1. SYNERGY HomeCare

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Tucson, AZ

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SYNERGY HomeCare

1.0 (1 review)
Open • Open 24 hours

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7 years ago

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Catalina In Home Services - Catalina's professional caregivers can be scheduled to work with clients in the home, in hospitals, in nursing homes and more.

Catalina In Home Services

(8 reviews)

Hedrick Acres

Catalina In-Home Services has been providing us with excellent caregivers for our parents for over…read more2 years now. The office staff is helpful and professional. They have worked with us and listened to our feedback to find caregivers who are a good fit for our family members. We have tried other agencies in Tucson, and none have come close to the quality of service and care we have received from Catalina.

I think if you need help with an aging family member this company may work, if you have a family…read moremember who is mentally handicapped they cannot help you! I have recently taken over caring for my brother who suffered a severe brain injury, and all I can say is that it was nightmare. They send out people on a temporary basis which is not good in my situation. I told them to stop sending temps to my home because my brother does not do good with change and with soooo many people coming in. They said they were going to hire someone specifically for my brother, it took about 8 weeks for them to send someone out meanwhile, I am exhausted! They send the woman out and the first day I thought she's great! Over a couple of days she's falling asleep and absolutely, could not wait to put him to bed, she determined he was tired, that's my families job, not hers. I could go on and on. Finally, I was told they would no longer help me. I absolutely could not believe it, I am continuing to struggle finding help. I would not recommend this company.

Alvernon Optical

Alvernon Optical

(49 reviews)

$$

Shaheen Estates

Visited for a Contact Lens exam and was through the initial stages (Air Puff Test and focus test)…read morevery quickly and was attended to by Dr. Tetrault, who was very attentive and answered all of my questions about contact lenses (I have never worn them before). During this time, I was told that the office would receive trial lenses and we would determine what would be the best fit and I would undergo a tutorial to learn how to best wear them. I was then sent to another member of their office staff. Despite my indicating that I had never worn contacts before, I was repeatedly asked how large of a supply that I wanted, which showed me that either instructions weren't being read or the person assisting me didn't care. I paid my copay and left, being told I'd be given a call to schedule the tutorial and pickup. Flash forward about a week later (August 28th), when I received a text message indicating that my contacts were ready for pickup. However I had not received a call to set up my tutorial, so I reached out to the office. An extremely nice person picked up the phone and happily took a message but advised me that only one person at the office could do the tutorial for contacts and that I would get a call back. As of today, I haven't received a call back from the office. Understandably, they may be busy but if I don't receive a call back by Friday, I'll probably just go the YouTube route and take my chances.

I have been a loyal patient for decades. I will never return. I went in for exam contacts and…read moreglasses this year and the contacts portion was fine but the glasses prescribed were unwearable due to incorrect prescription. I could not open my eyes with them on. They did not do a thorough exam to correct it and I was handed a slightly reduced prescription and they re-did the glasses. They still were too strong. I did my own research in my prescription history there to try and get something in between my prior glasses and the new prescription--a middle ground1- and was ultimately told they would not rewrite the prescription and that I should just keep wearing glasses that are too strong and my eyes would adjust. During all of this, I was told I had to meet with the branch manager with whom I'd set up appts and leave work to make and then she would be a no-show. Happened twice. As an aside, she should be working in Vegas as she is a master at shaking down patients offering a variety of unusable contact discounts and offers to make things seem like you are saving money. You are not...but well done, AO, you have the perfect employee to try and maximize revenue. Which is the whole game because it turns out they are now private equity firm. It is a sad situation there and you should avoid. Try to find a non-private equity owned practice--whether eyes, teeth, vets, whatever. It is really important!

SoundPoint Hearing Centers

SoundPoint Hearing Centers

(3 reviews)

Richland Heights West

Wow! This place is phenomenal and the whole experience from booking, check-in, to check-out was…read moreseamless and amazing. Arrived early and was promptly taken care of. I came upon this place last year after several unsatisfactory experiences at different audiology places. I am so happy to have found SoundPoint Hearing @3443 N. Campbell and the staff here. Naomi, Kim, & Martin are wonderful. This office is beautifully decorated with warm lighting and comfortable seating. It is exceptionally clean & quiet. The various hearing devices and supplies are neatly displayed. My mom and I were greeted by Kim at the front desk. She was friendly, professional, quick, and efficient, getting us checked in & checked out quickly. We were greeted and assisted by Naomi Hedrick, Hearing Instrument Specialist who assisted my mom last year and remembered us. Naomi spoke with us about my mom's hearing, asked if we had any concerns, answered all questions, and conducted the hearing tests. She is kind, friendly, knowledgeable, professional, caring, easy to deal with, empathetic, and she truly cares about helping people. She has the calmest, most comforting demeanor. She made my mom feel totally at ease. We never felt pressured to make a purchase. She presented us with some reasonably priced options and my mom was able to leave with a hearing aid that was within her budget and much better than her previous pair. It is evident that Naomi truly loves her job and helping people. Naomi provided one on one VIP customer service. We never felt rushed or pressured in any way. After two weeks, we returned for a scheduled follow-up. Same great service! Naomi asked my mom how the hearing aids were working, if they were comfortable, and if she had any concerns. She checked & cleaned the hearing aids, and changed the filters. We chatted for a little bit, checked out, and were on our way. I am so impressed with the consistently great customer service here and I am so touched by the care they've shown to my 88 year old mom. Thank you Naomi & Kim! Highly recommend!

I found Soundpoint Hearing Center over 15 years ago and have been happy with my experiences there…read moreever since. I have a traumatic brain injury that impacts and complicates my hearing issues. The audiologists and providers at Soundpoint have always gone out of their way to help me. They have consistently found hearing aids that work for me and then helped me learn how to get the most out of my aids. I hadn't received that kind of care from other audiology practices and was frustrated; I had almost given up looking for someone who could help me with my hearing loss. My long time Soundpoint audiologist retired last year. Cynthia helped me immensely, and I'll miss her. However, I was delighted to find out that "Hearing Instrument Specialist" Martin Verdugo had taken over my case. The yearly hearing test is never something anyone with hearing loss looks forward to. Martin started doing my hearing tests several years ago and I found him to be thorough, detailed oriented, and a good listener. He's very responsive to his clients needs and concerns. I am very happy that he will be there to help me with my hearing needs. This is the fourth pair of Starkey aids that I've worn, and they are the best yet. They utilize a cutting edge technology that updates regularly and they allow me to make changes to them when I am in different environments. No, they are not cheap, but I have a severe hearing loss and aids meant for a moderate loss do not help anymore. My Starkey aids help me to hear in many situations that I couldn't before, and that makes these aids worth the price. My hearing aids are comfortable to wear, and that is also important to me. The price of the aids includes follow up visits as needed and free cleaning. The follow up appointments are important to get the most out of any hearing aids. I can whole-heartedly recommend the Soundpoint Hearing Center on Campbell Ave in Tucson. Hearing aids are not like glasses: they do not correct your hearing back to the equivalent of 20/20 and any aids will be challenged in a noisy environment. A person has to wear their hearing aids regularly, so their brain can adjust to the new input. Wearing hearing aids that help you to hear better has been shown to reduce your chances of getting dementia.

SYNERGY HomeCare - homehealthcare - Updated October 2026

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