VERY quick to diagnose the problem with our gas dryer. Turned out to be a very simple fix,…read moreinvolving replacing a part that he had with him. Within literally a few minutes, we had our dryer working again, and at a price that was absolutely reasonable. My only reason for knocking off one star is that we tried for literally a week to get ahold of him, and every time we called, his answering machine was so full that it wouldn't allow us to even leave a message. Persistence pays off in the end, though :-)

Came to my house and looked at my washer and oven. Did nothing. Charged me $75. Useless.read more

Ray is the best, hands down. So honest. His wife, Rose, answers the phone and she is great, too…read more Also very helpful with trying to problem solve and save a trip out to your house. He came out, spent about an hour, did a lot of checking on my oven thermostat, showed me that it was working perfectly, charged me $100, and was gone. Very pleasant, knowledgeable, and gave me helpful info about other appliances.

I had a home service visit for my oven in May 27, 2026 and was assured that the repair would be…read morecompleted once the required part arrived. After waiting three months, I was called on the day of my appointment and told, "Sorry, the part isn't in. We're not sure what happened." Since that call, I have contacted your company four more times and have not received a single return call from owner Renato Oyarzun, Rose, or David. I have already paid over $550 for the service and part, yet my oven remains unrepaired and no one seems willing to take ownership of resolving the issue. This level of customer service is completely unacceptable. They also required I zelle them not credit card charge; as they said credit card machine was broken - and their voicemail says email is broken. How is this possible?

Raheem was very knowledgeable about our older Dacor oven and did some research to discover the part…read morewe needed was obsolete!! He gave us some good tips for option repairs and suggested ratings of newer ovens if we were inclined to purchase a new one. Also,very conscientious about arriving on time!! We definitely would welcome him back if other appliances were in need of repair!

I've unfortunately had a lot of appliances break over the years and have used Yelp/Google to find…read morebusinesses that are rated highly but are actually disappointing. Rabeen is truly great, and I'm glad I found him! He came over a few times to fix our dishwasher that was leaking intermittently. A previous repair person couldn't identify the issue. Rabeen found a couple components that were contributing to the leak, though it ended up being a bit more complicated and in the end we are going to get a new dishwasher. Rabeen is quick to respond, very nice, and knowledgeable. I would definitely recommend him for your appliance repair needs.

I contacted Dr. Dees Appliance Repair to help with my GE refrigerator. The top refrigerator section…read moreof my GE Profile counter depth French door fridge wasn't getting cold, food was at 57 degrees, but the freezer down below was still working fine. I suspected the evaporator fan might be faulty. But I really wasn't sure. There were several other components that might result in the same symptoms. And my anxious urgency was propelled by the fact that dry ice was sublimating in the fridge as the food was about to grow warmer and possibly spoil. I needed the problem to be fixed fast. Dee arrived on time and quickly analyzed the situation. While he was taking the refrigerator apart to examine it, I mentioned that I dabble in appliance repair myself. But I didn't wanna take the time to analyze this problem because my food was thawing out, I was busy with other things and I needed the part in a hurry. We quickly confirmed that it was indeed the evaporator fan that was failing. Dee demonstrated to me how to disassemble and reassemble the plastic side panels in the refrigerator and to my surprise, he asked me if I'd prefer to buy the part and fix it myself, thereby saving me several hundred dollars for a follow up visit. Of course! Yes! So Dee provided the written estimate where he wrote down the part number for the fan. I paid a well earned service estimate fee. Later that day I found the OEM part on Amazon about an hour later, for less than $50. It's an original GE part and it'll be here by 10 o'clock tomorrow night. I haven't had an experience with an old-fashioned, professional, high-quality service person who understands the value of good service and developing long-term loyal relationships, versus a quick grab for money. But Dees is all of that. He is a noble, honest good guy. I appreciate quality service and the honest and forthright services he offered to help me, in the most efficient way. That might not be the most profitable for Dee, but it was the right solution for my urgent problem. I'm going to replace that fan tomorrow. But if anything else ever goes wrong with any of my appliances, the first place I'm gonna go is to Dr. Dee.

