The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

Fast service. Great drivers professional pleasant drivers…read moreThis is a dependable taxi service

I had the most amazing experience with Lamont. He was so kind and quick to respond. When I needed…read morehelp with my disabled daughter he helped me. I will use his services again. 5 stars!

When I booked a taxi in October for an early morning flight, they showed up on time and was…read moreprofessional. However, when I called back in November, someone else got the call and I was told that "not anymore." It seems they permanently closed as of Nov 2024.

No call, no show for early morning flight. Waited 15 minutes past scheduled pick up time. Don't…read morebother.

This is a new problem, at least for me. After arriving at the airport, I confirmed an Uber pickup…read morein 5 minutes...then it moved to 8 minutes, and then after 5 minutes, the pickup time move to 15 minutes. Of course, by that time I had NOT taken a possible earlier Lyft ride. Uber tricked me into "submitting" my request and then kept pushing back.

Make sure you don't cancel their rides 5 minutes before unless there is an emergency. This is the…read moresecond time we have had a 4:00 am pickup cancelled within 5 minutes for a ride to the Logan airport!

Found Indy Luxe through yelp and couldnt have been more happy! Went to See Phish at Deer Creek and…read moreoriginally were only going to use a car service for the first night but our experience with Tanish as our driver was so great that we ended up using Indy Luxe and Tanish all 3 nights. Great service, comfortable high end vehicles, and Tanish was always on time and we never had to wait to be picked up! Will definitely use them in the future!!

From the owner: Welcome to Indy Luxe! We offer luxury limousine services across all Indianapolis areas with…read moreprofessional drivers. Our services extend almost everywhere, including to and from the airport, as well as out-of-town trips to Chicago, West Lafayette, Bloomington, Fort Wayne, Cincinnati, and Louisville. The customer safety is our foremost priority. Our drivers bring over 20 years of driving experience, ensuring a safe and comfortable ride. We are dedicated to providing exceptional service, and we guarantee you will not be disappointed with your experience.

Zero stars My…read morehusband's flight was set to arrive at 11:30 tonight. I called this company in the afternoon to arrange a pickup. At 11:45, he text me saying that he had gotten no call & couldn't get an answer when he called the number. No taxi! He ended up renting a car to get home. What good is a taxi company that doesn't show up?!

I used this taxi company last night when the driver, Samuel, didn't turn on the meter and tried to…read moreover charge us. Since I knew the average cost of a cab from my destinations I disputed it and he called me a very disrespectful word. I was getting out of the cab when he said this and when I was outside of the cab I asked him what he said and he got out of his cab and walking toward me very aggressively continuously cussing at me and calling me the B word. Not only is this terrible business but that is not how a man should be treating his customers let alone a woman. He threw his business card at me and told me to go ahead and report him. When I called dispatch they wrote me off. I will never be using this company. This specific driver was Samuel and he was cab# 232. I would be horrified if my employees was representing my company this way.

I recently was in the disconcerting position of being without a vehicle of my own to drive, ( I…read morestill am) , so luckily , without too many what I consider to be ' unnecessary pre reqs', to wit ; minimal hassle, I was surprisingly able to get thru the process of requesting a 'Lyft', not once, but TWICE on this ONE particular day! The first trip was to a pre-scheduled doctor's appointment I had at her office in the city and, as usual, it's always 'imparative' I be 'timely'. Yes, she actually said that, and well, reason is obvious, I'm chronically late. I find it physically and mentally too challenging most days to leave the confines of my tiny world in my apartment, ah yes, jus me and the great world wide web. I no longer have what one would consider as having much of a 'concept of time'.. is all.. PTSD and too much of it . In any case I had a lovely chat with James, the gentleman that was my initial Lyft driver that day and I found the ride to be pleasant , most things are not if I'm about, but this is a review after all and he scores nicely across the board to include the cleanliness of his vehicle. The same I myself cannot be acccused of having, I felt safe enuf and that's a point. My next Lyft accommodation arrived later at Penn Station. Champagne was a rather ' breath of fresh air' after the dreaded monthly trip to my doctors office , she arrived within 2 minutes of calling for a car and she was waiting as I walked out the door, I remember being surprised at her quick arrival and her cheerful greeting was genuine and welcomed. She struck me as a lady taking care of business and that is after all, what ladies do best , I enjoyed our easy convo on the way back to my apt as we lamented to Lauren Hill about our family. She was a competent, consciences driver with my kinda swag, thx kid. Lyft - Does what it says, for me, in more than one way... yes I'm influencing...

I scheduled a ride a week in advance and i still had to wait 23 minutes for a pickup at the…read moreairport. The company offered $5 credit for my wasted time. Do not trust them with your time.

I always trust my gut! I have never used Ztrip before but my gut said they were unreliable & well,I…read morewas right-ZERO stars if I could give a proper rating!! I do not own a car,so... Health insurance scheduled a ride to surgery center a week in advance. The night before I received a confirmation text, replied yes to confirm, NO ONE showed up. If I am scheduled with Z trip again via my health insurance I will decline the ride & just use a more reliable form of transportation

Everything. I've been left for hours and 1 time OVERNIGHT. There are maybe 1 to 2 drivers that work…read moreafter 5pm If you need to go to the hospital or want a sober driver you are out of luck. They provide a service for disabled people but, treat them worse. Even though they have a Medicaid contract.. They don't allow them to schedule rides until 1 hour after drop off. There are drivers that refuse to take Medicaid rides at all and literally kick you out. They also pressure you to take long rides so they get paid more