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    A-R-A Autos

    5.0 (1 review)

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    14 years ago

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    Jenkins Hyundai of Ocala - Jenkins Hyundai of Ocala Service Bay

    Jenkins Hyundai of Ocala

    (152 reviews)

    They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

    Called to set an appointment about two specific vehicles, mid day receive a phone call asking if…read moreI'm still showing up. Let them know yes, coming from about an hour away as well. I get there and immediately am let known that one of the cars I came to view was sold. Next they say the other one I'm here to view hasn't been put through the shop yet but I can look at it. We head to the lot, can't find the vehicle. It's in the service center in the air. After a walk around of the vehicle in the air the salesman expected to talk price/financing. Seems scummy I couldn't look at anything I took an hour ride to look at the underside of a vehicle and like they just wanted to pawn whatever other car off on me.

    Optimum RV

    Optimum RV

    (312 reviews)

    We bought a massive used Solitude DL391. We know nothing about RV'ing and so we were really green…read moreduring our walkthrough. Almost every single aspect of the sale went well. We had to fight hard to get what we wanted but for the most part we left satisfied. During the walkthrough we knew nothing about the lights and the graphs and the meters showing what was on, what was running and what the current levels were. We initially saw the RV a month before we bought it. There was damage on it after our initial viewing so they needed another 2 weeks to repair it. I am not sure how long they had it before we first looked at it but we didn't pick it up for at least 6 weeks after we first saw it and loved it. With all that being said, we found out after we brought it home and learned a lil about the thing that those graphs on the wall. Those were the levels in the tanks. The black tank was FULL. 53 gallons full. Full with someone else's feces in it and for how long? At least 6 weeks since we had first seen the thing. Then there was the gray tank. That's where the shower and sinks drain. It was 2/3rds full. At least 40 gallons. Not as gross as the tank full of someone else's crap but shouldn't have been 2/3rd's full. Then there's the fresh tank. It was 2/3rds full of around 60 gallons of stagnant water that had been sitting in there for who knows how long. After I bought all the equipment and gained all the knowledge I spent 4 hours today flushing these tanks out and their vile content. I have to do a siphon treatment to feed some bleach mixture into the fresh water tank so that I can kill any bacteria that grew in there. I will go to a dump station. Fill it with water and bleach. Park it back at storage and then 12 hours later go back to the dump station so I can get all the germs and stuff out. I will run the faucets to get my bleach solution into the gray tank and then dump the gray tank and the fresh water tank to empty so I know all the bacteria is gone. We truly don't understand who would sell an RV and not clean it out. They said they inspected it? Really? How well if you missed the tanks. My review would have been 5 stars but it's hard to get past someone else's crap in my newly purchased used RV.

    Buyer beware. They will charge you thousands of dollars for a 'Camp Ready ' inspection that will…read morenot be done. They're just passing the payroll cost to you. Refuse. If Dave is involved I suggest you run. He's a crooked SOB and is probably a star employee.

    Village Ford

    Village Ford

    (21 reviews)

    Just Bought new F150 4x4 Great dealer Went back a week later…read moreand bought a car for wife Very happy with the service.

