I will never take my dog here again. Here's a list of my reasons. 1. When I got in with my dog there was a man ahead of me waiting to pick up his dog. The owner was at a table shaving a little dog. Other dogs were barking and the little dog was gettin anxious and fidgeting a lot. She grabed the dogs leg, yanked it and yelled (growled) at him to "just stop it". She looked up quickly, seemingly making sure no one saw her, and moved her tone down to a semi-smooth cuddly one. I think she thought no one saw her, but I did. I was a little concerned, but put it aside. 2. My dog was frantic (new, loud place) and trying to jump on my lap. Puppy was growling at the woman, which he hardly ever does, and I knew if I picked him up and gave him to her, he would settle down. Instead she snapped at me to let him alone. She was trying to pet him, and he wasn't playing. I told her to rub his tummy and he settled down. Then she said something like, if you listen to me theres no problem (paraphrased) (Sorry this is so long, but I am just angry) I was a tiny bit worried something would happen to him. 3. I got back and reached over the little gate to calm the puppy down, and again she snapped" dontreach over MY gate" and proceded to tell me how I could get bit. Perhaps, but I thought her very melodramatic since my dog was the only one there. I realized, as an after thought, Angie was trying to keep me from seeing my dogs stomach, and the injury. 4. Her attitude toward me and my dog was absolutly condescending. Her roughness toward that first dog, and mine was what made me not want to take my puppy there again, but the reason I'm writing is... **my puppy had a nice bloody divit removed from his belly and she never even told me. In the past my dog was nipped twice during different groomings. Both times I was told about the injury at pickup. She never said a word to me about the injury. Also there were a few places the shears had left deep cuts in his fur. She told me she wasnt going to cut the ears and tail. She could have at least mentioned it to me...." oh, by the way... ears and tail really needed trimming, contrary to what I said before." One ear was shortened, one was not She also cut the tuffs of hair at the top of one ear and it looks like a misplaced cowlick. Not as cute as it sounds. After all that she made sure to point out I could leave a tip. I'm so angry I could spit like a cat. I want my $10 tip back, and half the cutting charge. Now I am telling everyone I know, and people at the dog parks, This woman does not deserve your business. She is disingenuous, she lies and takes her anger out on the animals. Yeah, the next one could be fine... but why would any one take a chance with their family. Little clues add up. Some times we ignore what we think is unrelated, even though it nags at your brain. Dont let it go. UPDATE SAME DAY I Just gave my dog some through attention and found a huge fur divit under the chin, and a nice shaved line under the collar area. I have posted pictures. Now I just plain want my money back... I wished like hell the scoring went into negative mumbers read more

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No other groomer compares to Angie, Butters absolutely loves her! Her new location is awesome! She has more help as well with another groomer and a front person answering calls! I'm so happy for her! I still recommend A Quality Grooming because just as the name says, it's QUALITY! She treats your animal as family and all of the staff is friendly! You won't regret coming here! read more

The owner Angie is rude! I will never take my dogs back to her. Today my two little dogs a Shitzu and a YorkieShu has an appointment at 9:30am. When I got there she told me it will take a while because there are 3 dogs ahead of my dogs so I said fine I will wait for their call when they are ready to be pick up. So Angie the owner and the groomer check my Shitzu and she told me her 4 legs are matted and she told me that I don't brush my dog. How does she knows I do brush my dogs and since my Shitzu has a very thick hair I make sure that everyday I brush them. So she said that she is not going to fix that matted hair and her haircut will be short just short, I said fine. Before I left I ask her how much will be the cost for both of them do I know what to expect to pay and she quote me $115 total for both of my dogs. I said ok. So I left and waited for them to call me when they are finish, I finally got a call around 3:15pm. I went there to pick them up and she is on the phone. So after her conversation she told me it is $65 each of them total of $130. So I said before I left this morning I ask you and you told me it is $115 and I agree with that. Now you're telling me it's $65 each? Then she said she never said that what the heck I know what she told me that's why I'm expecting that is how much I will pay and of course I will also include tip on top of that $115 price she told me. She goes well your dog 4 feet are matted and the other dog bites. She said ok I'm not gonna argue with you you can pay $115 but I will not groom your dogs anymore! Who cares if you don't want to groom my dogs anymore you are so rude! Update: 7/4/2018 my poor Shitzu develop a scab after the haircut done at A quality grooming, I discovered a scrape behind his neck, it was cut all the way to the skin and it caused her skin to be dry and looks like it got infected! Update: I have read you're respond Angie! What are you talking about that what I said is all lies? You think this review is funny? Everything that I said here are true and for your information you do need to learn customer service so you can treat your clients right! read more

