Walked out of the Harris Teeter to discover we had a flat! Was referred to Wayne's Towing and they dispatched someone very quickly, plus gave us updates on arrival. Patrick arrived and promptly went to work, plus went above and beyond to check our spare for air pressure and make sure we were road ready. Seemed to take no time at all and he was very fast, efficient, and friendly. Highly recommend! read more

never had an issue with towing ever, but tow truck driver said our service dog needed to ride in towed vehicle, and finally persuaded and advised legally this is against the law. driver had so much crap in the passenger side of jeep couldnt move, large invertor, router, and kept pulling over to route other service calls. then dropped us off at home, and he dropped jeep off at shop with flashers he turned on - on and killed the battery. worst service ever. read more

Amazing Service, big thanks to Jeff....he knows what he's doing & when you need a tow it's always more than just popping a car up on the platform. Additionally, Jeff drives a rig with airbags, so if you have a lowered car, he's got experience towing/loading these (my sons car is cambered & lowered, about 2-3" clearance & Jeff was a total pro.....even checked if he could maybe pop-clutch start it as an alternative to towing but we'd already determine it wouldn't work). They are AAA certified, but keep in mind that lowered cars aren't covered by the AAA tow-policy - still, $150 was a great price to make sure a valuable car wasn't left in a parking lot overnight! We'll totally be keeping their info handy for the future!! read more

Wayne's Towing - Lowered & cambered car towed with no issues! - Towing Near Me - Wilmington, North Carolina

Car stranded no start. Mr Peters responded quickly, all business yet very friendly and polite. He grew up in the business, and knows how to assist in any situation. I won't use anyone else if possible. Earns his stars. read more

flat tire coming home from Airport on one 40 east, pulled over on off ramp to military cutoff, no breakdown lane, Joe from Waynes, responded quickly , had wheelchair and baggage, Joe got me to safe place and was tremendous. read more

My wife was traveling out of town with my daughter, they got a flat in Wilmington, North Carolina. Jeff from Wayne's towing was dispatched and I could not have asked for a better person. He was prompt, professional, and quickly put my family at ease. In the words of my daughter, he was lit. They have earned a customer for life and I thank Jeff for his professionalism and quick response. read more

Robert responded early on a Monday with regard to a dead battery. Honestly, I was at my wits end and his attitude calmed me immediately! Robert was so kind he restored my hope in humanity along with my battery charge! I am very thankful!! Ty Wayne's Towing! I will always remember & recommend you all. You all answered my distress call in under 30 minutes! You all ROCK!!! read more

The best & most skilled tow service for three decades in my experience. April 15,2025 was assisted by Tvin, who was brilliant, quick & very competent. Rarely do we need their services when we are in our finest hour... yet Wayne's Towing is so skilled & good at what they do. They see us at our worst, are kind & take care of us as well as our cars. Thank you so much read more

All around great service and communication! I got service through AAA, and Wayne's came to my rescue in good time on a Sunday night. Would recommend read more

Great professional service when my battery suddenly went dead. They are part of AAA service in the area.

I was stuck on the side of the road with my dually truck. I made a call to Wayne's Towing dispatch, which was answered on the first ring. A very pleasant woman made sure I was ok before getting details. We spoke about my issue, confirmed my details and assured me that picking up my dually was not an issue. She sent Dale who showed up earlier than anticipated and got right to work. He was very professional and courteous. I spend a lot of time driving and I could not be happier with the Dales service and the price. They will absolutely be my first call moving forward if I need service. Ben read more

I used Wayne's towing through AAA- their employee, Joe said he would be there in 20 minutes so once 30 minutes passed I called him because I was worried he couldn't find me. Right when he picks up, I asked if he was having any trouble finding me and he said no he just wasn't on the way yet and I said okay and he said... "What, are you in a hurry or something" in a very condescending manner. So I kindly said "No I'm just a woman alone on the side of the road". He shows up an hour later and I didn't say anything to him. He tells me directions and hands me a yellow card and says "you can call and complain that I was late". I was honestly so speechless I didn't say anything. Period. I really had no issue with him being late. It was him being condescending and rude and not providing updates. read more

Needed roadside assistance for a flat tire, Clark came to help. He was extremely quick, helpful, and polite, so much so that I was moved to leave this review. Very glad to have people like him for situations like these. read more

