Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

This store is very conveniently located, the staff is generally friendly and knowledgeable. Prices…read morerange from reasonable to good with some expected exceptions. Variety of merchandise is pretty wide with DIY sections being rather useful and interesting. Aisles are clean and wide, well-lit. It's easy to reserve pieces of merchandise online in order to later pick them up at store. Mail-in freebies offers are nice, too. The Brooklyn location amenities include large parking space and restrooms. There is no loud, crappy music blasted into your ears. Thank you for that! I tend to escape some establishments where music is loud and annoying. Too bad that the store has no seating spaces, since the location is quite spacious, and if you have time to spend there, you get tired. Definitely do your homework before visiting Micro Center, as that place is certainly intriguing, but your experience there is much better, if you know why you are there. If you decide to misbehave at that store somehow badly, then keep in mind that a New York City Department of Correction building is right next door :) .

Great customer service by Ray their #1 consultant. He services a church in Queens NY and we were…read morehaving problems with our copier, he came right away assessed the situation and had the problem fixed the next day. As a church we cannot function without our copier because this particular weekend is Christmas weekend and we need to print many bulletins. Always a pleasure to see him!

From the owner: Lets explore what we can do together to make your business even more successful! We offer Local…read moreSpecials, Fast Response Rate, Free Estimates, Free Pick-ups and Same Day Delivery! We have flexible options for purchase, rent or lease. We have leasing programs available. Pre-leased units at exceptional prices. No money down, and all labor, parts and toner are included. Our products are State of the Art units. For over 20 Years, Copymachines Business Systems has been the name that clients have relied on for a variety of quality printing, duplicating and copying needs. We specialize in fast speed digital copiers and printing solutions for office and personal needs

Michail knows how to repair typewriters, his hours are 9 am-12 noon…read moreYou can bring your broken obsolete electronics and he will bring it back to life!

Ridgeway is the best. What a hidden treasure. Michael is nothing short of an expert in typewriters…read more I take great pride in my collection and trust him with my most precious machines. He is thorough and meticulous. His prices are extremely reasonable. I have visited many repair shops/technicians and have the utmost respect and admiration for his work. I would use him in a heartbeat. It's true that the garage is cluttered as other reviews have noted, but all of my machines have returned in immaculate condition. Don't think twice!

I love the care and help I receive every time I walk in to get my packages. Thank you all for the…read moregreat customer service you provide!

I use this shop regularly. Last week, they were suddenly closed on Sundays. So I tried to come a…read moredifferent day...but Google says they're permanently closed. Undeterred, I see that they're still open today for another 23 minutes according to Yelp, so I called to verify if they were open and what their hours would be during the holiday week (4th of July is midweek next week; this is the weekend prior so it is possible to be closed for an extended holiday). No answer, no answering machine after many rings. Is it possible this successful local staple of the neighborhood has suddenly, permanently closed?? The closest UPS stores are in Bay Ridge near 90th and 2rd, and Sunset Park at Ft Hamiltob and about 65th near Three Guys. Those are not near eachother, nor are they close if you live in Bensonhurst or Dyker Heights. I hope that they reopen for convenience sake!

If you need a technician, get ready for an irate phone call from someone not understandable wanting…read moreyou to fix the machine yourself!!!! The manager is non existent and will not get on the phone to save his life. Then tries to make you feel stupid in a monotone, know it all voice, like he did you a favor by picking you up. Just don't do it. So many better places that actually GPS their technicians.

From the owner: Sell and service office equipmentread more