Be warned that the pricing on their webpage is a lie. Be prepared to fork over extra in a…read morenon-waivable monthly protection coverage fee that could almost double the advertised price of the unit.

Incredible Customer Service!! Very clean, nice units!…read more I recently reserved a storage unit online for this location. A very nice lady named Mercelle manages it called me the next day confirming my reservation and offered to email me the paperwork to sign because I wasn't close by. On move in day I realized I wasn't going to arrive during business hours so I called her to ask for direction on what to do. She left my unit unlocked for me with a sticky note inside containing instructions I would need. We actually wound up needing a lock after hours (they use a special cylinder lock, take my advice: just buy it from their office and save yourself the hassle) and I called and left a VM that we needed help getting a lock on our unit. The moment Mercelle heard the message she put a lock on our unit and locked it up for us until we arrived to pick up the keys! 10/10 recommend this company and location. They work hard to remove some stress of moving and are very accommodating.

We needed to get some storage as we started a home remodel. It was super easy to get a unit, the…read morerates are reasonable, and the site is both secure and clean. It's **so** much better than the storage sites we've used in the past (in Georgia), which always felt a bit sketchy. The staff have been pleasant and it's nice to have a small dolly that we can borrow if we need it.

From the owner: Springville Self Storage West offers affordable storage units that are temperature controlled,…read moresafe, secure and affordable. We also offer parking available for RV, boat, camper, car, truck vehicles, and trailer owners. Our clean and accessible storage units provide top security features. We have extended hours and are popular with students from Utah Valley University and Brigham Young University as well as residential and commercial storage in Springville, Utah. Our temperature-controlled options keep your storage cool in the height of summer and heated during winter. Call today for special offers and for additional information. Our web site has storage units available to reserve or rent online today.

Am correcting my review per response from management: I have…read morewritten highly positive reviews as well as some negative ones, so to be clear I feel I am fair and willing to give praise where it's due. This review is somewhere in the middle. Am giving this business a 3 out of 5 based on the following: Pros: The facility is neat, clean, secure and well organized, access is good and the staff are helpful. Cons: We initially got our unit in May of 2021 for $75/month, a very good rate. 6 months later they raised the rates 25% from $75/month to $95, then raised them again 4 months later at the end of February another 15% to $105/mo. That's a whopping 40% raise in rates in less than a year! I don't appreciate being leveraged for money based on the perception of how inconvenient it will be for a client to relocate their stuff to another facility. If you use these guys, go into it open-eyed and don't be duped by an introductory price that sounds great unless you only plan on being there for a month or two. They will absolutely raise your rates. Recommend finding a contract where you can lock in your rate for the expected duration you plan on storing your stuff, or where the storage facility is at least up front about what rate increases you might expect. This was (in my opinion), opportunist money-grubbing for a client that had planned on storing their belongings for about a year. We're relocating our stuff at the end of the month, and yes, while it's inconvenient, I don't appreciate feeling like I'm being leveraged by someone on the pretense that somehow they have to raise rates to prevent "going under". Seriously? Give me a break. That poor-mouth excuse is hard to sell when this struggling company somehow has enough profits to build a second storage facility right across the highway during a high cost construction boom. I count at least 250 10 X 15 units plus another at least 100 smaller units. Even at 70% occupancy, this translates to gross monthly income of at least $25K on this facility alone. You guys make plenty of profit. Raising rates so grossly at a time where so many people are struggling is a direct reflection on the kind of people you are. I stand by my review. Giving you 3 stars is more than you deserve.

This place is incredible! Fantastic Customer Service right out of the gate excellent communication…read morethrough text, phone calls, and upon arrival to reserve my unit their friendly staff greeted me with a smile and provided me with thoughtful answers to help me make sure that this was the right storage facility to best suit my needs

Jacob and his team are the epitome of professionalism. My Porsche 981 Spyder couldn't have been in…read morebetter hands. I wound up selling it to a gentleman who flew out from Pennsylvania and Jacob and his team accommodated arranging the pre sale viewing and shipment. The shippers were late picking up the car, yet Jacob didn't complain a bit when they helped load the car at 10:30 pm! I can't recommend any business more highly. Stellar,

