Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

Early arrival, professional and quick. Ethan seemed to know his stuff and took care of our…read moresituation.

It's really difficult to get competent repair people who respond quickly to the needs of folks up…read morehere to the Santa CruzMountains. Christian is phenomenal! He and his team were quick to respond. Christian is so knowledgeable and accommodating. Thank you for fixing my washer for a fair price!

Excellent service. Quick to respond and easy to schedule with. Sebastian is fantastic. Knowledgable…read moreand professional, gave us an honest appraisal of our current situation. No upselling whatsoever. Trustworthy and reliable. We have decided to replace our 24 year old unit based on what we found, mostly due to very old technology in this unit. These folks also offer preventive maintenance as well, new or used. Diagnostic fee charged (75.00 as of this review) will also be applied to any approved repairs. Appointment was not rushed in any way with all questions/ concerns addressed. Highly recommended!!

My oven mysteriously turned on by itself a few times today. Stressful! And strange!…read moreVlad was able to fix my thermostat, and I am so grateful Plug-in Services was able to address my concerns so quickly. Thank you!

Knowledgeable, multi skilled in HVAC, appliance repair, and electrical. Fixed by central heater…read morerather than trying to sell me a replacement for $8-9K. The heater is operating like new. Gave me a reasonable estimate for zoning my house and redo wrapping my flume. I will higher him again. Thanks Matt.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My…read morefridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend!

Fixed our dishwasher. Fast efficient. Unremarkable Came…read moreover quick notice. Small business but personalized.

We contacted Kyle to check a water leak from our washing machine. He arrived on time was courteous,…read moreprofessional and knowledgeable. After running the machine through all functions and checking all hose connections he determined the washer was good but there was a plumbing issue within the wall. He referred a plumber to further investigate. Kyle was honest, thorough and competitively priced. We will recommend and contact ASE if needed in the future.

I highly recommend Victory Appliance Repair for their prompt response, professionalism, and…read morereasonable rates. They responded quickly to my inquiry for LG dryer service on a Sunday. Sergey came right on time the next day. He took the time to put covers on his shoes and was very patient while listening to my explanation of the problem - including dealing with folding mirrored doors that needed to be removed to access the dryer. Sergey was very organized and methodical. He skillfully removed the heavy doors and pulled the dryer out, being careful not to damage the track the doors roll on. He checked the back of the dryer and then the vent on the roof. He showed me photos of the clog in the vent and gave me a price for cleaning it. He said he may need to clean inside the dryer as well. After seeing how much lint came out of the vent hose, I told him to go ahead and clean inside the dryer as well. I'm glad I did, it was a fire hazard waiting to happen! Sergey cleaned everything up and carefully put the mirrored doors back on - making sure to adjust the screws so they move freely. I will be using Victory for all of my appliances and will recommend them to friends & family. Thank You so much!

Diagnosed and fixed our dryer (motor failed) for a very reasonable cost. The very friendly…read moretechnician Sergey explained the cause of the failure, and tested to make sure the dryer was functioning at the proper temperature. Sergey and Victory are awesome! We will call on them for all our appliance repairs.

Cole is the type of professional you want to work with, and this is the number one reason Frankies…read morewill be our go to for appliance repair. Details... Natural gas dryer doesn't heat. I called yesterday afternoon to schedule service. Service was scheduled for 3PM today. Cole arrived an hour ealier, because he was free, and in the neighborhood. 5 minutes after we meet, Cole diagnoses the issue to either the gas solenoids, or the gas to the dryer is shut off. He asks before replacing any parts... Is the gas valve going to the dryer turned on? The gas valve going to the dryer was not turned on. A contractor mistakingly turned that valve off a few days ago. It was worth paying the diagnostic fee, not just because Cole resolved our issue in less time than I can hold my breath, but because I'm not stressing about finding a good appliance repair service anymore.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

My Kenmore dryer was squeaking and had a burned electrical/plastic smell (not good). After trying…read moreto deal, for weeks, with the vendor (in San Jose) that my home warranty company wanted me to use, I finally got fed up and called our local Just Dryers folks. They came out very quickly, on time, super friendly. They fixed the issue and I was eventually able to have the home warranty pay for it. Short story is: I highly recommend Just Dryers - super nice people, great work, reasonable pricing - it's great to work with a (smaller local!) company who cares about the job it does.

Great company. Stellar service from the moment you reach out to them to when your service is…read morecomplete. Very friendly, professional and thorough. We have used them twice and won't use another company again.

Great service! Our electric dryer suddenly quit heating so got a recommendation to call Allstate…read more The team was easy to contact, very friendly and available to come out as early as the next day. Thanks so much to Allstate for your efficient and high-quality work.

Carlos Sr. is great! We have used him for serval of our appliances. The office was able to schedule…read moreservice the next day. recently Carlos got our oven up and running the same day. He was very through and spent time explaining the repair to us. I would have no problem recommending his service. He charges a fair price and doesn't try to up sell anything.