane needs! Zach in the office was able to schedule our fill in a timely manner and called to make sure everything was good. Best company to call!!

I gave the tech a $2,200 cash deposit that "disappeared" and was invoiced months later for the full…read moreamount. The $2,200 that I paid for half of the bill never made it to my account. I do not recommend this company whatsoever. The tech surprisingly asked for half of the bill on the day of installation because I needed to pay for the tank and for rental fees since their trench digger was down. I was caught off guard but I happened to have had $2,200 cash on me. I gave it to him and left since I missed a half day of work to meet him at the house and had to get to work. How would I know about the trench digger rental if he wasn't justifying asking for a deposit? After several calls nothing at all was done to accommodate the situation. You can imagine the frustration of paying $6,003.42 for a $3,803.42 bill. Who would do something like this? Owner would not take a call or email. In response to the reply from the business-I called the Wise County Sheriff on 1/30 and spoke to a detective and he told me there was nothing they could do without a receipt and he suggested I speak to a lawyer, which I had already done. I relayed this to Reese, but by reading your reply, I guess that detail never got to you. It's the tech's word against mine. After I handed him the cash, he placed the twenty two $100 bills on the left side in his already full metal clipboard, I saw them spill to the right inside the case as he closed it while he sat half way in his truck. He wrote something down but I did not get a receipt. The stack of cash was neat and all facing the same direction and I thought what a mess he made of the bills. Why not check his work order from that day and see what he wrote? It's about integrity. I didn't realize there was any reason to distrust. My mistake for assuming I could trust a guy representing your company. I even called him while I was driving away to see if he was going to send a receipt but he said there would not be a receipt until the he installation was paid in full. To the technician, you know who I am talking to. I hope you needed it and we forgive you. I know you were on hard times with illness in your family and we waited weeks for our installation you because you are their best guy. You probably missed a lot of work. Our hearts still go out to you and all you've been through. We never wanted you to get in trouble or press charges but it would have helped if you did not let me look crazy or if you at least could apologize for your actions. I'm sure this could have been resolved without a blemish to your work history, it probably still could. Regardless, I truly pray all is well with you and your loved ones.

Great customer service , employees super nice and very clean store…read more Been shopping there for 10+ yrs

My go to store! I went here a few weeks ago and have not been back to Lowe's or Home Depot ever…read moresince. They are helpful they load your lumber they have had everything I needed and the prices are actually cheaper than the box stores. I also don't have to put up with crazy parking crowds. For now on this will be my first stop, and I like supporting small business.

We called Pinnacle Propane Company to come fill our tank and they came right out and filled it for…read moreMe. The company has outstanding Workers and they do a awesome job. Thanks Rance Carpenter for coming out and filling it. He was very courteous. THanks Pinnacle for hiring a Good worker and was very pleased with the service.

Do not use this company! They have the most horrible service…read more Since 2020, we have run out of gas almost 10 times. Each time, we contact Pinnacle and they find some reason it's our fault. Not only is their always full program extremely confusing, they have removed us from the service 6 times. Each time I reach out, there's some new loophole I missed or an email about a credit check we never got... and every time we run out of gas, they charge us an extra $125 for a leak check. Do.not.use.them.

Brought in a couple small CO2 tanks to be refilled and re-certified. Was told they would be $30 a…read morepiece and that they would be back in 30 days. Flash forward nearly 2 months...my tanks FINALLY came back, and was charged $100 for the pair. Y'all need to be transparent about your pricing and the lead time to have services done. This was a ridiculous experience and I will find somewhere else to go from now on!

When I bought my new mig welderWestair was recommended. My experience there was great. I got the…read moregas bottle I needed and a new helmet. they offered to order in some replacement tips for my welder, and let me know whenthey arrived. They will be getting more of my business.