Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

I recently engaged your pest control service because I saw a small mouse in my kitchen. The first…read moretechnician visited last Thursday. Unfortunately, he showed very little willingness to thoroughly inspect the situation. He just slightly moved the oven and said, "Oh, good news, the holes here are sealed, so they're not coming from here." He opened a cabinet, said the same thing, and concluded that he could only place sticky traps for a $300 fee. I explained that we'd seen multiple mice and droppings and that I needed a more thorough inspection. He just shrugged, said he couldn't find any obvious entry points and maybe they were coming from the attic. I had to show him different areas myself, like the attic fan, and only then did he go up and find a hole where he placed some poison. A few days later, we still saw mice. I called the company again. Another technician came, and he was even less thorough. He hurriedly moved the oven, put down a single sticky trap, and was ready to leave. I expressed my dissatisfaction, and only then did he get some more equipment, find a few more holes in the cabinet, and place a couple of poison boxes in the attic. He didn't even bring a ladder--I had to provide one. In short, I felt I had to push both technicians to do a proper inspection. I'm not satisfied with the service, as I basically had to guide them to do their job. I hope you can address these issues so that future services are more thorough and professional.

I was billed $6,200 for a Orkin shield, at the end of 2025 and I had a mouse in my house in…read moreFebruary 2026. And they sent my account to collections after I got the mouse. And I only owed $1,300. They didn't wait to collect the remaining, BUT....THE mouse in the house. Please don't do it, they came and set traps and caught the mouse, but for $6,200, I NEVER wanted to see a mouse.

100% satisfaction !! Called pest control company and they…read morewere out the very next day. I had a rat problem in my basement and the level of expertise used was amazing. Multiple traps and bait were used to get the job done. I couldn't be more impressed with the results. I was shown how the problem started and given advise to prevent any further breaches. Outstanding service.

Cesar was super awesome! He was able to come save my car and garage from wasps on the same day…read more Affordable and great customer service. Definitely recommend.

Justin and Jaime provide excellent service and are very communicative. We really appreciated their…read moreattention to detail and highly recommend them for any rodent issues!

Great communication and service! They helped us quickly remove a wasp nest. Technician was on time…read moreand very helpful. Would recommend and use again.

Hire this guy for anything that you have! Trustworthy, professional, prompt and relentless!…read more Harrie is you guy. The others that pop up on Yelp are not reliable. Don't hesitate, call Lookout!

I saw a raccoon climb my house to my roof. I thought it was on the roof and going up and down but…read morewhen Lookout came to investigate I was told the raccoon had ate it's way into a chimney vent and was occupying the crawl space. And so began the work to get it out. A trap was set on a Thursday morning and by Monday morning the raccoon was trapped. Every morning someone came out to look at the trap to see if anything had been trapped. After the raccoon was trapped, another trap was placed to stay up there for a few days to make sure there is only one. Thanks Harries! Before he began anything he explained the process and answered all my questions.

I have used them For many years. Always knowledgeable…read moretechnicians that explain what they are doing to treat my home.

They came out relatively quickly to assess. Poor…read morecommunication thereafter. I had to follow up based upon estimate. Hired after all was said and done. Then again I had to follow up to schedule them coming out, again communication breakdown on their end. Hoping they make it up on the servicing.

GetRid was prompt and courteous with my problem. I had something living in my garage. I couldn't…read morefind it, but I could smell it. Later, I found droppings. After explaining my problem with Kyle, GetRid came out and first inspected the surroundings and detected the point of entry. The team moved everything away from the walls to the middle of the garage and examined the inside. Finding the remains of two nests, they sprayed and removed the debris from the garbage. Then, put everything back in a better order than before, and sprayed again. Kyle gave me some tips about what needed updating and what to expect. GetRid also helped me remove a couch damaged by mice from a storage space. I recommend GetRid; the team was prompt, pleasant, thorough, and neat. It is a young and up-and-coming company.

GetRid Pest Solutions replied promptly to our request for service. We were hearing a noise in the…read morebasement which was thought to be a squirrel. They came out to inspect at which time we had stopped hearing the noise. They checked everywhere (and I mean everywhere) to make sure that whatever we were hearing was gone.I'm 100% certain that if it was still there, it wouldn't have stood a chance. We were able to rest knowing that whatever it was, was no longer there. Thanks guys!!

We reached out about a rodent problem in our new house and within 48 hours, Eli had given us a call…read moreand found a time to come inspect our house. He did a very thorough walkthrough inside and outside, gave a really helpful explanation, described all of the solutions to address our problem, and answered all of my questions! As a first time homebuyer, the idea of having a pest / rodent problem is scary but he gave us exact steps to take, explained what was going on, and made me feel much more equipped to deal with the issue.

Eliazin is amazing. We had a rat situation in our backyard that was totally out of control; several…read morecolonies using it as a transit hub, tunnels everywhere. He did his "rat proofing" treatment, sealing around our entire fence. He was so thorough and kept coming back day after day to clear the traps, and make adjustments and improvements. He really went the extra mile for us. To be honest I was skeptical about "rat proofing" in Chicago, especially considering the numbers we had running around, but he came in April/May, and we haven't seen a single rat back there since and have been able to enjoy our space this summer. Absolutely worth the price. He is also very nice, communicative, and easy to work with. Highly recommended!