Dr Dee was great, he fixed my stove and installed a new microwave and was nice and helpful, I would…read moredefinitely recommend him to others! Thank you so much for all your help!! Terri F. (Gilroy)

Steve was on time, checked the dishwasher, explained what he was doing while doing it…read more He asked for one hour pay and it was reasonable. He also gave me advice on our garbage disposal. Seems like a real honest guy who did not try to sell me anything. Will definitely use him again!

Steve has been to our house 2 or 3 times and has always done a great job…read more Fast and reliable

This week, I bought a dishwasher from University Appliance. They referred me to another service to…read moredo delivery and installation. The rates were very reasonable at $150 for delivery, hook up and haul away of my old unit. Bob showed up on time, even calling ahead of time to let me know that he was coming. He unloaded my dishwasher and had me inspect it before bringing it inside. He has clients do this so that if there is any damage or defect that it can be rectified before installation. My new dishwasher was perfect so full speed ahead! He tore out my old machine, installed the new, gave me personalized instruction on operation of the unit, showed me what to watch out for, etc. He even cleaned up after himself. He was polite and professional. I'd hire him again in a heartbeat.

I spoke to him for a few minutes yesterday when i was looking for appliance installers. He was…read morefriendly, informative and even though he couldn't help me (job too far away) he took the time to make sure I had somewhere to turn to and a plan in place. You don't see that kind of small town, caring customer service anymore. While most that i phoned yesterday would politely decline ability to do my job, he actually took his time to help me and genuinely seemed concerned. The appliance manufacturer helped less than he did and he got nothing out of it. Because of him, I now have another installer coming to do the estimate next week. If I was in Santa Clara County, i'd call him.

Home repair is a little like Auto Repair, there are many shady people who don't offer real…read moreprofessional services, charge too much and not great in a pinch. Carlos and All Pro are the opposite. They are honest, hardworking, and really work to solve the problems that are important in your home. My most recent experience was that my expensive fridge broke (for unknown reasons) and I needed Carlos to TRY and figure it out. He did - and we thought we were set. Turns out the fridge had a more complicated problem, that wasn't fixable. Carlos came back to try and re-fix the problem and wasn't able to. He was so helpful, honest and insightful, and even though the Fridge is Toast, he was able to offer 5-star help and services and I couldn't be happier. I'd recommend him all day!

Very knowledgeable and able to diagnose and troubleshoot the problem quickly. Great price compared…read moreto other companies in the area.

Our clothes washer broke down. We called a repair company who told us to call the manufacturer…read more The manufactured person came out and said he wasn't sure which component is bad and it would be easier to buy a new machine. We called Max at Silicon Valley Express Repair. He diagnosed the problem and while he didn't have the exact part needed, he had one close enough to test with and ordered the new part. In a few days he was back with the part and our washer has been fine since. While he was here, he also fixed an issue with our vintage O'keefe & Merritt stove. We've since had him back for other issues and he never disappoints. He's polite and professional.

- Not Real Technicians, Recommending Other Companies…read more So I will keep this short, but basically, these are a group of people who are going around claiming they are techs for HVAC systems, when in fact most of them are just random contractors looking to make some extra cash. Basically, we had this 'Max' guy come on out and basically charged us $500.00 to put taping around our system to contain "leaks". We were having an issue with our airflow pressure, A/C, and the fact that it was not cool enough. Then he talks about oh call my friends to rip out your floor see what's going on. Ya no thank you. Today on October 29, we called another trustworthy company, and here is the breakdown: 1. The fixed both our heather and A/C 2. Cleaned filters we didn't even know about, and Max didn't care to look for. I mean they were really really bad. The previous owners were filthy, disgusting people and we didn't even know those hidden filters existed. 3. Airflow is 10x better 4. Cooler and Heater works 4. It only costed $85.00 and no bullshit from them. So whats really the moral of the story, yes I should have paid more attention to a scammer just looking at a system and saying here is the problem it will cost $500.00 to fix, but we were desperate and fixing up a brand new home we bought. The other lesson here is, calling them out for it, so other people can avoid these businesses and call upon other honest businesses that do you the service you need for the price that is fair. So I will say avoid these guys and go somewhere else.