This business should really update their address (it is correct on their FB and google, and if you…read moretext them), but they are still doing sewing machine and serger maintenance and repair! They got my machine ready to use after years and years of sitting around. Bob is kind and knowledgeable.

Bob was so kind and helpful when I called their store to inquire about services. Although their…read morestore doesn't do alterations, he recommended me to a very kind woman who was available to help. I'll definitely be coming back when my sewing machine needs servicing!

This store is no longer open BUT has been replaced by an incredible artist collective. This…read moreincludes a boutique and many class offerings. Check them out! Website: thetumbleweedartcollective.com

After stopping into the store, I was immediatley greeted by an associate who was quick to help me…read morefind everything I was looking for. The fabrics sold here are incredible, but I was overall grateful for the help I received as a beginner in the realm of sewing.

very nice staff and a beautiful new store. I just completed a Proposal Quilt for my granddaughter…read more This store was most helpful

i just finished my first beginners quilting class here with janelle and honestly really loved it. i…read morealmost didn't go to my first class because i was so out of my comfort zone (i have a super basic sewing machine and zero experience, like didn't even know what a quarter inch seam was!!) im so glad i went. the staff are genuinely kind and helpful, and my classmates were great too which made it so fun and enjoyable. janelle was especially patient and encouraging the whole time. i work a lot, so having something creative like this has been such a nice mental break. i'm still kind of shocked i actually finished my first quilt!! the shop is awesome -it has beautiful fabrics and everything you could need, i've already gone back a few times. they offer tons of classes that run all the time and a really great rewards program which is a nice bonus. highly, highly recommend checking this shop out. SHOP LOCAL!

Megan is very friendly and knowledgeable. The store is beautiful and has a great selection. Staff…read morereally knows their stuff, I will be back!

I was so thrilled to find this store. They were all friendly and helped me find a solution to…read moresewing the piping on my pillows that was truly a game changer for me. They had wonderful fabrics and other special items in the store that I have never seen. It was truly fun. There are also a couple of stores, one was a consignment store and another connected that sold clothes and such and a nice looking fish restaurant in the center. It was a fun outing.

I have done business with eQuilter.com located in Boulder, Colorado for 20 years and they are a…read morehigh quality textile and sewing supply business that is very committed to excellent customer service. Do not confuse eQuilter.com with another group advertising on Facebook and other social medial sites as "equilters.net". They are running a scam. Make sure you have the correct company.

Yes, the company called and apologized. There was NO talk of recent move, etc and no attempt to "…read moremake it right". Just an apology and a lot of blank space. In the meantime I have a delay in a timelined project and have to explain to my customer and REALLY make it right.

Recently bought a ton of things for a tablescape for thanksgiving but you know, families are weird…read moreand someone else wanted to do their own thing. I had removed the tags on a couple things but still had the receipt, so I came in to see if I could return everything. They Al were happy to help and Katie, my cashier was beyond nice. Joking with me about the situation and just saying they're I'll always find a solution for returns. She was just so positive and peppy and during the Christmas season especially, I couldn't be more grateful for such sweet people. Customer service was above and beyond!

This was maybe one of the worst experiences in retail I've ever had. The one-star review is…read morespecifically because of an employee named Magdalena. I came in today to exchange some items I had bought for my wife's birthday. Because I lost the receipt, I had to take 60% in credit of the sales price. No problem-- it's not their fault I lost the receipt, it's mine. But what was so glaringly one-star worthy was how painful the entire exchange was because of Magdalena's demeanor. From the sighing, to the glaring-- not only was she not friendly, she was rude! Consider saying please or thank you if you work in retail. Or if you're that unhappy working there: quit! I can't believe this is a Christian-owned business. It's quite baffling! Furthermore, they told me they couldn't take an item back because they didn't sell it anymore (meaning: it wasn't populating on their iPad). Instead of doing some due diligence or giving a consumer the benefit of the doubt, they'd made their decision: we're not taking this back! I literally had to walk all the way to the back of the store and grab the item which they still sell (pic attached) in order for them to even consider they were wrong. Oops! No "sorry about that", no "oh you're right, our fault!" Just a dull look on her face obviously disgruntled because I'm making her do "extra work." Really-- either be happy at your job OR just quit. Don't suffer others because of your lack of happiness. I had $5 left on my gift card which I gave to the customer behind me because I'm never coming back here again, I'll go out my way to go to Michael's. Awful job, Hobby Lobby.

Everyone that works here is friendly, welcoming, and ready to help should you need it. They have…read moredone an excellent job of helping me locate craft supplies over the years. The environment is warm and friendly and it's the only craft store I go to anymore for that reason. There's almost always coupons available online or through emails, the associates are always quick to get you signed up and make sure you are receiving special deals.

Horrible customer service experience tonight with Lisa and the manager on duty. The only positive…read moreemployee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers.

Maggie, Maryellen, and Shawn go out of their way to be helpful and supply all our quilting needs…read more definitely 5 stars and the best quilting store in Longmont.

Maggie destroyed my Babylock 10 thread embroidery machine because she was too cheap to train her…read morerepair person. He was not experienced on 10 needle embroidery machines because he did not know how to calibrate the machine on different hoops. I called BabyLock and they referred me to another dealer who told me what happened. The machine has never been the same. She would only text not respond to calls like a 12 year old. She tried to get my husband to buy another $20,000 machine after they broke mine!!! I have never experienced such incompetence in my life. DO NOT buy a machine from her. I wish I could destroy something of hers that costs $20,000.! She's very unprofessional. I would not have put a 1 star on the review but they would not except less I'd say a negative 10 is sufficient!

Gary had to do a pretty specialized project for me - embroidering blood pressure cuffs. The work…read morewas done quickly and looked great. However, keep in mind that it's a home business, so no credit cards.

Gary is such a great guy. He sat down with me and made sure I was going to get exactly what I…read morewanted. I got graduation stoles embroidered for my sorority. He was very quick to get them back, and gave us and amazing price. They look great, and I am so happy that we have them to wear on graduation day. If I ever need anything embroidered again, I am definitely going back to him. Very quick and easy.

You never know what you'll find here, the stock changes with donations brought in. I almost always…read morefind "something " that's a real bargain. It's laid-back, clean and bright, well Laid out and affordable. Think about donating your unused art supplies to them for a second chance at an artistic creation!

An amazing option for artists and crafters on a budget as I used to be. Now, with much limited…read morevision I have had to give up those pursuits that I have enjoyed since childhood. But now I am just a donor to their shop and I really enjoy knowing my various donations will not go unused. I brought in a lot of stuff in the last few years but recently found yet another stash I had missed. So I called to see if the could use wallpaper and told me they would even take an operas roll in addition to the two still sealed. I got a rude over this morning so we could easily park as soon as they opened. It's a great shop stocked with so much in so many categories, every crafter and fiber artist around should stop by.