    I regret to say my experience with Gary Yeomans Ford and Sales Manager Zach Rager was deeply…read moredisappointing. I came in with high expectations, but unfortunately, I felt misled and taken advantage of during the whole process. The transparency I expected was absent, and I encountered issues that were either not disclosed or poorly communicated. I closed a deal for a 2023 Toyota Tacoma, I thought was getting a good deal because believing every word and that the tire package for 5 years, maintenance package was included for free. Not TRUE at all! Then they gave my information completely wrong to Santander. This left me feeling frustrated and undervalued as a customer. Trust is a cornerstone of any business relationship, and sadly, trust is broken here. I hope Gary Yeomans Ford and Sales Manager Zach Rager take this feedback seriously and work to improve their practices to ensure future customers are treated with honesty and respect. I cannot recommend this dealership based on my experience. I would recommend looking for somewhere else to do business. No one deserves this to happen to them. If their own sister company down the street Ford stated, "They screwed you over with the deal!" Ford down the street wanted to help but their sister company couldn't do anything that vehicle has the highest miles of any Toyota for that year and the price they sold to you for $51K too much vehicle is only worth $27 to $30k the maximum. Wow imagine that I can't even trade it anywhere I have tried multiple dealers, even tried refinancing it to make payment as of date. I got approved with Suncoast and the cant even refinance it either. All I am asking was to pay the late fee and put me up to date with payments because of the wrong information. So, I can pay regularly on time inside of play catch up where I won't be able to catch up. Or take the truck back and they can keep it or buy from Santander and find me another bank and this time give me the right information. I believe that wasn't hard to ask. I even called Ford asking for information to be able to help Santander find me. He stated by financing he doesn't have a way of doing that and when I called Santander, they couldn't do anything until they received my information. I even talk to Santander about putting payments towards the end which are unable too. So, how hard is it for the dealership to put my payments up to the current date? You made the error of giving my information wrong to the bank? I don't believe I am asking much. I went into the dealership to talk to see if they could help fix their mistake. The gentlemen stated he will talk about getting this fixed. I said do that, talk to your supervisor, the owner, and Santander. Then the next day I went, it was afternoon around 2pm to see what he was able to do he said try calling Santander left message yesterday, no answer. I thought really, I can get through. Okay how about today? Okay, knowing the situation and I'm supposed to be a valuable and important customer as well knowing what happened you can't take a moment to make calls and get this taken care of as soon as possible. It seemed not so much. So, I said why don't we try to call them now together. Even on the phone with Santander it was no use because I saw the Sales Manager literally making one excuse after another, I don't see you trying to resolve anything. I told him I believe they should fix it, pay it and put me up to date not fair at all. Like I say I was brushed under the rug, sold the vehicle and now I'm not important at all anymore. Especially when they make mistakes with errors and can't even fix them. What is very sad but true is that when a dealership only treats you as a dollar sign and doesn't care about fixing problems they make and effects the client, it can be demoralizing.

    Baseline Auto Sales - Signage-2015

    Baseline Auto Sales

    (4 reviews)

    I hate car buying, I spent 4 days on Rt 200 at the big dealerships looking to buy a car , so…read morefrustrating them playing games, adding $$$ after hours of negotiations , ( also we will add $1000 if you pay cash because you aren't using our loan service ) and you must buy this extra warranty etc on the Sunday I accidentally pulled into the wrong small car lot looking for a car I had seen advertised ( it was a mile up the road ) I saw Baseline had a nice car and started talking to the salesman, what a nice guy, no pressure answered all of my questions, showed me the car fax report, no extra for paying cash I researched the car and it was a good price 2019 with only 36,000 on the clock, gave me double for my trade than the big dealers offered. VERY HAPPY PURCHASE, I'll be back

    This business sold my 68 year old mother an older Toyota and charged her $10,500 for a car she…read morecould have bought for $7000. (Kelly blue book) I moved in with my mother about 3 months after she purchased the car. We noticed that the car was leaking when it rained, the seat belt did not work on the back right side. I asked my mom to call the dealer but she is elderly and procrastinates, so she never followed through. Unfortunately, I did not get involved until a year later. I called the dealership and explained the situation. I masked mom to take some form of responsibility, that I felt he overcharged my mom and that he sold her a car that was not functional. He called me "unreasonable" and offered no help, claiming that we waited too long. His tone was condescending and he was anything but empathetic. So, here I am, letting you know that this place will take you for a ride if you let them. They clearly took advantage of an elderly woman, which is criminal, in my book, and they most certainly lack professional communication skills. I do not recommend.

    A-R-A Autos - car_dealers - Updated May 2026

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