I hired Arnie a few years ago when I had a potential termite problem at my first house. We also had some ants that another exterminator was not able to get rid of so we figured it made sense to just sign a contract and everything was great. No termites, no ants, regular service. Everyone was happy.
We moved to a new house which apparently had some wasps getting into the house seemingly through the chimney. Unfortunately, this is when covid hit so when I called up they said they wouldn't do any treatments inside the house, and somewhat to my surprise, they wouldn't go on the roof to treat the chimney either.
After spraying around outside the house a few times the wasps did not go away. Finally, Eric shipped me a bug bomb to set off in the chimney. I wasn't really comfortable doing this myself but I really feel I had no choice. For good measure, I also bought a pack of bug bombs from home depot to set off one in the attic the chimney was running through. Finally, after all that, the wasps seemed to be gone. Later that fall when we did our chimney cleaning it turned out there was a wasps nest in the chimney cap.
Lo and behold, this spring, literally on the first day of our contract service, we had wasps in the house, and we've had them consistently coming in for weeks. Every time I call Eric implores ME to find the nest. "Look around outside while you're doing yard work," he says. "Try to follow them". I've been going outside for weeks at various times of day and just walking circles around my house. To this day I have not seen even one wasp outside. I realize this makes spot treatments difficult, but clearly whatever is being sprayed outside is not helping. Every time I call it's the same thing. "look for the wasps". I asked if we should set off another bomb. He told me he would *send me another one if that's what I want*. *I* Don't want to do anything. That's why I called an exterminator. *I* don't know if setting off bug bombs is the appropriate treatment, which is why I framed it as a question.
There are now two carpenter bees nests in my yard. The last time I called Eric about a bee's nest in the yard, he told me there would be an extra charge to come take care of it. I don't really know why. Arnie had told me visits in between were no extra charge. Maybe things change? Maybe because it's in the yard and not on the house? I don't really know. In any case, not wanting to incur an additional charge I bought some products from home depot and tried to treat the nests myself. Apparently, it did not work, and this morning I discovered a carpenter bee crawling around on the fireplace inside the house.
It's been a year, and I still have wasps in my house. Now I have another type of bee coming in and Frankly, I'm just not confident this is going to be taken care of. I need someone who is going to come help diagnose the problem, make a plan of action, and course-correct when it doesn't work. I appreciate that I'm not the professional here, but this "spray and pray" tactic just doesn't seem to be working. read more