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Angie is great. Got back yesterday from a grooming appointment and Murphy looks AWESOME! She got me into see her for the full package that same afternoon that I called and was so friendly when I came in with my dog. We will definitely come again if we need some grooming services. Murphy is a cocker spaniel which means he has hair EVERYWHERE! She got in between his toes, his belly, he looks so much better. She also did his nails which I couldn't bring myself to do! I think the prices are fair. She does a ton of work and my dog looks happy, healthy, and extra fluffy :) thanks Angie. read more

A Quality Grooming - The after results! So happy and healthy! - Pet Groomers Near Me - Vallejo, California

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I just want to say Angie did an amazing job grooming my dog Bella! When I brought Bella in, she was pretty matted, had long nails and fleas However, when I picked her up she looked so cute and was just the happiest dog ever. Their customer service was amazing and I could tell that they truly love what they do! Went ahead and scheduled her next appointment! read more

A Quality Grooming - Pet Groomers Near Me - Vallejo, California

I opened a yelp account just so I could review my very favorite dog groomer Angie! I feel like I'm stopping by one of my best friends homes while getting my dogs groomed at the same time! I actually get in trouble with hubby for staying too long, but when he sees the results he forgives me. They always look so great! Her prices are so reasonable! I would recommend A Quality Grooming to anyone! She has such a love of animals big and small and she treats them all like her own! I'm so glad I found you!!! read more

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I just called to schedule an appointment and was told they are booked for a month and a half straight!! OK I can appreciate being amazing (per reviews posted), but dog groomer booked for that long seems ridiculous. For those of you "complimenting" my review with your complaints find something better to do. Or better yet, keep whining and give this place 5 stars so you can make it all better. My 1 star rating stands. Yelpers are entitled to know if this place is booked out so long that it will be impossible to make an appointment. Clearly, apparently not suffering from any business loss. read more

Brought my dog buster here after taking him to petco for a year. Angie is great and she gets him in and out in about 2 hours, compared to Petco where I have to leave him for 4-6 hours. Buster's haircut is always even, perfect, and he comes out happy and super cute! Prices are reasonable and they are very friendly. The shop is in a kinda sketchy area of Vallejo but worth it! read more

A Quality Grooming - After a fresh haircut - Pet Groomers Near Me - Vallejo, California

Finally!! An honest groomer that is awesome!! Angie is great and she knows her stuff!!! I was so happy with the way my baby turned out!! Very friendly!!! You got a customer for a long time!!! THANK YOU!!! read more

A Quality Grooming - My baby after his groom!!! - Pet Groomers Near Me - Vallejo, California

A Quality Grooming is the BEST around this area. I have an all white Husky and not just anybody can make her look like Angie did at A Quality Grooming. Chyna hates being groomed usually but, when I came to pick her up she was all chilled taking a nap on the rug. Amazing job and my fur baby loves it here. Now a regular customer, I strongly recommend. read more

A Quality Grooming - Pet Groomers Near Me - Vallejo, California

This place is AWESOME!! Two thumbs up, and if I had a third, it would be up too! :) Angie is so great -- listening to likes/dislikes for my pup's coif, then explaining all aspects of the care she will give my little furry girl during her special spa day! ;) I love it that Angie has been grooming for over 20 years & has been a Vet Tech as well -- it's obvious she is very knowledgeable as well as caring! And my sweet Babygirl really enjoyed her time at Angie's and of course it made me feel good that Angie said my baby was a delight to have there, even coaxing her little guy Buddy to play which is apparently rare for him. Yay! Happiness all around!! Kudos & big thanks Angie!! read more

Very pleased with their services! I had been calling different groomers all throughout the Benicia-Vallejo area and unfortunately most places were booked but this location took my pup same day :) My pup was done within 1.5 hours! 5 stars! read more

A Quality Grooming - :) - Pet Groomers Near Me - Vallejo, California

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Finally went ahead with grooming in addition to the nail trims. Both dogs were washed are SUPER silky and the haircut on our one long haired boy is fantastic; so handsome!! Thanks, Angie! read more

Lexie and Isi love Angie. What a beautiful grooming they received on a very special day. Lexie, a 7 month old Shih Tzu/Chihuahua was meeting her only surviving sibling for a reuniting play date. The siblings were also meeting with an Oakland journalist & a local photographer who were there to tell the pups story. All agreed Lexie was ready for the photo session and for meeting her brother. Angie just made her look "show ready". Of course Isi got spiffed up too! Angie, thank you for the care, concern and love given to each and every dog. read more

A Quality Grooming - Lexie & Rosco reunited - Pet Groomers Near Me - Vallejo, California

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I am always very please with their service! I really like taking my two Bulldogs to them and recently my little poodle mix puppy. They are always so friendly :) I highly recommend them. read more

