Highly recommended, efficient course time, detailed course materials, helpful staffs , easy to find…read moreparking

Very Disappointing and Unprofessional Experience…read more I chose CPR Society for my initial ACLS certification because of its high ratings, but unfortunately, my experience was extremely disappointing. After booking my CPR skills session, I was never given clear instructions on how to proceed. I contacted the number provided for questions but kept receiving automated responses saying I should have received an email. Despite repeatedly explaining that I never received anything and even providing three different email addresses, I still received no instructions. I also requested a phone call for clarification but was told they only offer text support. After expressing my frustration, someone finally responded, but instead of helping, they became rude and unprofessional, replying in ALL CAPS with statements like "ARE YOU EVEN READING?" Completely unacceptable, especially toward a customer who paid $150 for their service. I've attached screenshots of the conversation. Toward the end, the ALL CAPS responses stopped, although I'm unsure if someone else took over. I stopped responding after. Regardless, that does not excuse the way I was initially treated. I expected basic customer service, clear instructions, and professionalism. Unfortunately, I received the opposite. Very disappointing, especially from a business with such high ratings. Update: The owner repeatedly called and sent nonstop messages late at night. Looking at other reviews, I'm clearly not the only customer who has experienced this kind of unprofessional behavior. I was even threatened with having my ACLS certification voided and being banned from all their locations. To the business owner: Do not contact me again. Please send proof of my full refund, and I'll gladly take my business elsewhere. Any further unwanted contact will result in me filing a police report and a complaint with the Better Business Bureau. I have screenshots documenting everything. This behavior is completely unacceptable.

This CPR class was so good! I learned way more than at my last class two years ago. The instructor…read morereally took the time to make sure we knew what we were doing. Everything was presented professionally and clearly. Rose (the instructor) was fantastic!!! Thank you so much!

I recently took my BLS, ACLS & PALS with this facility. My friend recommended them to me and they…read moregive the best rate compared to most places in the Valley. So if you schedule your ACLS & PALS with them at the same time, you get your BLS for free which I think is an amazing deal! They also provide you with the latest books if you don't have them. Our instructor for our PALS class was Michael and he did such an amazing job simplifying everything and making a very long class interesting and easy to remember. He was also very approachable and made use of our time wisely! Kids are not my strong suit but he made me want to work with kids after the class was over. Haha. I retained more information taking this class over any other PALS class I've done in the past. Highly recommend taking his class! On the contrary, our instructor for our ACLS class was all over the place. I don't remember her name but she was a total opposite of Michael. It just felt so disorganized and confusing at times. I still understood everything bc I've taken ACLS a handful of times prior but I can tell that those who were taking it for the first time all looked lost and confused.

Our Instructor Tammy was very helpful to us with answering any questions we had and teaching us…read moretips In a way that we can understand. She also was real hands on with teaching us the right techniques and what to do In different situations. I appreciate how thorough she was and the do's and don't were very clear that It will stick with me for years to come. I appreciate everyone from Liz to Nicole on down to Tammy! Everyone there Is amazing and I had a great learning experience.

I do not recommend this course. My grandson took the final exam, and many of the questions did not…read moreseem to be covered in the curriculum or course materials. It was very frustrating and disappointing. It also felt like the main focus was on taking our money rather than providing students with the support and preparation they need to succeed. There was very little help or guidance provided to students who were struggling to pass the course. Two of my son's friends also failed the course and experienced the same lack of support. I believe the school should do more to prepare students for the final exam and provide meaningful assistance when they are having difficulty.

Great class. Done at the Doctor's Office. Covered all bases. Lots of practical points and…read moredemonstration.

Renet is an amazing and very fun CPR instructor. Best CPR class I've ever taken at 6:30pm :)…read more Renet was fun, entertaining and very easy to follow. Will definitely be coming back to her in the next two years to come! I'll also be recommending my friends to Renet

Highly recommend! 10/10…read more I went in for my ACLS and PALS. From booking an appointment to completing the course, the entire process was smooth and efficient. The facility is clean and they have the required equipment. The information was clear and straight to the point. I really appreciated their notes and how it broke each category down thoroughly. Christy was welcoming, knowledgeable, and sweet. I would most definitely come back for my renewals and I was in and of there quickly!

