This place is one of two LG authorized repair facilities. I was skeptical due to low reviews. First I needed a new screen. That went pretty well he fixed it in my house. It didn't really fix the issue but convinced me it's a product issue not a screen issue. Well shortly after my HDMI port stopped working. AV electronics called again. Then the flood hit which delayed things but eventually we got together. I had moved the TV to climate controlled storage due to the flood. He wanted to fix it in my storage unit but it was to small. He took it to his shop. He also offered to keep it until I could bring it home. All together he had the TV for about 3-4 weeks. He dropped the TV off at my house. When I plugged it in and turned it on the screen had been damaged. It also looks as though there is a major problem with the motherboard, which is what he replaced. I went to his shop, he said it was my problem and there was no way he damaged the TV. So now I have a 3 month old $2,000 TV with an internally cracked screen and a bad motherboard. Basically a paperweight. When I went to talk to him he became rude and dismissive. I called LG and they put us on a 3 way call, during which he contradicted himself and insisted that I must have broken the TV. I'd stay away from here, I just wanted him to work with me to get it fixed, he didn't. I'll update the review if anything changes. read more