Jeff, is an amazing person. The night of the Tropical Storm, moving in, he came to Wilmington from…read moreBurgaw, in the rain, to fix my flat tire. My Spare wouldn't drop from below the tailgate, Jeff made sure I could make it home, from Downtown, by repairing my tire. He was soaked from the rain, no complaints, just happy to help and go the extra mile, to help his new customer, and now, a customs for life. Thank you so much, Jeff. You conduct business in a way, it's not conducted very often, anymore. If you need assistance with your vehicle, East Coast Roadside Assistance, is the only call you should make. Thank you so much, Jeff!!

Prompt, expert professionals who truly GO THE EXTRA MILE! I had a flat tire on HWY 17 north of…read moreWilmington today. My insurance company contacted Jack Rabbit Service, which after over an hour had not even called and ywas a no show. Called my insurance company back and they contactect East Coast Roadside Assistance. I immediately was contacted by Jeff who gave me an ETA and assured me he was on the way. Now here's where the Extra Mile comes in. He went out of his way to bring me a pack of peanut butter crackers because my insurance company had told him I was diabetic and he was concerned! After calling me again to check on my safety, he arrived as scheduled Truly OUTSTANDING SERVICE!!!

Turned out just to be a dead battery but they came out on a Sunday and took care of the problem…read more Good service with a good attitude, would definitely use them again!

WORST EXPERIENCE I HAVE EVER HAD WITH A BUSINESS. I am 50 years old. Hands down - the worst. I…read morecould take you through the month long saga, but let me save us both the time... AVOID THIS COMPANY AT ALL COSTS!!! I would seriously not trust them to put gasoline into your gas tank. they might try to pour it into your exhaust pipe. and that alone might take a week to accomplish. After I called the police, the lawyer, and finally signed a bumpkinesque version of an NDA (effective tonight at midnight - lol), they allowed me to have my truck towed off of their property and away from the Port-O-Let. They graciously waived a $1,300 storage fee (which magically appeared after I threatened to sue them and after I used some sailor jargon to describe their operation - at this point I had blown my own gasket, personally). They waived the newly discovered $1,300 fee in exchange for me signing the document. The document says that "They are not responsible." You ain't just whistlin' Dixie there,boys. I am inclined to concur. So tonight, half of the engine is in my front seat. I hired them to change out a blown head gasket... A MONTH AGO!! I had the truck towed to an actual mechanic who is familiar with motor vehicles and their parts. they were amazed at the utter ineptitude. bolts without nuts, wires cut, gaskets improperly installed, timing belt not in time (!!!)... I could go on... I have photos, videos and texts. They sold me on a low price. It cost me 2 paychecks and my truck. I cannot sue them. Save yourself!! AVOID!!!

My car was towed here after an accident, the woman who worked there, Alison, was wonderful and…read moresuper helpful. I was able to take pictures of my car for insurance and I got my belongings out of the car. They were a silver lining on a bad situation and I appreciate the kindness during this time. Thank you!

Great experience. Had a box trailer tongue collapse and needed a rollback to move the trailer 15…read moremiles. The owner handled the call and was quick, safe and efficient. Price was very reasonable given the emergency at the end of the work day. Highly recommended after this great interaction!!

These are the kindest, most honest and good hearted people I have met in a very long time. I can't…read moreimagine a better local company to support. Not only that but they were prompt and professional about everything. Cannot recommend them enough!

This guy clearly has no idea what he's doing. He tried to siphon the gas out of my car to fix an…read moreissue, even after I told him that these newer cars aren't meant to be siphoned. Well, he got the hose stuck in my gas filler and had to repeatedly tug on it to get it out. I told him my seats needed to be removed and he said something like that's too much work and offered me his towing services, which he said he'd charge $100 to take me 2 minutes down the road. He ended up causing hundreds of dollars worth of damage to my car and is now refusing to compensate me. Don't go to this guy.

This was my 2nd experience with Thomas Towing and they provided exceptional service! My car cut off…read morein 5pm traffic in Ogden, just off Market St. They were there in 20 minutes & towed my car to the garage. Thank you so much!!

