I'm not one to write negative reviews, especially when it comes to local businesses, however, the owner caught me on a good day, and I cannot believe how unhinged the owner is, and the lengths she goes to further dig her business to the grave.
I usually had pleasant experiences when I shopped there in the past, but this time was truly unlike the rest. I had the full intent to buy at least something, like I always did, because I knew she was a small business and I genuinely enjoyed supporting her at the time. I walked in and started flipping through the clothes on the rack. That was my first mistake. The store owner told me to look through the clothes by touching the hangers, not the actual garment. That's fine, I apologized and respected her wishes. I make my way to the skirts and told me that the skirts are organized by size, and asked me if I was a size 12-14. Like what? You just don't ask that kind of question to a random stranger. It was incredibly off putting. I continue to look around, and she asked me if I was looking for something specific, and I said I was just browsing. Also, side note: this is a consignment store, how would I know what I'm looking for when I don't even know what you have in stock? Stupid question. Eventually she told me that she would be going back and forth between the basement and the store, and suggested I look another day. Okay...kind of rude, but whatever, all good. I thought that was just a one off experience and I was going to leave it at that, however, it gets worse. As I leave the store, a couple walks in and I tell them she just told me to leave because she's going between the basement and her store. I just relayed the message and they decided to leave. I didn't tell them about the terrible experience I just had. I could've, but I just told them what she told me. I wonder if she would've treated them the way she treated me? Was it okay for them to look around? Why was she so upset about them leaving if she knew she didn't want people going in anyways? It honestly seemed like she wanted their business, but couldn't be bothered by mine.
I guess she wasn't too happy about that, so she chased me down Lincoln to tell me that I'm not a customer, and I'm never allowed again. Uh okay? Not too much of a loss. I've gone to better consignment stores, with better service, and better quality items. It doesn't feel like a consignment store. The pieces don't look as curated as how it's marketed online. If I'm going to be honest, it feels like an overpriced thrift store. Don't waste your time here. Based on all the reviews, this seems like a shared experience, and I'm shocked this place is still in business. Save your money or support other local businesses in the area.
To the owner of the store:
I had already made a mental note to never go back to your store again when you told me to leave the first time. You don't have to chase me down the street to tell me something I already know. Weirdo. read more