[This review has nothing to do with Brian's work as I did not hire him. This review only pertains to his interactions with me after declining to work with him.]
After receiving quotes from various GCs for a flooring project (all of these quotes ranged tens of thousands of dollars), I choose to go with another contractor (because value, respect from the contractor, and references to the GC for their work was more valuable to me). I did my due diligence of background checking the work of all the GCs I had give me a quote as well as check their insurance policies.
Brian took months to get back to me with a quote (I was not in a rush at the beginning due to finishing personal projects. I would periodically check if he had the estimate ready and when he said he'd have it ready soon, I told him it was ok to get back to me after the holidays). After giving me his quote and comparing to others, I politely told Brian I declined his services.
Brian then continued to text me various text messages in a very bothersome manner. Absolutely unnecessary, especially since we had no contract to work together nor did I disrespect his time. The time he gave and questions I asked of him were questions I rightfully asked every GC I had quoting me (what they recommended in flooring, reference of their work, and potential for projects after this since I'm slowly planning a full home renovation) so I could see if I trusted them in my home (I hear of too many horror stories).
Safe to say, maybe his work is good. I will never know. But his attitude and respect for clients is not, from my experience. Not once did I disrespect this man or penny pinch and bid his quote against others. I would avoid him at all costs. Who would want to bring someone like this into their homes??
Edit:
- I did not use any of the discounts Brian quoted for materials. And any discount from him would've been maybe $300-400 on 7k worth of materials, all of which I was going to buy myself. Not 10% like his reply to me... (he later updated this)
- I did not haggle with him to come down at half the price. I informed him I was able to get a more reasonable quote from another quality contractor
- Brian's in person consultation to me was maybe half an hour (he says it was 1.5) because I had to rush to an HOA meeting after.
- My one ask to Brian after his initial quote was to remove a task in the quote since I no longer prioritized it. I politely asked if he would paint my doors as well and we verbally discussed a slightly higher quote with the doors painted and task removed. He was free to tell me he was firm on his price and didn't want to paint my doors.
- I didn't plot to find someone after his quote. I had various people give me quotes, all of which came in within the same week, so I could make an informed decision like any reasonable human being
- My questions to Brian were all before he gave me a quote. He never had to give me his opinions without a contract between us signed, and made recommendations of his own free will. Not once did I say he would be my contractor in an agreement. I was waiting to receive his quote. January 2025, I received his quote and others, took a week to debate, compare, and call references, and made my decision.
- The GC I decided on was not my lowest quote and does have commercial liability and credible references, not that it's any of Brian's business who I went with
- This review is for his startling response to me after declining to work with him. Unnecessary, unprofessional, and not something I received from other GCs.
This is a very reasonable review for his very unsettling interaction with me, especially considering I only met him once.
Edit (again):
- Brian has been endlessly messaging me via text message (see 'update' pictures), which has made me feel harassed and unsafe. read more