I had an absolutely terrible experience with Thompson Towing through my Geico roadside assistance…read more My son locked his keys in the car, so I called Geico at approximately 11:50 AM. Thompson Towing sent a text with an ETA of 12:53 PM. Then the delays started. First, they pushed the ETA to 1:54 PM. Then to 2:55 PM. When I called to check, the representative simply said they had to "move things around"--meaning my wait time was pushed even further. At 3:30 PM, the driver finally called to say he was on the way but Work out a little bit I moved it hey buddy, hey buddy would take 45 minutes since he was across town. But unbelievably, at 3:50 PM, he called back saying he got another call! I am not exaggerating--this actually happened. It's clear to me that Thompson Towing does not care about Geico or its customers. I told Geico to put a note in my account never to send them again. If you're in need of timely roadside assistance, I strongly recommenend looking elsewhere.

It was a dark and stormy night.... and I had a flat. It was 2:00 am, rainy and I was exhausted. I…read moredreaded the thought of changing my tire. I wasn't far from where I was staying, so I called a cab. The next morning was worse. It was dreary, cold, very rainy... miserable. My knee was killing me and I totally dreaded the thought of changing my tire. Then all of a sudden I remembered a friend who told me about Mr. QuickPick. I tried using another company once and that was a nightmare. So, I called Mr. QuickPick with a little bit of trepidation. Dale told me he could meet me at my car in 20 minutes. In a downpour, he cheerfully and expertly removed my tire, installed the spare and within less than 10 minutes sent me on my way. --Dan Heiskell

From the owner: Locked out? Save now! $39 TOTAL…read more Car Lockout Tire Change Jump Start Fuel Delivery Lowest Flat rate. No hidden fees. Fast local service. ETA averages 35 minutes BBB Accredited A+

Very fast to get to me and very professional and also was a decent price. Mike towed me to blacks…read moretire because my tire exploded after i accidentally hit a curb. They did everything I asked of them and didn't try to upsell me. Been going there for years!!!

My vehicle had to be towed to the dealership from my house. Kirby's Towing said it would be after…read morelunch but they got to it earlier than that. The diver was very polite and professional.

I am Bill from Elizabeth City, NC and I want to give a "High Five, Thumbs Up and a Great Thanks"…read more to East Coast Towing in Wilmington, NC. The two gentlemen Bryan and Dave that helped me were outstanding in their professionalism, repairing my auto in a timely manner and certainly at an affordable price. My 88 Dodge truck right front brake caliber froze and was smoking when I got it off the road. I am 60 yrs old and never been left on the side of the road before. I am 5 hrs away from home and didn't know who to call for repair. I usually do work like this on my own vehicles and I knew what it would of cost me if I did it myself and what honest garages would charge in my area. I have heard stories of people being taken advantage of by repair shops when caught in this situation. I thought about it and decided to call a Auto parts store and ask them who would be the best to call in my situation. I figured these guys know all the auto shops and who was the best. East Coast Towing was recommended. I was on a major hwy with road construction on a Friday afternoon and 4th of July weekend and it's hot. I'm going to guess they arrived within 15-20 minutes after calling. The driver Dave was great and asked where I wanted to be towed. When I called ECT I was speaking to a fella I did not know at the time and he said he could do the repair or get me to another garage to do the repair. I choose to let them do the repair since they were recommended and could get right to it. I could not ask for a better experience in emergency road repair. Every aspect of the interaction between these two guys from the calling, towing, repair, being social and cost was so much better than ever expected. In fact my bill was a hundred less than I expected. My brakes performed as they should on my 5 hr drive home. There are a lot of places that can do this type of work and do a good job, however, I felt these guys really cared about the traveling public and the hardship of breaking down and being left on the side of the road 5 hrs away from home. Thanks for the great service and next time I'm down that way I will stop in just to hopefully to say "Hi". Bill Hurt Elizabeth City, NC 7/2/2016

From the owner: 24 Hour Service & Local Towing - Wilmington Area Long…read moredistance towing only in outer areas From flat tires to antique vehicle transport, our 24-hour emergency towing and roadside assistance services are available to help you through any unexpected situation. With fast response times and knowledgeable drivers, we'll get the job done quickly and safely