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    A Star Limo

    5.0 (49 reviews)
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    Photo of Vedat D.
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    1 year ago

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    1 year ago

    Thank you for taking me last minute. Pick up was smooth from the airport and got to my destination quick.

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    13 years ago

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    13 years ago

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    12 years ago

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    14 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    14 years ago

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    Photo of Wally B.
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    14 years ago

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    13 years ago

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    14 years ago

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    Photo of Robert L.
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    10 years ago

    Great service. Very professional, on time, couldn't ask for more.

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    11 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - A Star Limo

    Review Highlights - A Star Limo

    All in all, Alihan put the perfect day for us and the perfect day for me to propose to my now fiancee.

    Mentioned in 12 reviews

    Read more highlights

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    Million Services Limousine - 12 passenger Pearl white Mercedes limousine Sprinter

    Million Services Limousine

    4.8(224 reviews)
    4.7 kmCastro
    Locally owned & operated
    Certified professionals

    Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

    If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

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