The Car Guys are excellent. They saved my day. The service, quality and value of the experience was outstanding. Would recommend!

Gotta give a HUGE shoutout to Chris and the entire team at The Car Guys! They over delivered on service and did not stop working until they had multiple problems solved. Highly Recommend ! read more

Thanks for a life saver repair Chris. Brought in Scion FR-S for check engine light on a Wed. After initial diagnosis of fuel injectors and spark plug repair, I agreed to repair everything with the condition it would be ready by close of business Friday (6pm). When I went to pick it up @ 3:30, I was told it would not be ready until the following week. Needless to say, I panicked, but Chris saved me by having an "all hands on deck" approach and finished the car before 6pm. Thanks for the assist Chris. Appreciate the customer service. read more

The Car Guys have done a great job taking care of my 2016 Grand Caravan! They have replaced a radiator and later a door actuator on this vehicle, and both times have provided fast and professional service at a fair price. The three year warranty on the work gives me additional peace of mind! These guys are fantastic! read more

I trust this shop more than anyone else! They do quality work with great prices. They did not make me feel stupid or crazy when I didn't quite understand what was wrong with the car. Cain thoroughly explained it all to me and even drew some pictures to break it down for me! I won't take my car anywhere else! read more

I wish I could leave a negative number for their score! Had a truck towed to their shop because it would not start. Once there they said they couldn't diagnose it because batteries were dead. They wanted to sell me two $200.00 batteries. Said they didn't have a battery crash cart to start it. I told them I would bring them two batteries by next day. Brought them the batteries and they asked if I wanted them to install them. I asked what are you going to charge to install them. They said one hour shop time. I went home and got a crescent wrench and installed two batteries in twelve minutes flat! There were multiple other problems with my encounter and I took the truck to another shop! Don't go here unless you are determined to get ripped off and scammed. Call Tristan at 512-293-0254 before you ever think of going here!!!!!!! read more

Took my car in to diagnose the repair need. Came back for repair. Super happy with service and the customer service from the Car Guys. Will be back for all my vehicle needs. They went over and above to earn my business. I recently moved to Wilmington from out of state and was concerned about finding a reliable, honest and good car mechanic and I found it here at Car Guys. read more

The owner is very friendly and professional. They took good care of me and I will definitely keep coming back. They will be my go to mechanics from now on. The whole staff is professional and they are also sociable. Thanks for the outstanding customer service Car Guys. I appreciate it. The pricing is about average compared to other places and they did not try to upsell me. I had to get a tune-up and they took grear care of me. read more

Any place with a lot of cars is definitely an indication of satisfied customers! This is the second time I've used their services and they're friendly, competent, and absolutely trustworthy. You be sure they'll fix your car right and they're assessments of your car's condition and items that should be addressed is right on. They really care about doing a good job to keep their customers satisfied because they take pride in their service. Best car repair service and communication I've ever experienced! read more

Took my car here a few days ago with a few noise issues and they figured it out within a few hours I definitely would recommend this car shop to everyone, plus the staff is the best and the repair was a great price I will definitely be back . read more

The service is always polite, always understanding what the customer needs. The quality of work has been clean, very well done, explained to the customers understanding, so far excellent maintenance to all three of my vehicles. Value is spot on for the work. I appreciate you Car Guys! read more

Touring Ballet Company here. The dreaded check engine light came on just as we were pulling into Wilmington. We were only going to be in town for 24 hours before moving on to Morganton for our next performance. Cain understood our situation and accepted the challenge of keeping us on schedule. He kept us updated throughout the day, which was GREATLY appreciated. Service Tech Chris was able to diagnose and fix the problem, and made sure the van was ready to head out on the road to finish our tour. World Ballet Company / Nutcracker 2024 thanks you for literally keeping our show on the road. read more

Amazing, Needed to get vehicle running for making it down the coast for the weekend and The Car Guys were there for me. I will be a lifer with these guys. In and out quick, communicated all the way through, seen pictures and it cost less than other shops when I price checked to see if fair read more

Was there the other day I need my front headlight replaced and actually had the new bulb with me Mark the was so nice and changed it for me within 5 min. Definitely will go back read more

Mark was great. Diagnosed my car and had it fixed as quick as possible. Great and honest people. Tried to save me as much as he could and I appreciated that. Will continue to take my car to them. read more

I took my Old pathfinder in for a clutch replacement and to have them inspect the front end to find out what was wrong. They told me that there was some very serious issues with my front end and I was also leaking oil and engine coolant into the bell housing and if they replaced the clutch the oil and coolant leak would cause the clutch to fail prematurely. Being that my pathfinder has almost 400K miles on it the cost of all the repairs would have been twice what the car is worth and any other mechanic would have just replaced the clutch but these guys knew my situation and didn't want me to waste my money. For that I am very thankful because honesty in this business is hard to find and they thankfully didn't charge me anything . I am now on the search for a new car and if I ever need anything done I am bringing it to these guys due to their honesty. read more

Great service! They took my car in (without an appt) at 2:30 pm today because of electrical issues and they called by 5 to say it was ready! They were super friendly and just awesome...also, the price was what they initially quoted me for an assessment with very little add on for the extra parts and labor. Highly Recommend! We will be using them for all our car needs from here on out! read more

Overall great customer service. Very communicative and attentive to vehicle. I would recommend this business.

These guys are amazing ! They took my broken down van and made it like new again . I would recommend them to anybody . Mark the manager kept me in the loop every step of the way . Also a big thanks to mechanics Rob and Austin . Rob came in on his day off to make sure my vehicle was ready . read more

I had an issue with my bmw driving back to connecticut from Kure beach. Austin couldn't have been better. they took the car in gave an accurate quote, did the work in a timely manner. I thought the pricing was fair and the work was excellent. Austin was professional and explained exactly what was wrong and needed to be done read more

They charged me for a diagnostic without telling me. They tried to charge me $685 for a 21.99 car part. Talk about robber. then when I said no They told me I had to pay $57 just cuz they put it on a machine. Never ever use them. they will rip you off. read more

Had the Car Guys check my car for vibration when accelerating and was told I needed a new transmission ~$3700 new/~$2600 rebuilt and an additional $729 for rear wheel bearings. Decided to get a 2nd opinion and was advised I should change the transmission fluid (and flush). Done and vibration is gone!! Don't think I will be going back, buyer beware! read more