Be careful when you order parts from here ! Make sure it's the right part because you will get half…read moreof what it costs in return . So called restocking fees , shipping and tax on shipping got me $ 67.00 return on $134.00 . Nice

Ordered a part for our Honda Dirt Bike. After getting home and went to fix the bike; found out the…read moremanager/owner ordered the WRONG part. After returning to the store to return the part and order the part again, they would not refund the part! Said the plastic bag that the part was in was opened and they WOULD NOT refund or take back the part; even with the receipt! And the part was only $4.00; yeah that's right, they would not refund $4.00, even after it was their fault for ordering the wrong part!

bought a battery for my motorcycle from them it started the bike once then was completely dead next…read moretime went to try it, nothing on and battery charger wouldn't even start it had to use the truck to get it running... when I took it in they blamed me for ruining the battery by hooking the truck up to it... will never go here again

These guys have always taken care of me. Bought 2 quads off them and will be back to upgrade I'm…read moresure.

My local KTM dealer in Akron is only 15 min drive from me but I now drive an hour to do my business…read moreat Point View. The experience at my local dealer( if you are from around here u know who I'm talking about) was always unpleasant as you feel like you are going to get mugged every time you go there. It's located in the ghettos if Akron. That dealer also doesn't even let you sit on the bikes in the show room. If I'm going to spend $18k on a bike I should at the very least be able to sit on the darn thing first. So I finally had enough and drove to the next closest KTM dealer which is Point View. What a difference! The dealership itself is a little old and run down but I didn't care. They had the inventory of what I was looking for and Jason there gave me a killer deal on an '18 SuperDuke 1290. The buying experience was awesome and painless and they even went out of their way to prep the bike while I waited so I didn't have to drive all the way back to pick up the bike. I recently took my Duke back for its first service and for some mods and they are awesome to deal with like always. Friendly and personable every time. Highly recommend these guys. They even let you sit on any damn bike you want! Thanks Point View! You Rock. I wish they were closer but at least I don't have to pack heat to go see a bike or buy parts. :)

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

This place is heads and shoulders above my former Royal Enfield dealer in Pittsburgh (Tarentum…read moreactually). I would rather drive the extra distance to come here, and be treated like a valued customer, than to waste my time at a place that doesn't care about me, my motorcycle, or my time and money (Gatto). Motozilli has proven on several occasions that they take motorcycles seriously, and yet, still know what it is like to have fun on them too. The owner, Jim, and all the staff I have encountered, Duane, Chris, Paul, and Aaron, know me by name, greet me when I walk in, and provide a high level of professionalism and enthusiasm. That is rare in today's business world, and I want to commend this dealership for all they do. In addition they have both merchandise and parts available on hand, and at a good price. Five stars, and a giant Cheers to Motozilli !!!!!

Nice people all around work here... Bought a dirt bike and…read morefrom the time I walked in to them helping me load it up on my truck I was treated excellent...

I've had volkswagens for my entire life, and recently have had trouble getting them serviced…read moreproperly....the dealerships are awful. By accident, I found Brothers Motorsports and wow.....possibly the best service and most reasonable prices I've EVER had!!!! They take your business seriously, really like what they do and are ALWAYS able to repair and keep up the maintenance on our vehicles. We will never go anywhere else. It's hard to find good customer service anymore.....YOu won't be disappointed!!!!!

Was charged $80 extra for a full service on my atv because cashier wrote up seperate work order…read morewhen I asked him to put a note in there to check shifter linkage and clutch. These are part of the full service . Service manager said i was charged extra $80 because that's the way it was wrote up! Well, they found no issues while doing the first work order or while doing the full service with clutch or shifter linkage. The NEW NORM!

Not a good place to go for any type of service. I took my 2023 Spyder in for an oil change and…read morebattery check. Prices were very high, but the staff did the job. When I got my bike home, I noticed that my $450 Shad SH58X top case was uneven. The top case was in the expanded position when it went in and only the left side was in the expanded position. The right side is broke, and it looks like Johnny K's set something heavy on my top case. I called Johnny K's and was told to send pictures. I sent videos and have not heard from them. I guess I have to spend another $450 and then take Johnny K's to small claims court to get my money. I thought at least they would call but they are too busy to provide any customer service let alone good customer service. I ride with a club of 56 riders. I will be sure to share my thoughts with them.

Recently purchased the 2022 Honda NAVI from here and so far so good. Thanks to Greg for walking me…read morethrough the purchase process from beginning to end.

Terrible customer service . Tried to purchase a bike here and Bryan H was one of the worst salesman…read moreI've ever encountered . Not sure if he is brand new or just has no ability to negotiate a deal at all . Could not even do basic math and insisted why was getting a fair deal at his price because quote he's seen them on Facebook listed for more . They apparently have no interest in getting new customers or keeping customers .

Unfortunately I did not have a good experience with this company. The salesman and mechanics were…read moreabsolutely wonderful to deal with but unfortunately the owners (who also do financing are untrustworthy). After purchasing a brand new electric bike from them they were "unable to provide me with any kind of warranty information" and I was told to "look for it on the manufacture's website." After finding the manufacturer's website there is no warranty information on the vehicle. I still purchased the vehicle, with a right mirror damaged although they told me they would order one to replace it, anyway and paid for it using credit card. After having this bike for 12 days and putting approximately 10 miles on it it broke down twice on me and left me stranded at work having to walk it home. Upon contacting the company, they told me to reach out to the owners. I did and spoke to a lady who was the owner. I explained to her the situation and told her that being as the bike was unreliable for being brand new I would just like to trade it back in. She told me that she would give me a different bike of same or lesser value or would refund me cash for 30% less than the paid price. I found this a pretty hefty deficit for only having the vehicle for less than two weeks. I reluctantly agreed to that and told her that I would need someone to pick it up as it was inoperable and I did not have a trailer to haul it. She advised me to contact the sales representative to arrange transport and then to call when he picked it up and we would then handle the refund over the phone. After the salesman picked it up, I called her like she requested. At that time she told me that she would have to wait for the vehicle to be inspected to make sure there was no damage before she would process the refund. I was upset because that was not what she told me over the phone the first time. I told her that I understood the reason for doing it that way but that it was unfair that she was not fully truthful on the phone. If she would have told me that it had to be inspected first I would have taken my own pictures of the vehicle before transport (they came to pick it up in an open trailer pulled behind a truck) because there was a possibility of damage during transport that I did not want to be held accountable for. She then told me that it was their policy that they do it this way (even though she originally told me that they NEVER do cash refunds) and that I should just trust them and the driver because they are "reliable and trustworthy." I then asked her for a timeframe for when the inspection would take place and when I could expect my 70% refund to which she answers that she didn't know because she doesn't deal with the mechanic's schedule. I told her that I didn't feel comfortable with all of this because it seemed shady to which she said that she would call me back when it was done and then hung up on me. I tried calling her back multiple times and left her a voicemail and she has yet to return my call. No bike, no money still to this moment. Unreliable products from a shady company. Would not recommend buying from them.

Horrible experience. don't believe they know what they're doing. It's like people opening up a…read morestore out of their garage ..ghetto as hell.. if you want real service go to East Central Motorsports