My local KTM dealer in Akron is only 15 min drive from me but I now drive an hour to do my business…read moreat Point View. The experience at my local dealer( if you are from around here u know who I'm talking about) was always unpleasant as you feel like you are going to get mugged every time you go there. It's located in the ghettos if Akron. That dealer also doesn't even let you sit on the bikes in the show room. If I'm going to spend $18k on a bike I should at the very least be able to sit on the darn thing first. So I finally had enough and drove to the next closest KTM dealer which is Point View. What a difference! The dealership itself is a little old and run down but I didn't care. They had the inventory of what I was looking for and Jason there gave me a killer deal on an '18 SuperDuke 1290. The buying experience was awesome and painless and they even went out of their way to prep the bike while I waited so I didn't have to drive all the way back to pick up the bike. I recently took my Duke back for its first service and for some mods and they are awesome to deal with like always. Friendly and personable every time. Highly recommend these guys. They even let you sit on any damn bike you want! Thanks Point View! You Rock. I wish they were closer but at least I don't have to pack heat to go see a bike or buy parts. :)

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

Was charged $80 extra for a full service on my atv because cashier wrote up seperate work order…read morewhen I asked him to put a note in there to check shifter linkage and clutch. These are part of the full service . Service manager said i was charged extra $80 because that's the way it was wrote up! Well, they found no issues while doing the first work order or while doing the full service with clutch or shifter linkage. The NEW NORM!

Not a good place to go for any type of service. I took my 2023 Spyder in for an oil change and…read morebattery check. Prices were very high, but the staff did the job. When I got my bike home, I noticed that my $450 Shad SH58X top case was uneven. The top case was in the expanded position when it went in and only the left side was in the expanded position. The right side is broke, and it looks like Johnny K's set something heavy on my top case. I called Johnny K's and was told to send pictures. I sent videos and have not heard from them. I guess I have to spend another $450 and then take Johnny K's to small claims court to get my money. I thought at least they would call but they are too busy to provide any customer service let alone good customer service. I ride with a club of 56 riders. I will be sure to share my thoughts with them.

Nice layout, friendly staff. Huge selection on bikes. Big bike shoe and audio completion in the…read moreparking lot really added to the excitement (too bad I couldn't stay longer as they were setting up for live music). Easy to find just off the Interstate.

Wife and I walked in with the intent to purchase. Dale and Tony were absolutely amazing with us…read more They were very honest and in reality, we walked out with a bike cheaper than what we anticipated because they chose to be honest and step up for us. We couldn't be happier with our Heritage. They stayed past closing on a Friday to help us. Need I say more. They gained customers for life. Kevin and Nicole Carmichael

Be careful when you order parts from here ! Make sure it's the right part because you will get half…read moreof what it costs in return . So called restocking fees , shipping and tax on shipping got me $ 67.00 return on $134.00 . Nice

Ordered a part for our Honda Dirt Bike. After getting home and went to fix the bike; found out the…read moremanager/owner ordered the WRONG part. After returning to the store to return the part and order the part again, they would not refund the part! Said the plastic bag that the part was in was opened and they WOULD NOT refund or take back the part; even with the receipt! And the part was only $4.00; yeah that's right, they would not refund $4.00, even after it was their fault for ordering the wrong part!

This place is heads and shoulders above my former Royal Enfield dealer in Pittsburgh (Tarentum…read moreactually). I would rather drive the extra distance to come here, and be treated like a valued customer, than to waste my time at a place that doesn't care about me, my motorcycle, or my time and money (Gatto). Motozilli has proven on several occasions that they take motorcycles seriously, and yet, still know what it is like to have fun on them too. The owner, Jim, and all the staff I have encountered, Duane, Chris, Paul, and Aaron, know me by name, greet me when I walk in, and provide a high level of professionalism and enthusiasm. That is rare in today's business world, and I want to commend this dealership for all they do. In addition they have both merchandise and parts available on hand, and at a good price. Five stars, and a giant Cheers to Motozilli !!!!!

Nice people all around work here... Bought a dirt bike and…read morefrom the time I walked in to them helping me load it up on my truck I was treated excellent...

We rented 4 quads from these folks for 72 hours. I think we put over 20 hours on them during that…read moretime. First off, the equipment was top notch, from the trailers to the 650 can am quads themselves. They were extremely burly, had 4WD and winches but in reality didn't need either except for the most challenging terrain. They are super fun 2 seaters though nothing broke down so we didn't need to put anyone on back. If you did have a break down though, you'd be in good shape. These things even have 12V cigarette style chargers which was great for 3 nights of camping in the boonies. Brian and mike even provided a plug kit in case we had any issues. The amazing trailer was very easy to load and was right sized for the quads so everything fit just right. We tried not to damage the equipment, but a few things happened that were above general wear and tear. Honestly, we all agreed that the charges after were fair, something like 10% of the total which included a destroyed helmet that was brand new. All in all we had a great time, with great equipment, and Brian and Mike took care of us so we will be back next year. Please be nice to quad 1, I want it back, it treated me well.

Very bad experience, within the 1st 15 minutes a person in our party got stuck and the guide did…read morenot know how to properly pull the UTV out, he tried to pull it thru the mud making it stuck worse instead of pulling it out backwards the way it got stuck. Then they wanted to charge me for a belt and not return my $1000 deposit. We were charged for the deposit and the the cost of the trip. I tried for 2 months to reach Brian, he would never call me back and the only communication i had was through his assistant, it was very frustrating. Needless to say i would not recommend Appalachian Adventures.