Very seldom answer the phone. You can't phone directly to the Location you want . You have to go…read morethrough there phone tree and then Salinas doesn't answer. I have 5 different numbers for Salinas and very seldom if ever do they answer. Very Frustrating. Even though I hate Ford. I'm thinking of going there instead. Quinn doesn't seem to uphold the standards and reputation of Caterpillar Tractor Company's Customer Care Policy's.

Absolutely, horrible place lack of organization waste your time they order you the wrong parts come…read moreup with lies about why your parts aren't there but all reality is because they actually didn't order them. I just wouldn't do business with this place. If I were you go to RDO or somewhere better.

I feel totally ripped off. We had a service on an electric forklift to fix a loose battery…read moreterminal and the bill was $696.43. For a tech to be onsite for less than 90 minutes. He did have to retap a battery terminal and clean 2 terminals, but that was an outrageous bill for the service. Never again will I use this company.

Yesterday I called these guys because our 1988 Toyota forklift stopped working (stuck in reverse)…read more It is only a $1500 forklift, so repairing the transmission would of course cost as much or more than it is worth. I ended up talking to Bobby who amazingly took the time to help me troubleshoot the problem. After about 20 minutes, I was on track to fix the issue myself. I would for sure bring all future business to these guys. Thank you Bobby.

I rented the skid steer bounce house & was very pleased with this company. Friendly staff & it…read morearrived on time. I would use them again.

Don't waste your time or money. The most rudest customer service people I've ever attempted to…read morehire! I was trying to inquiry about a jump house for an event at a park WHERE I LITERALLY PAID FOR A JUMP HOUSE PERMIT, because they ARE allowed. The guy completely wrote me off and said that park doesn't allow jump houses LOL. He had completely wrong information and I was trying to update him but he kept speaking over me. He was clearly unaware of the parks updated policies and was unwilling to listen. Sadly for him he's loosing so much business. Oh well I guess my money will go elsewhere.

They are hiring subcontractors that do terrible work, i was done dirty by toms septic when i asked…read morefor a septic inspection, they inspected it, lied and said i have problems with my septic knowing it will be on my inspection report thinking i would spend more money if they said jump id say how high knowing the buyer will see it if i dont pay money for thier false acusation thinking id just give in and pay for it, i went behind them and inspected everything they did, i found some serious lies for everything is in mint condition unlike their false report. To be transparent i am calling don chapin and toms septic out for lying on their inspection reports to make more money at no respect to the customer for we are just cattle to them like the bilderburg group.

Minding my business traveling down the road when debris from their concrete mixing truck flew off…read moreand shattered my windshield. Extremely unhelpful employees answering phones and unprofessional managers who ducked all my calls and repeatedly lied to me about when I could expect to hear back from them about any sort of resolution to this event. Would never hire this shit show of a company for any job, however big or small, by the way they handle their affairs no doubt the work would be just as shoddy.

Carlos was on it with a very quick response time plus very helpful! I rented from him when I…read moreneeded to get my son's truck back home while he's off in the US Marine. I rented the 20' drive over fender car hauler. it was in great shape, well maintained, and ready for my needs! they hooked up the trailer to my truck and then gave helpful tips to ensure success in my transportation project (something the competitors don't care to do). I'm going to recommend everybody I know to this company, and the next time I need a trailer I'm going to be using Selena's valley trailer rentals. Thank you Carlos

SVT has some great trailers for your hauling needs! We have rented their car trailer, dump trailer…read moreand their deckover trailer for our various needs. The owner Carlos is very friendly and happy to answer any questions you may have and his rates are very reasonable We will continue to use his trailers as needed for all our future trailer needs!

Rented a dump trailer the other day and had a problem with our company truck breaking down. It was…read morea Friday about 4 o'clock which didn't give much time to get the dump trailer back before they closed. Mike Kirby was nice enough to stay after hours so that we could get the dump trailer back in time to not get any additional charges as they are not open on the weekend. I just want to say thank you and we really appreciate that extra effort. We will definitely rent from you guys in the future when we need equipment.

Watch out for these shysters! They wanted a blank, signed check as security for renting equipment…read more-- as if I want the hassle of dealing with whatever they would do with that! Look around the business. Virtually empty showroom, virtually empty yard. Marginal customer service, even though there are employees standing around talking. This place shows all the signs of a business which is headed out of business -- soon. I have no interest in going back, it is customer unfriendly and the deal with the blank check -- no way!