I tried to just send this to their e-mail address, which failed twice so decided to put up here: Hello, Wayne's Towing - Thursday evening I got a AAA tow with you and your driver told me that there was a four mile tow limit and, since the tow to Superior Auto in CB was 6 miles, I owed $25 cash, no cards accepted, so I paid him that, cash, and even gave him a tip. But I wondered, so I contacted AAA. They wrote back: Good morning, Mr. ________: Your membership covers you for 100 miles of towing. Anything after that is $7 per mile. I'm not sure why you were charged $25. If you have questions or concerns, please don't hesitate to reply or call. You can find additional information about plus memberships: https://carolinas.aaa.com/membership/plans/ Thanks, AAA Now, I don't plan to take this any further, but thought you should know and hope the reason is obvious. Fool me once.... read more

I couldn't give a higher review that I would give Wayne's towing. Trust - something that is hard to find nowadays - I have it in them. They came through in an emergency for us when my daughter was stranded at night. Nicest folks to deal with. read more

Needed a tow through AAA and Doug arrived to tow my vehicle and provided the best service I have ever received through AAA. I only needed a tow, yet Doug went out of his way to take a look under the hood and try to help me understand what the issue was. He was extremely friendly and professional, and had my vehicle hooked up and was on his way in no time! I felt extremely comfortable leaving my vehicle in Doug's hands! read more

I'm from Pa where a call to AAA usually has me waiting an hour or more. I called and in 15 min Peter came. He took my tire off found the whole and plugged it. He then added air to my tire and it was as good as new!! read more

AAA sent these guys out to me a few times last year and they were very good at their job, professional, and kind, and I will definitely use them again if need be! I wish I could remember the guys name who towed my friends car when I called because he's really the reason I am reviewing...a great guy, he needs a raise! Lol read more

The AAA wrecker service in Wilmington North Carolina. They do lockout service, fuel and battery replacement. And towing away accidents as well. I have a AAA membership and have no complaints. read more

Top notch,fast courteous service.Patched a tire quickly and perfectly.

They do a lot with AAA here in town- they were the ones sent to me the last two times I had an issue. Both guys were nice and got there fast and were done fast! They run a great business and if you are ever on the fence, gold/platinum/idk what it's called that I have but the good package from AAA IS WORTH IT! i let the gas run OUT OUT one of the times and they put in a complimentary gallon and a half or so and I was able to get it back on and to the pump in time! read more

Unfortunately this seems to be the only tow company AAA uses and they disappoint every time. I needed a disabled vehicle towed to the dealership to have a key programmed. The old man who showed up was very curt and condescending to me. He asked me twice for the key and both times I told him it wasn't programmed. But he still tried the key and of course it didn't work. It wouldn't matter if it had because he didn't bring the right flat bed wrecker to tow a disabled vehicle. He yelled at me that he had to get it in neutral and I said I wouldn't need a wrecker if the key worked. Then he yelled more that he knew how to do his job. Then ge left when he realized ge showed up unprepared. The next guy they sent came with the appropriate wrecker and was very considerate. Too bad I wasted half my morning with the first guy who was a masogenistic blowhard who can't admit when he's wrong. read more

My car had not been driven for quite a while - we tried to jump start it and it failed ... but called Triple AAA and Doug showed up from Wayne's Towing Service. I had received a notice that a truck would be at the location by 11:08 am; and then an update for 11:25 arrival. (It was 10:00 or so when I called.). But I got a text at 10:45 saying a driver would be there in 10 minutes. Sure enough - he appeared at 10:55 and had the car started (but it needed to go to the dealership) so he got it on the flatbed and literally within minutes he was off to the dealerhip by 11:00am. And I was already headed to my destination. I was INCREDIBLY impressed. If you need a tow, call them, and ask for "Doug". You will be AMAZED by the service. read more

