Jeff, is an amazing person. The night of the Tropical Storm, moving in, he came to Wilmington from…read moreBurgaw, in the rain, to fix my flat tire. My Spare wouldn't drop from below the tailgate, Jeff made sure I could make it home, from Downtown, by repairing my tire. He was soaked from the rain, no complaints, just happy to help and go the extra mile, to help his new customer, and now, a customs for life. Thank you so much, Jeff. You conduct business in a way, it's not conducted very often, anymore. If you need assistance with your vehicle, East Coast Roadside Assistance, is the only call you should make. Thank you so much, Jeff!!

Prompt, expert professionals who truly GO THE EXTRA MILE! I had a flat tire on HWY 17 north of…read moreWilmington today. My insurance company contacted Jack Rabbit Service, which after over an hour had not even called and ywas a no show. Called my insurance company back and they contactect East Coast Roadside Assistance. I immediately was contacted by Jeff who gave me an ETA and assured me he was on the way. Now here's where the Extra Mile comes in. He went out of his way to bring me a pack of peanut butter crackers because my insurance company had told him I was diabetic and he was concerned! After calling me again to check on my safety, he arrived as scheduled Truly OUTSTANDING SERVICE!!!

Turned out just to be a dead battery but they came out on a Sunday and took care of the problem…read more Good service with a good attitude, would definitely use them again!

WORST EXPERIENCE I HAVE EVER HAD WITH A BUSINESS. I am 50 years old. Hands down - the worst. I…read morecould take you through the month long saga, but let me save us both the time... AVOID THIS COMPANY AT ALL COSTS!!! I would seriously not trust them to put gasoline into your gas tank. they might try to pour it into your exhaust pipe. and that alone might take a week to accomplish. After I called the police, the lawyer, and finally signed a bumpkinesque version of an NDA (effective tonight at midnight - lol), they allowed me to have my truck towed off of their property and away from the Port-O-Let. They graciously waived a $1,300 storage fee (which magically appeared after I threatened to sue them and after I used some sailor jargon to describe their operation - at this point I had blown my own gasket, personally). They waived the newly discovered $1,300 fee in exchange for me signing the document. The document says that "They are not responsible." You ain't just whistlin' Dixie there,boys. I am inclined to concur. So tonight, half of the engine is in my front seat. I hired them to change out a blown head gasket... A MONTH AGO!! I had the truck towed to an actual mechanic who is familiar with motor vehicles and their parts. they were amazed at the utter ineptitude. bolts without nuts, wires cut, gaskets improperly installed, timing belt not in time (!!!)... I could go on... I have photos, videos and texts. They sold me on a low price. It cost me 2 paychecks and my truck. I cannot sue them. Save yourself!! AVOID!!!

Mike has been to my home on three different occasions for three different reasons. Each time he was…read morehere Mike went above and beyond typical service. Mike's costs for parts, etc are straight on compared to others I received estimates from. And I have to say, him coming to my home for services really made my life SO much easier! Thanks Mike and good luck to you. I'm calling you next time I might need some type of tire service.

I have needed help three times, and every time Mike has been there within 30 minutes, and quickly…read moregotten me back on the road. His prices cannot be beat, and he is willing to help out anyway he can. If you are ever stranded I highly recommend calling Mike first.

, we broke down at 1:30 in the morning. We called their after hours number and they answered…read morepleasant. Very helpful they came out and helped us.. We ended up towing the truck to their shop. It was very reasonable rates for the middle of the night. very fast turned around.They kept us informed of what was going on at all times They got us into a motel while they were working on our thuck. thay even stayed late that night to finish it. About 10:30 I would highly recommend this shop to anyone. The issues we were having with our freightliner had been a ongoing thing and had been too many shops. They diagnosed and repaired it and haven't had a problem since I definitely will be going back whenever I'm in this area.Thanks to brian and his Staff.

From the owner: Bryant & Sons Unlimited Inc. provides comprehensive truck and trailer repair services, alongside…read moremedium and heavy-duty towing, to Wilmington, NC and the surrounding areas. Offering 24/7 roadside assistance, our expert diesel mechanics are always ready to get you back on the road swiftly and safely. Whether you require in-shop services for your RVs, semi-trucks, and trailers, or a wrecker to tow you to your preferred location, Bryant & Sons ensures reliable and professional care. Contact us today for more information about our exceptional towing and truck repair shop services.

It was clean and Jason was super apologetic 45 mins after my appointment time, I will find another…read moreplace that does free rotations with oil change.

Can I just say that Jay and Jason are so amazing and got my car taken care of same-day service! Jay…read moreis very professional and advised me on upcoming maintenance I should do. Jason worked a long time to test the diagnostics and to try to find the problem I was having getting the Jeep to start. I just inherited this car and want to make sure it is safe and sound to take on short trips. Thanks so much for all your help. I will be a loyal customer from here on out!! Kristin Martin

flat tire coming home from Airport on one 40 east, pulled over on off ramp to military cutoff, no…read morebreakdown lane, Joe from Waynes, responded quickly , had wheelchair and baggage, Joe got me to safe place and was tremendous.

Walked out of the Harris Teeter to discover we had a flat! Was referred to Wayne's Towing and they…read moredispatched someone very quickly, plus gave us updates on arrival. Patrick arrived and promptly went to work, plus went above and beyond to check our spare for air pressure and make sure we were road ready. Seemed to take no time at all and he was very fast, efficient, and friendly. Highly recommend!

Called for a ride, guy who answered was an asshole. Car broke down and guy was the biggest prick…read morewhen I asked for help and ride.... I wasn't asking for a free ride and offered to pay more for ride. Don't use this guy

I wish I could give 0 stars! I phoned a couple of weeks ahead and made arrangement for a ride to…read moreILM. The day prior to the pick-up I called to confirm the reservation. The dispatcher said "We were just about to call you to confirm"....BS! The next morning I stood in my driveway for thirty minutes, then jumped in my car and raced to ILM. THEY TOTALLY BLEW ME OFF!! I attempted to phone them every 5 minutes as I waited that morning, and could not get through..... all I got was a recording.

Very fast to get to me and very professional and also was a decent price. Mike towed me to blacks…read moretire because my tire exploded after i accidentally hit a curb. They did everything I asked of them and didn't try to upsell me. Been going there for years!!!

My vehicle had to be towed to the dealership from my house. Kirby's Towing said it would be after…read morelunch but they got to it earlier than that. The diver was very polite and professional.