Sheer disgrace, incompetent and totally disrespectful of their customers! Never again! My wife and I have ordered from A1 Hakka House about 10 times (via Uber Eats), in the last year. We also ate in, maybe twice. It's close and the food is good, but nothing special. The service, in person, was average, but still, BOTH times, I tipped 35-40%. Anyway, and few weeks ago, late evening, while away on business, I ordered for my wife from A1. I ordered 3 SIMPLE things, (Uber Eats) lemon chicken, butter naan, and Gulab Juman. When I went to check the status 40 mins later, the order was not on the screen. I CALLED A-1 and they say they were out of Lemon Chicken and Naan, (how are you a "Hakka" restaurant and out of Naan and Lemon Chicken?) They said they had sent a message 10 mins before, (30 minutes AFTER I ordered) asking for a replacement! (No thanks). Totally waste of my time. When, as a repeat customer, I asked to speak to a Mgr. or owner, I was told I would receive a call back the following day...and that never happened, of course. They hate their customers. By that time, most everything else was closed. One mistake? Nope, The following week unknown to me, my wife ordered from A1 and... THE SAME EXACT THING HAPPENED! Why not. They were out of everything she ordered off the menu on Uber. When I called, they apologized again, and acted like they were doing US a favor by refunding our money for the order they cancelled and did not do. Again, I asked for management or an owner and was told I would be called, and it DIDN'T HAPPEN. There will not be a 3rd time. There are too many other good restaurants around that respect their customers. If this is how they run their place.. I GUARANTEE, their "back of the house" is filthy, dirty, & unorganized, and they don't follow safe and clean food handling and storage techniques. Do yourself a favor, and skip this trashy place, A1 Hakka, that does NOT appreciate your business! read more