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    A Senior Journey

    4.6 (11 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    2 years ago

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    Amanda G.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Review Highlights - A Senior Journey

    I gave Amanda another referral Friday night which she immediately took care of over the weekend.

    Mentioned in 11 reviews

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    Home Care Assistance of Tucson - Providing care throughout the Tucson area.  We are 24/7 care specialists.  Our care managers provide customized care plans per person.

    Home Care Assistance of Tucson

    (13 reviews)

    When I became a 24/7 caregiver for my elderly father, I expected I could handle it alone. I love my…read moredad and wanted to do my best for him. As his care needs, memory loss and dementia events increased, and his mobility decreased, I could not keep up. I couldn't get enough quality sleep. There was never enough time in the day to get everything done. He had so many medical appointments each week! My mental health took a dive as I realized that my commitment to my dad meant that things would only get harder for both of us. I had no idea how I would make it through. After an extensive internet search, I called Home Care Assistance of Tucson. As one of the owners, Mark, described their services to me, one thing in particular stuck out. He said that that their aim was that the caregiver would become, in a way, part of our family. In speaking with Katie, the case manager, during a home visit, she said the same thing. She also said that while I might feel, for a few weeks, that I needed to treat their caregivers like company by putting things away or cleaning up, but that I would soon relax and accept them in without making an extra work for me. I decided to give them a try. It was then (thank God) that Patricia entered our lives and became my dad's caregiver. Since that time, I have tripled the hours I started with as my dad's needs increase. Pati knows us so well now. She knows how to get my dad to eat and drink. She knows now to get him to laugh and to share his life memories. She knows what music to play. She handles his shower, which both my dad and I are so relieved by (no more dad/daughter embarrassment). She and my dad have their own jokes, stories, and (even) dances! She takes him out for lunch or a movie or one of their "adventure rides" when I need some alone time. She has even taken him to the dentist. She also knows me now. She knows when I just need to sleep or when I need to get out and have some fun in order to remember who I was before I became a caregiver. Pati uses the information she has learned from the regular training provided by Home Care Assistance to point out to me good hygienic practices and over the counter products like shampoos, soaps, and lotions that might make my dad more comfortable. She has let me know when my dad has rashes or other skin issues which I can then point out to his doctor for medical treatment. I could go on and on with similar examples! Another comfort for me is that Pati has seen many clients exhibit dementia symptoms. So when things my Dad says or does freak me out a bit, she can tell me about her own experiences with dementia which helps me to know that these sort of things can happen. That helps tide me over with my mental state until I can tell his doctor about it. Home Care Assistance also sends substitute caregivers when needed. Patricia (the other owner) and Mary and other office staff answer the phone most times right away and are helpful and lovely to deal with. It is so nice to talk to a real and friendly person! As Mark and Katie told me would happen, Pati has become a true part of our family, standing alongside my Dad and I as we navigate this season of his life. I hope my review gives you a good idea of the commitment to quality care that I have experienced over the past 2 years with Home Care Assistance. For my dad and I, they have lived up to the service levels that they promised when I first contacted them and made a world of positive difference in our lives.

    When my neighbor Dee's husband received a serious diagnosis, she was recovering from knee surgery…read moreand needed extra help--especially with the daily tasks hospice doesn't cover. I referred her to Home Care Assistance of Tucson, and she could not have been more grateful. Their team provided caring, dependable support that made a real difference during a challenging time. It gave her peace of mind knowing her husband and home were in good hands. I truly appreciate the compassion and professionalism they showed, and I highly recommend them to anyone in need of extra care and support.

    The Villas At La Canada

    The Villas At La Canada

    (10 reviews)

    I must agree with the review that says problems start at the top of management. The owner passed…read moreaway and his daughter inherited the building (that's what I heard anyway). When concerns were brought to her about Janice and her staff she mocked me and did nothing. Janice was a marketing director. She became the Executive Director and I do not believe she ever had prior caregiving experience. She never checked / or seemed to care on what was going on inside those houses. She was often understaffed and residents were neglected. From my miserable experience of having my father there I heard of 2 people who died from falls that may have been prevented with proper staffing and care. I also was told of a women who died because she was ill and staff was not doing much to help her. One staff member advocated for her to be seen by a doctor or nurse, but her voice was dismissed and the woman died. That employee was heart broken and left her position there promptly. The final straw for me and two other family members of residents : they were allowing employees to bring their sick children to the home while they "worked" and they all had Covid with symptoms!!! In fact they were pushing them to come to work even though they were symptomatic. Avid this place. It's very sad to see that many of these facilities are mainly focused on making money rather than providing the best care for helpless seniors. It can happen to any of us, anyone of us can end up in a place like this and change needs to happen!! Avoid Villas on Houghton and La Cañada as they are both ran by the same Janice and same corporate office management.

    My reason for this review is to thank Bishop whom was the amazing caregiver taking care of my…read moremother. Bishop would always make my mother smile and laugh. She had anxiety and depression with her dementia on days when Bishop wasn't there. There were falls and issues on days when he wasn't there. Mom and other residents said he made the best food. Most of the time The Villas had staff quitting and short staffing where people had shuffle to cover other Villa as well as their own. Thank god Bishop was there making my mother smile till the end! We love you for being such an exceptional human being and knowing mom was getting the very best care when you were there.

    A Senior Journey - homehealthcare - Updated May 2026

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