We had another company set our tank and fill it initially. When we called them to get the tank…read moretopped off ahead of a winter storm they told us it would be a couple weeks before they could take care of us (well after the storm). I called Knight as a non-existing customer, and they got us on the schedule and taken care of before the storm. We didn't start with them, but they sure made a customer for life with us.

I don't usually write negative reviews but this is a propane business but they refuse to fill RVs…read more Who ever heard of that? Excellent location just off I20. We ended up going to Loves. They are missing a very lucrative business.

The staff working at Joe Rider is so so nice, especially the ladies in the office. This is the…read moresecond time I have dealt with them and have received great advices, great prices and great service from them. Last year I purchased 10 30-lb propane bottles at Costco for my new home generator and took them to Joe Rider to fill up and today I am going back to purchase a couple of 20-lb bottles and fill up for our new Blackstone grill. I am 74 years old with cancer (therefore needing extra help) living in south Arlington and I wouldn't go anywhere else because of the help and service they provided me. Thank you guys.

We were with another company. Ferrell Propane. Horrible company! We are both in our 70's...we…read morebought our home in October of 2025. The previous owner told us she just had the propane tank filled at the end of September so we should be good through about May..So being the people we are...we believed her. No reason for her to lie about this we had already bought the home. We moved in in November. On September 17, 2024, once the home went pending... we called Ferrell Gas to set up an account for October 5, when we would be closing on the home. We set up our profile etc..but for some reason they never set up our account...But we were told that was all we needed to do to get it changed over. In January.. our propane ran out...It was in the 30's and in the 20's at night. We called them and told them our situation and they told us we didn't have an account...WHAT? Ummm we set one up and they said they saw where we called but the account wasn't fully set up by THEIR representative!!! But they had our profile in their system. They also told us there was an issue with the account with the previous owner. I asked what it was. Was told that she leased the tank...(for 12 years) and still owed $840 on it,. No problem...if that is what it takes to get heat in my home I will pay it off. I was told this on day 4...of making calls daily. (Each time I was told someone would get back to me,..no one ever got back with me!) They couldn't tell me this one day one! So now I own the tank. I was told they would be out in 12 days to fill the tank. Again I told them I was out...They told me they would "get back to me" to see if they could come sooner. For the next 5 days I called THEM to see if I could get some help. After talking with 6 other people for help over the 5 days period...I finally got a woman who HELPED me. She could heard how upset I and frustrated I was to the point of tears. She told me since I know own the tank I could get anyone I wanted to fill it up. She told me I wouldn't get the paperwork on the tank for up to 2 weeks...and I would need this in order to get fuel from someone else. I toler he I never received anything that I bought the tank..not even a receipt...So she sent me an email for proof that I had purchased it as she said she wouldn't want anyone to do this to her Mother! Bless this young lady. So I called a local company here in Fort Worth JOE RIDER PROPANE and they came out that very day...worked me into their schedule...everyone was out on deliveries ....so the owner came out and took care of us!!! That's a company who takes great care of their customers even new customers! With in 2.5 hours we had a safety inspection done and a full tank of propane! It gave me great joy to call Ferrill Gas back and tell them to cancel my order and account! You won't believe what they then said...well since its an emergency.... we can get out there first thing in the morning....!!! WHAT! What happened to not being able to come for another 6 days...I would NEVER EVER do business with this company! EVER! I told them no way...cancel my account. It's now been 4 hours since we got our tank full by Joe Rider Propane and we are finally warm after 6 days of freezing! If you're looking for a propane company....Call a company who cares and is VERY Professional and takes good care of you. JOE RIDER 817-237-3325 save yourself much frustration and headache! They are THE best Thank you Joe Rider....

Nice folks. Have gotten propane cylinders refilled many times. Everyone has been very professional…read morein the filling area and very friendly inside where you pay.

I stopped by to officially become a third generation customer and was completely taken aback from…read morethe level of professionalism a member of the office staff chose to conduct herself with (found out her name is Stephanie). They made me feel that my questions were annoying and my entire interaction of becoming a new customer was bothering them. From what I know about the history of the company and what Ward Campbell stood for, I was highly disappointed on who he has running the Aledo office. Ultimately, I decided to just leave and pursue other options in the area and share my experience with others here and in person. After making some inquiries and doing research it appears Knight Propane is a small and friendly propane company located in Weatherford,TX.

We have been using them for 28 years. Never a problem, always professional and answers all my…read morequestions. Family owned and I love that too.

Always helpful, friendly, and fair prices. Quick response when you need some propane in a jiffy…read more A+

Took my 23 year old mower in to have it serviced , because I messed up and left the fuel over the…read morewinter. They took my mower in and cleaned out the carb. And replaced the primer bulb. They were really nice reasonably priced. My mower runs really good.

I read the reviews and I thought well These guys are close to me and I'll give them the benefit of…read morethe doubt. Well I should've listened to the review, especially the one who said these guys have no business with adult tools. I went up there to ask for a carburetor gasket for a very routine tractor and the old guy behind the desk was not happy to see me walk in. No one addressed me as i went into the building. when I told him what I was looking for immediately before I even got it out of my mouth he said oh no, we don't carry that and good luck finding it. I left thinking waste of time, and got in the car and did a search and found it within two minutes on Amazon and ebay for like 4$... so don't bother with these guys even though you might think they are local I guess they must be making a living off overpriced tractors. I won't be going back.

Gave me exactly what I needed. No disrespect like the others are saying "Mark" super good guy…read more Fixed my tractor in no time.

If you rent here be careful as some of the units do not have walls that go all the way to the top…read more Now even though I was assured that no one could ever climb over there and that I was being rather ridiculous in my head, I rented the unit and within a week someone climbed over the top of the unit and stole thousands of dollars worth of my stuff. No, I didn't take the insurance, why should I, stupid me. No recompense-and got out of these ASAP. Welcome to Texas. No!

Michelle went above and beyond to give me great customer service! I rented a Uhaul here ofor a move…read moreto New Orleans. After I picked up the truck I noticed it made a very loud squealing sound. I don't know much about engines, however I assumed that it would be fine and went ahead and met my husband at the storage facility. We loaded the truck and then my husband heard the noise coming from the engine. He was deeply concerned that the truck wouldn't make the long drive to Louisiana. I called Chapel Creek and asked them what to do. Michelle answered and told me to call the 800 number on the keychain. So I did and they sent a mechanic out to look at the truck. The man arrived about an hour later and he then proceeded to diagnose the truck with 1 of 4 possible issues. At this point I was really started to suffer from anxiety, as I couldn't get stranded in the middle of the bayou for an hour if the truck broke down! I then asked him about getting another truck and he said he would call it in to the Home Office and they would need to make the call on how we should proceed. By this time it was 4pm and we were leaving the next morning at 5am, I didn't need to deal with red tape I needed a solution! So I called Michelle again at Chapel Creek and voiced my frustration to her. She immediately called her Area Manager and he contacted me within 10 minutes. He said Michelle had called him and told me of my problem. He had gone ahead and secured another truck for me and told me it was very close to where I was located. He apologized for the inconvenience and said there would be no fee because my issue was considered an emergency. My husband and I drive to the other location, unloaded and loaded the new truck and they expedited my paperwork so we could get out of there quickly. We drove it to New Orleans in the other truck and actually made great time! And I didn't have one worry the whole way! Michelle even called me the night I got home and made sure I was safe and sound! What great service and follow through! Very impressed with the integrity of the folks over at Chapel Creek!! Thank you very much!

We had an emergency situation with our boat and the owner went out of his way to help us out with…read moretemporary storage needs. Highly recommend