Peppi's House was extremely supportive in this time of great sorrow. My beautiful wife was not…read moreconscious during her too brief two day stay. She has suffered a terrible fall that resulted in an internal carnial bleed. The TMC ER/ICU could not save her but the Peppi's House was able to provide her some comfort. They were respectful of her and us. The staff talked to her as they performed their caring tasks of comfort. We, her family, were also provide compassion and empathy for our pending loss of a such wonderful wife, parent and friend. The anguish of our moment was made more bearable by the great staff and chaplain pesent. The loss of my wife was terrible but the Peppi's House hospice provided needed comfort to all.

Our experience with Peppi's house was incredible. The staff was so attentive and considerate there…read moreand we cannot think how Dad's last week could have been any more comfortable. Victoria, the case coordinator, handled all the administrative paperwork from start to end, let us know what other services (like counseling) were available, and helped us find the right mortuary. We would have been so lost with out her help. I hope that when the time comes in every family, there will be a hospice service as good as Peppi's house available. I'm also going to give a shout out to the TMC nurses and doctors - all excellent, caring providers there, too.

I had my second hip surgery this month (January 2025) and had to go to a rehab facility for a week…read more We choose Handmaker's. To me, the Ritz of rehab facilities in Tucson. The staff is attentive to your needs, the foods not half bad, most are single rooms that shares a bath with one other single room, the color scheme is calming and they are always cleaning! To have a successful recovery, in my opinion, these are the things that are most important. I had my second hip surgery this year and the first rehabilitation facility was the worst. I will write a review on their site.

Mae ling and Sheila are super unprofessional and make decisions without facts. They base them on a…read moresingle person's word and ignore a medical professional. Avoid this place as long as they work here. Management is poor. Tried to speak to their superior and there wasn't anyone to go to.

My mom has lived here for about a year and absolutely loves it. The move in process was over all…read moregood, but did have some issues with getting her Xfinity set up. We often go visit her and eat at one of the dining rooms. Just after Christmas we had a family lunch with about 8 of us. Our server was very friendly. The food is very good. I've enjoyed their burgers, salads and salmon. Sometimes they are a bit short on staff and things take a bit longer but if you know that going in, it's not an issue. I am so happy my mom has found a place she loves to live at and a place we're we fell good about and know she is in great care.

We just had a delicious lunch at Taboon and our waitress, Dahlia, was excellent. Such a warm and…read moreinviting atmosphere!

My friend recently had surgery at TMC and overall the experience was very positive. His surgeon and…read moresurgical tech were excellent. They explained everything clearly and took great care of him before and after the procedure. The follow-up doctor who checked on him later didn't have the greatest bedside manner at first, but it did improve the next day, which we appreciated. There was a little confusion about the flower policy. I was told we couldn't give him flowers for a couple of days, but it turned out the restriction only applied to the surgical floor. I'm glad I didn't take them home before we could give them to him. Most of the nurses on his shift were wonderful. They were attentive, patient, and very supportive during his recovery. He was also happy with the kitchen overall, although they did forget his tater tots three times. Overall, TMC provided good care, and aside from a few small hiccups, we are grateful for the staff who helped him through his surgery and recovery.

Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

Food is skimpy and tasteless. Wait staff usually rude and curt. Never enough staff on hand to take…read morecare of residents with immediate needs. My father waited 1.5 hours for a tech to show up to the door after he initially pressed the call button around his neck. Staff explanation:" Sometimes those don't work." Then why give them to the residents? Front desk personnel are robotic and unfriendly. I've never had a greeting when I've walked in there. They keep raising rents but the service keeps declining. This is a "wanna be" retirement home. Stay away at all costs unless you have a lot of money laying around and enjoy being treated subhuman. Strictly corporate run with no emotion or empathy. Did i mention the food is deplorable??

Food is worse than horrible. No flavor, tasteless. Meats…read moreovercooked and dry. Lacks quality. Menu combinations are very different; often they just don't go together. Mexican/taco Tuesday's are the worst. Greasy and dried out, and just flavorless. Five are moving this month including me. If you enjoy tasty food this is NOT where you want to live

This care facility is amazing. I have had 2 loved ones stay in the hospice here and both…read moreexperiences were exactly what you want for your loved one. The place is peaceful and clean and the staff are very compassionate. You can visit loved ones in the hospice 24 hours per day and it is a safe facility with locked doors. Nurses are kind and well trained and the rooms are cozy and comfortable.

Somehow I got put on a list to receive mailers from them, and after three calls to get removed, I'm…read morenot confident that's going to happen. I do NOT qualify by age or distance to live there...not by a long shot...so I don't know how I got put on their list, or why their marketing department is not skilled enough to screen in advance and remove people for good; even the people I've spoken with over the phone don't seem very competent, so I can't imagine what it's like to live there, but good luck everybody else!

Placing a parent anywhere at anytime is often a difficult decision, several months ago we placed my…read morefather into the groves. The groves is a nice place and my father has made the adjustment and now feels very much at home here. The thing that strikes me the most is the entire staff has done everything imaginable to ease my fathers transition into their care as well as our family's transition of placing him into their care. The grounds are behind locked gates, both my wife and I received keys and are free to visit 24/7. This is in sharp contrast to most other homes that have rigid limited hours of visitation. In addition this unlimited access gives us great peace of mind that nothing weird is going on after hours and that our family member is safe and having his needs met. When not providing resident care the staff is always busy cleaning or cooking and always seems to be on the move. The absence of the odor of urine at the front door is a tell tale sign that your loved one is being properly cared for. The floor plans are wide open and large, but still warm and almost cozy in many ways. Institutional residence Vs. jail would be a nice way of saying it. I had my father in independent living for many years and when the time did come that his ability to self care was over and the time was upon us to upgrade the level of intervention and assistance we toured over a dozen places before deciding on the Groves. It's a choice we are happy we made without regrets. The staff has been very helpful, and while all the staff has been exceptional, Jennifer in particular has been fantastic with my father. And Mary sets the standard of great care. I think the greatest fear we have in placing a loved one into a care home is that are we doing the right thing? I think the need to do the right thing over shadows our need for caution out of fear we might do the wrong thing. Both my wife and I are happy we have made the right choice in placing my father at the groves. My father has made it his new home and has adjusted well. We pick him up numerous times a month and go to breakfast, take him to his appointments and after granting them permission, he often leaves in his electric chair to get out and conduct his personal business. While everyone's need are different, our needs have been met and again we are very, if not extremely satisfied with our choice in placement as well as the care and interaction my father receives at the groves. I do wish it was easier to load my wheel chair bound father at the curb, but since the staff and the owners seem compelled to park closest to the building it force me to load him into a vehicle from the gravel areas Vs. at the sidewalk.

From the owner: When it comes to your loved one, you want to make sure they get the personalized care and attention…read morethey deserve. Groves Assisted Living Homes is a locally-owned assisted living facility in Tucson, AZ. We have two campuses about a mile apart with a total of six homes. Each home can accommodate 10 residents.