I visited my friend's husband at Hospice today. The staff are so caring and sweet. We met a…read moretherapy dog named Pebbles who visits the rooms, family and visitors. The place is spotless and welcoming. They have a small kitchen to use. I also noticed on my way out that there is a cabinet full of games and things to do while you're there. Family members are able to stay there overnight if they desire. There is a sofa and easy chair in each room along with sink and toilet. I'm glad I went as my friend's husband is not doing well. He was resting peacefully and that's all we can ask. They have their own parking.

The team at the Eckstein Center is nothing short of outstanding. The care, compassion and attention…read moremy wife has received here has been exemplary. Day or night shifts, the RNs and CNAs are always there for care and support. During an impossible time this HOV location has made it possible for us to be comfortable and safe. Highly recommended

Could not be happier with the love and care that my grandmother has received here over the years…read more The caregivers are wonderful and the house is clean and beautiful. Very easy to work with and my grandma has been very happy here!

Mom has been with Christina and her gals for 5 years. We couldn't have asked for better and more…read moreloving care! Christina keeps us informed and a watchful eye on mom! We have all slept well at night knowing mom is in great hands!

My 98-year old grandmother stayed at Carefree Assisted Living (Doc's Place) for 8 months following…read morea fall and a miserable stay in a skilled nursing facility, and in her words "They brought her back to life." The facility itself is wonderful with a massive great room with high ceilings and a huge kitchen that lends itself to socialization. The staff are very good, and my grandmother was very complimentary to several of them, the care they took with her bathing, the day-to-day attention, and the food! She absolutely loved the cooking. Some of the benefits of this place included exercise classes, social activities, pampering with manicures and pedicures, backyard conducive to bird-watching, massive TV in great room, and regular visits by a nurse practitioner to handle prescriptions and other miscellaneous medical issues. This ability for the facility to handle the routine medical issues was key for us given that we did not live in Arizona. Brie, the day-to-day manager, was absolutely fantastic in every way, and Josh, the owner, was also excellent to deal with on various business issues. We ended up moving our grandmother after the 8 months so that she could be closer to us, and we had very mixed emotions given how well she did at Carefree as well as the relationships she developed there. It was an emotional farewell, to put it mildly. I would highly recommend Carefree and I am just very grateful for Brie, Josh, and the staff.

My 100 year old mother in law was placed on Hospice right after thanksgiving. She had been living…read morewith us up until then. She needed 24/7 care that I wasn't able to provide. We found this home thru "a place for mom" and moved her there at the end of December . Although she only lived another two weeks , the care she received there was nothing short of amazing. The whole staff, Bree, Josh and all the caregivers were all very caring individuals. Even the hospice nurse who I am sure had seen her share of care facilities, told us this place was a quality place. Even more amazing was that our primary care physician's grandma has lived there for 3 years. If you are looking for a really good facility that is small (10 residents) and like home this is the place.

I have been my mother's caregiver for 13 years since her dementia diagnosis. This was identified as…read moreAlzheimer's four years ago when she began living with me full time. I spent several years looking for a long term facility for her because I didn't want to be caught off guard if something happened and she needed placed. I didn't want this important decision made in haste. After visiting more than a dozen facilities in the valley I selected Pacifica. I tell you the background because I have read several reviews not all good about the facility and I feel it's important give perspective. In addition to my research and visiting the facilities around the valley, my father was in three different facilities before he passed. What I have learned and I believe families should be aware is no place is going to feel perfect. No place is going to be as good as your loved one with normal health or brain function and living in their own home. So it's important to look for a partner in your care. I am beyond grateful that I found Pacifica. Although it's only 4 min from my house I would not have known about it without Care Patrol who let me know they had Alzheimer's cottages. From the first visit I felt heard, understood and respected. When we have had what I call "growing pains" them learning my mom, them learning my expectations and me learning their abilities and goals for mom, the executive director and departmental directors have had their doors wide open. When there have been challenges there has been a very lovely word - "yes" that they use in order to make sure we find a way to make the situation better. I love that my mom still has dignity and privacy in the cottage. I love that the little things to make her room a home have been met with a yes. I think the cottage based system should be the future for Alzheimer's. I have not seen a cognition based system implemented as well as it is here. My mom is very high functioning and so are the peers in her cottage. But I have the peace of mind knowing when she does need more help or loses her ability to communicate etc that there is a place for her on the same property in another cottage. Stop and see what I mean for yourself.