Awesome place to get your ACLS certification. Irene was a great instructor. She remembered people…read morewho worked at MOMMC. Thank you Irene. Would go back here every two years for my renewal.

After another CPR company canceled my appointment at the last minute, I was scrambling to find a…read moreclass and came across Pump Life CPR. Thankfully, Miss Darla was kind enough to graciously squeeze me in, even though she didn't have a scheduled class the next day. I'm so grateful she went out of her way to accommodate me. She was incredibly knowledgeable, patient, and made the entire training easy to understand. She explained everything thoroughly, making it easy to retain the information and feel confident in the skills I learned. If you're looking for a CPR instructor who genuinely cares about her students and provides excellent hands-on training, I highly recommend Pump Life CPR. Thank you again, Miss Darla, for going above and beyond!

Ms. Darla is amazing and so kind! I highly recommend taking her class as a newbie or if you are…read moreneeding to do your renewal. She explains in great detail and gives great direction. I also enjoy how she has us also practice in a group setting so we know what to expect when in a hospital setting. And just as a quick reference make sure you have the AHA BLS book because it is now a requirement to have. You can get the actual book or get the ebook.

I donated this week and I have to say from the moment I walked in, I was greeted with genuine…read moresmiles, kindness, and professionalism. They took the time to explain everything, made sure I was comfortable throughout the entire donation, and treated every donor with appreciation and respect. Exceptional customer service isn't just about doing the job--it's about making people feel valued. Thank you to the amazing team for your compassion, encouragement, and dedication to helping save lives. You truly make a difference, both for your donors and for the patients who will benefit from every donation.

The Red Cross offers mobile blood donations at churches, gymnasiums, recreational centers and a…read morehost of other locations throughout every city. If able, please considering donating blood. The need for blood donations is always great and the benefits it provides to others is immeasurable.

I took the CPR/AED Class and learned a lot from Kiara Castro. She was a great instructor and was…read morevery thorough and answered everyone's questions. Great class to take!

Summary of my review from attending a CPR, AED, and First Aid course with CPR Connections on…read more7/16/26 at Legacy House Centennial Hills. I was hoping for a great class based on the reviews, and the itinerary listed. However, the class was not ideal. * Only practiced CPR on adult and infant manikins once with no practice for child CPR procedures. * No hands-on training for AED use, choking response, or first aid procedures. * Approximately 30 students with only 3 adult and 3 infant manikins available for training. They appeared to be unprepared for the number of attendees as seats were slowly coming into an already packed room for each new person that came through the door. This created a disorganized atmosphere, and gave the impression that they did not know how many students had registered for the class. * Instructor was often difficult to hear due to soft speaking and noise outside of the classroom. * Assistant was unavailable to assist instructor in observing the hands-on CPR practice stating that they were doing a test during the class. * Many participants appeared to be performing compressions incorrectly, as the feedback lights were frequently red or off, indicating improper compression depth, hand placement, or technique. Nothing was corrected. * Text message notifications repeatedly appeared on the presentation screen, including one with derogatory language. I found this to be unprofessional, distracting, and awkward. * Course was advertised as 2 hours but ended after about 1.5 hours. * Final material was rushed, leaving little time for questions or additional practice. * Left feeling unprepared and disappointed with the overall quality of the training. I understand that unexpected issues can arise, but I am disappointed by the lack of organization, instruction, and structure in a class that teaches critical lifesaving skills. I plan to get better training in a CPR, AED, and First Aid class somewhere else.

Mike Schoff was a great instructor. He did a very good job addressing all of our questions and…read morefacilitating the material. I strongly recommend this CPR/First Aid program.

I knew it was a great sign when a nurse in the class told me that they get cpr for free at their…read morehospital but choose to pay for this experience-- it's that great. After completing the class let me tell you -- that is so very true !!! Being in healthcare for almost 20 years -- this is the first time I had such a positive experience!! Most people dread re cert time and mandatory classes --- apex takes away that stigma!!! Ryan is knowledgeable, entertaining and patient. He truly teaches - doesn't just pop on a video and go through the motions. I am so grateful to have had this positive experience and will definitely be back for more classes !!!!