From the owner: Luxxe Lance Storage offers premium, accessible storage tailored for vehicle enthusiasts. Our…read moretagline,“Top-Tier Care, Everyday Budget, Premium Storage for All Rides,” highlights our commitment to exceptional value and quality. We combine our advanced facility, convenience, and peace of mind to deliver unmatched service. Why Choose Us? Our secure, temperature-controlled facility protects vehicles from extreme weather. Spacious bays prevent accidental contact, and vehicles stored on lifts feature drip trays to prevent fluid spillage. Complimentary care includes routine visual checks, battery tenders to preserve battery life, and tire pressure checks before, during, and after storage. Convenience is key with our automated access system, allowing clients to come and go 24/7. Our facility also features a fire suppression system and carries a very high insurance coverage, ensuring top-notch protection. Relax in our customer lounge with complimentary refreshments, a racing simulator, and a TV for shows or sporting events. Advanced security, including multiple checkpoints and monitoring, keeps your vehicle safe at all times. Prime Location: Located less than a mile from I-15 in Orem, UT, our facility offers easy access while remaining tucked away for added security. Luxxe Lance Storage isn’t just about vehicle safety, it’s about delivering quality, community, and premium storage at a price that fits your budget.

Great location on a cul-de-sac so less visibility from the main busy road. Secure. Excellent Staff!…read moreThe first phone call for info was on a day the office was closed, but we still received live help and useful info. When the office opened next day, Barb was efficient, friendly and even agreed to just walk us out to where our RV would be stored so we could see the site. She knew we were interested in a different spot on property and that actually became available the next day and she immediately called us and reserved it for us. We moved the RV in late afternoon and she was super efficient at getting us in and getting all the necessary paperwork done. I can't speak to the storage units themselves but the property is very clean, and the price was much better than other less attractive locations. I highly recommend

I waited until I moved out to write a review, just to see if they were as great on exit as they…read morewere when I first rented ... and they were! All the staff were incredibly friendly and helpful. They were generous and threw in a free lock and gave me a great deal on the first two months. The place is clean and safe. Entry and exit were trouble free. At one point I locked my unit without the pin fully in place, they noticed and gave me a call. I have kids who go to college nearby, if I need to rent again I will definitely be going back here. 10/10 would recommend.

This is far and away the best storage place in town. Secure, gated facility with on-site staff…read moreduring business hours and phone help after hours. The aisles are sloped to runoff drains so the units don't get flooded by rain or snow. They're clean. Fair prices. I have had the same storage unit for 12 years, and have rented others short-term when needed. I can't recommend them highly enough.

My husband and I are completely satisfied with this storage place . Very clean, we'll kept and…read more secure . We have been their clients for more than 4 years and no complain at all ! I highly recommend it !

Excellent treatment excellent service excellent storage units... I am surprised to find such a…read moremodern facility in a rural area but this is fantastic it works for me. Next time we need storage space we will be back to I-15 self store..!!

From the owner: We have the storage units to house your valuables. With an on-site manager providing 24/7 security,…read moreyou can rest assured that all of your belongings will be safe with us. Whether you need to store your home belongings during a move or you need storage for your boat or RV, we can meet those needs.

Great facility with friendly staff and good rates. It's super convenient off of 1-15 and has great…read moregate hours (6am-10pm) they are very accommodating and made sure I felt comfortable and didn't have any questions or concern. Would recommend to all!

From the owner: Thank you for choosing Safe-N-Sound Self Storage Units. We are located in Spanish Fork, Utah just…read moreoff I-15 exit 258. Our facility offers a 24 hour on-site manager to provide friendly, no hassle service. Security cameras, electronic gate, fenced area, alarmed facility provides extra security for your peace of mind. We offer a variety of Storage Unit sizes to meet your needs. Double door units, and RV & Boat Parking is also available. Affordability: Our prices make it affordable to use secure storage units in Utah County. Safe-N-Sound Storage is located in Spanish Fork, Utah and services Utah County including the following communities: Spanish Fork, Springville, Provo, Salem, Mapleton, Payson, Santaquin, Orem, and more! Call us today or visit us online.

We were very disappointed with our experience here. Tons of black widows in our unit with no…read moreresponse or assistance from management when we expressed our concern at the beginning of our rental period.

Absolutely do not store your things here. Infested with black widows and hornets. There were spider…read morewebs in all of our boxes and we had to kill several black widows that were living in our unit. Management provided minimal assistance giving us some mostly empty cans of hornet spray and a broom. We only had our stuff stored for a couple of months. Do not recommend.