My Mom lived at Pacifica Senior Living assisted living (now Paradise Valley Senior Living - more on…read morename change below) for the past 3 years and was promised improvements from the day she arrived until the day she left this week. They never materialized. She joins a long list of residents who moved in only to discover the reality of living there was nothing like the slick marketing website and brochure full of fake photos, fake food, fake residents and fake activities. I personally witnessed residents move out within a month of moving in. This is a CORPORATE-RUN facility that is chronically and deliberately understaffed. Bless the care givers and med-techs. They are overworked and so underpaid, most of them have full-time second jobs. They are constantly quitting due to the poor work conditions. You NEVER see senior staff in the building providing support because they're busy in their offices inventing new ways to cut costs. Waiting 30 minutes for someone to answer a call light is standard. The food is barely edible. For years it's been the same reheated from frozen food...cooked in another building and then brought to assisted living in unplugged food warmers. It is rarely warm. Residents are left to sit in their rooms or sit outside staring at a parking lot all day. There is no sense of community or fun. Individual birthdays are neither recognized nor celebrated. There's no music, no movies, no outings, no excitement, no creative outlet, nothing to do and nothing to look forward to. It's been the same 20 minute chair yoga and rotating 30 minute card games for 3 years. They're now moving their sales person with zero activities experience to lead activities because their last activities director quit. In the past 5 months, this facility has lost its executive director, nurse, resident care coordinator, maintenance director, chef, activities director, business manager and four med-techs. The Arizona Department of Health Services is frequently at this facility conducting inspections due to complaints of neglect and poor resident care. If you want the truth about this facility, look up "Pacifica Senior Living bankruptcy." Pacifica Companies is the owner of this home. They changed their name and declared bankruptcy to evade a $23M judgement stemming from a lawsuit for resident neglect. https://www.mcknightsseniorliving.com/news/senior-living-giant-pacifica-files-for-chapter-7-bankruptcy/ During the 3 years my Mom lived at this facility, she suffered injuries from falls that were never properly assessed, treated or reported. Last year after a fall I was told she was "fine." She was never assessed by a nurse despite my asking for 4 consecutive days. I finally insisted she be taken to a hospital where she was diagnosed with a "life-threatening brain bleed", from which she has permanent cognitive injuries to this day. A few weeks ago, my Mom fell and again they failed to properly assess or treat her. I was told she was "fine" only to discover she was in too much pain to stand up. I called 911 to have her taken to a hospital and it turns out she had a hip fracture. I called the interim Executive Director, Erin Masterson, who also runs Cottages at Peoria (they have the identical website with the same fake photos) and asked her to return my call to discuss my Mom's injuries. Not only did she not return my call, she texted me that my Mom "refused to go to the hospital this morning," as if that absolves her of the responsibility to properly assess and communicate my Mom's injuries. Instead she blamed my 83 year old mother (who has dementia) for not wanting to go to a hospital. I've since moved my Mom to a new home. She's received more competent care in this FULLY STAFFED home in 2 days than she ever did during her 3 years at Pacifica/ Paradise Valley. Read the reviews of this company and of this facility. Do not believe the fake marketing and false promises of "change." Also disregard the light on details fake 5 star reviews. As long as Pacifica Companies owns this facility, it will NEVER change or improve. Edit: Adding to my review to address the fake response below. Paradise Valley Senior Living IS OWNED by the Pacifica Companies...also known as The Heritage Resource Group. The owner of the company Deepak Israni, who has led the company since 1987. The website is: www.pacificacompanies.com. They have password protected the Team page on their website so you can't see his name. Just Google Deepak Israni. The shell game they're playing is to change their name and claim it has nothing to do with Pacifica Senior Living, which is what this fakebot responder is doing. So they are LIARS on top everything else. Read more in this article which is entitled: Senior Living Company Facing Bankruptcy Spins an Elaborate Web of Companies. https://www.montereycountynow.com/news/local_news/a-senior-living-company-facing-bankruptcy-spins-an-elaborate-web-of-companies/article_2fe878c7-6f2f-49eb-9b19-e7ab85ac1ef5.html

Supervisor.. manager Chris is awesome He's a big help…read moreAmazing He holds everything Together in that home Chris Zapata Was so helpful and caring toward me...as a patient here

If you want the best care for your loved one, you have found the right place. I was in a crisis…read moresituation with my fathers assisted living facility not taking proper care of him. Caring for Loved Ones was recommended, and we were lucky enough to get a room. The home is clean and very well taken care of but what really stands apart is the staff!!!! Wow....Chris, Shawn and the amazing chef Intan!!! I lived out of state and every morning Chris would give me an update on how my Dad was doing. The staff is there 24/7 unlike other group homes. The owners are amazing and have been in this business for 11 years, so they know what they are doing and come with very high standards. When my Dad was passing the staff did not leave our sides. My sister and I were so supported through his passing. I cannot say enough great things about Caring for Loved Ones.

My mom was in this facility for a year. When she was admitted she had serious signs of dementia and…read moredied a year later. I can't say enough about the kindness and the loving atmosphere provided by the long-term care nurses. They were more caring to my mom than I could've expected. Mom received the most supportive help with patience and gentleness right to the end. I never imagined or hoped for a better environment for her as she declined. I just looked over the pictures of damage to the facility. I did see some of that, but only in rooms that were being renovated.

My grandmother lived at The Gardens for 7 months and at first everything was great. However as time…read morewent on it was clear things were not ideal. Her room often smelled of urine, and while the care staff was great, her living situation quickly deteriorated. One evening I received a call where she was "lost" but they later found her in a courtyard talking to a friend. The financial accounting aspect was very frustrating. I was originally told she could eat in her room or in the dining room but then they began to charge a delivery fee. She fell a second time right before her 88th birthday and sustained a TBI. We were still expected to pay the rent portion for her 30 day notice, which I understand but I am now arguing about a $47 charge that cannot be explained. This is the last thing we should be worried about when my grandmother is now dying as a result of that last fall.

As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

After doing a lot of research and visiting over 7 other places we choose First Choice for our Mom…read more This was the best decision we ever made. Devine and her staff are the most professional yet most loving people you could ever ask for!!! They take such wonderful care of our Mom and provide us such comfort in knowing our Mom is well taken care of. Thank you First Choice!!!

This place is great. My mom really likes living here. The house looks just like the pictures. Very…read moreclean and spacious. Rooms are good sized and have alot of natural light. There's a good energy when you walk through the house. The staff is very attentive. My mom is well cared for and she's happy. Thank you Davine and the entire staff for taking great care of my mom.