Patrick and Jay were absolutely brilliant. I am undergoing an extremely stressful family crisis with my husband's illness.I am in admiration of their professionalism, compassion and attention to detail. For those of you who are AAA members it's comforting and a value knowing they are a service who will be detailed to your cars breakdown. I am appreciative of their service to our community read more

this is about employment..worst pay very rude to customers and leave broke down drivers on side of road when there shitty truck breaks down..they damage cars only give good paying loads to one person that shouldnt be on highway anyway,,lots of great people there when it comes to the other drivers..but you have had 3 at fault wrecks and i can say i was never one..you care only about what you make and you company sucks and pay rate to risk your life is just crazy..again this is for you to read Wayne.but i wouldnt ley any of my cars on your trucks becuse it would suck to break down twice in one day..your trucks suck and you always blame it on someone else but your shitty mechanic..always rember you only got out of me what your pay was worth..close that shit whole down..if you need a job pick up cans youll make more money or scrap those trucks..worth more probaly read more

Used them recently through AAA and was very satisfied. The wrecker, driven by "Doug", showed up within minutes of the estimated time of arrival, and was very pleasant and professional. An all-around good experience. I would recommend them to friends and family. Great company! read more

My car broke down pulling into a parking lot yesterday morning. Submitted a request through AAA and Waynes Towing called. Upon explaining to the lady at the office that I had worked in healthcare all night and needed to get towed fast as I am from out of town, she had a truck there within probably 10 minutes. It just happened to be Wayne himself. The man was beyond nice. He allowed me time to get a rental car booked, took me to get it and waited until I got the car! Very good company. Thank you again Wayne. read more

They are AWFUL. They keep me waiting for 3 hours, and they wanted me to wait more time. They are so incredible irresponsible, that one of the times I called to ask what was happening, the lady on the phone told me: "don't worry, he's was in the bathroom, but NOW he's going to help you!"... had a REALLY a BAD experience with this company. read more

I locked my keys in my car. I am a AAA member and I was directed to Wayne's towing. I was told a time which was a hour away and when I called to get a update on what's gonna Cindy put me on hold for 15 minutes then hung up on me. I called back and she yelled and said would you *explecitive* stop calling and hold and put me On hold for another 10 minutes and was hung up on again. I called back and she was very aggressive and wanted to yell at me. My time was moved back each time i called. She was very rude person and she should not be the one answering your phones! I have used Wayne's to many times to count but because of her Service and the way she talked to me I will never use Wayne's again and will advise everyone I know to do the same! read more

Outstanding Service ! Cory H. arrived early for our scheduled pick up and was a true professional. Thank you for a job well done. Wayne's Towing is my go to provider in Wilmington. They have never let me down. read more

Woke up to a flat tire this morning. Called AAA and Freeman, from Wayne"s Towing responded in a timely manner. Total professional, Freeman was able to fix my tire without even removing it. Thank you, Freeman! I ff read more

This group is excellent. Needed help with a dead battery in my car. Keith arrived within an hour, diagnosed the problem, installed a brand new battery with 6 years warranty, and I was good to go. Keith, thank you! read more

These guys are awesome. My AAA towing has been handled by these guys twice. Both times they arrived in under 15 minutes and fixed me right up. read more

The owner/manager let me in the lot to see my car at an ungodly hour (after midnight) to see the damage (someone else was driving when the accident occurred). He and the tow truck driver who showed up to let me in the lot were very nice and polite. HIGHLY RECOMMEND THEM! read more

I needed my vehicle towed on Feb 6th 2018 and called AAA. They had a wonderful young lady from Wayne's Towing call me back within 3 minutes. A Roll-Back was dispatched and arrived within 15 minutes. The driver was very professional and made quick work of getting it on the truck. I was extremely pleased with their service from beginning to end! read more

If I could give no stars I would. The driver we had come out to tow our vehicle was rude right from the start. He said because of the expired tags he would not be able to tow it under AAA, that it would have to be towed commercially and would cost $175, and that "I needed to figure it out." He kept trying to leave while I was making a phone call about the $175. After I got off the phone and told him that it would be fine to tow it, he started complaining about not knowing the property owners (who are my neighbors) and got in his truck and left without my vehicle, without telling me what was happening with my car. I understand it was 5:30 in the evening, but this tow service is supposed to be 24hrs!! I didnt make him choose this profession, and it's not my fault if he's having a bad day. He was extremely unprofessional right from the start. I will NEVER use this company again, and feel sorry for the people that have to interact with this man in the future. If you don't like your job, find a new one. read more

The driver, was friendly and very careful with my car. I had it towed back to my house and he even helped me get the car in my garage. instead of just leaving it in the driveway. read more