Can't say enough about chanel and angie. My dog was given the best spa morning. My dog was so stress fee when I picked her up. Do t know what they did to my 12 year old shepherd but I love it. Match made in heaven. When I arrived maitai was just hanging out in the grooming room with 4 other dogs, not locked up in a cage. Thank you Shanel for taking care of our baby. This lion cut is awesome. read more

A Quality Grooming - Pet Groomers Near Me - Vallejo, California

RUDE AF!! Taken my pom here before and when I got her back only thing that looked trimmed were her back hairs. I let it go cause her prices were fair. This review is on her customer service that she REALLY needs to work on! Left a message for an appt for 2 dogs to get nails & 1 for a trim when she finally got back to me like 3 days later it was like she had a bad morning & had to take it out on me. Not only was her voice tone sounded annoyed but she started making assumptions when we started talking about dates available. She seriously said, "if you make an appt don't call me like 50x to find out when your dogs are ready, I'll call you!" In the most bitchy way! As if I had brought up I would call her; Then after she says that I asked well how long would it take, she talked to me like I was stupid, saying "first come first served - so 1st dog will go 1st, 2nd dog will go 2nd" ---by this point I was pissed cause I fuckin knew that but I wanted to know times!! Like if she was going to take 3 hrs per dog!! Once It was very clear she was a bitch w/no customer service skills - I just told her this isn't going to work out. Im not giving my money to someone who makes rude ass assumptions towards clients RIGHT TO THEM; don't work in any customer service field if you have no patience. read more

Recently brought in my 2 dogs for grooming. I was not aware of this place until I read of it in Yelp. My "boys" needed grooming so I tried it. Result....best grooming job that my dogs have ever had!!....and I am a former groomer so I am a good judge. I have been to many different groomers in the area and Angie is the best. I was pleasantly surprised. Give this place a try, you will not be disappointed. read more

Is this place even open any more? We've tried going there multiple times recently but nobody's around. Angie does a good job when available. She's so unreliable that it's not really even worth the bother to see if she's willing to come in to grace you with her presence. She's even skipped out on appointment that we had scheduled. read more

After taking my dog to this groomer for many years I have decided to start going elsewhere. The previous receptionist never returned calls and was hard to understand when he did answer the phone. When I called to find out if my dog was ready for pick up I left a message with my number to call back. I was then called back by the current receptionist yelling that Angie was working alone and it would be another hour. When I went to pick my dog up Angie herself yelled at me that she was working alone and I was accused of giving her receptionist a hard time which was untrue. Having a decent receptionist that answers the phone and is honest makes a world of difference in a business. read more

WOW! I literally said that when i walked through the door. My dog is huge and is so fluffy and had a ton of matted undercoat fur...it was all gone! He looked amazing and was so soft. The pricing was better than the chain pet stores and they did a much better job here. Plus, when i walked through the door, although they had been done for a while my dog was sitting there with them instead of locked up in a cage to small for him like at the chain....AWESOME! Wouldn't hesitate to go back. **as for the other reviews about no one returning phone calls...she wasnt able to answer all of my calls but always called me back within 24 hours. read more

Could not be happier !! Angie is awesome we brought are pup in here for his first grooming experience and sad to say but he was a mess after a weekend of camping. Angie not only cleaned him up trimmed him and made us second guess it was even our dog but also spent time afterwards giving us tips and invaluable advice. We are for sure customers for life. Great job Angie and thank you. read more

Angie is the best!!!! Simon loves her and he has the best haircut ever. Soooo glad we picked A Quality grooming! read more

I was referred by a driver from wilers tow. Had been taking my dog to concord petco. After heard they were a mile away decided to try them . My Sasha never looked so good. She was simply adorable. She wiggled a lil extra with happiness. I felt welcomed when we arrived. So happy with the whole deal. Thanks ladies read more

Wow, what a good experience for our dog Roxie - and us. They did a great job trimming, grooming and bathing. They also provide good, accurate information we didn't know, but should have, about our dog's hair and cutting it. The hair cut was perfect. The communication experience was positive. read more

Let me explain... The Monthly GRAPEVINE pamphlet, which goes to thousands of of residents in Napa & Solano Counties, features a 1/2 page Advertisement for "A Quality Grooming". I called on 7/18/2017 to schedule an appointment for my Yorkie. I left a message and the owner called me back promptly. I had mentioned that I had found her business in the GrapeVine on my message. She booked my appointment for the very next day, which I was very happy about. I then got another call from the owner within 5 min. of booking the appointment. She wanted to let me know that the GrapeVine discount would not be honored until the 2nd appointment. I was confused... I didn't mention the discount when booking & really didn't even notice it. I was just looking for a groomer that could accommodate my needs. I then looked at the 1/2 page ad and noticed that it specifically states that the $10. OFF coupon is only for "First Time Clients". Again... No Big Deal. I am happy to get the appointment and pay the $55. for the service. About 2 hours later, I get a call from "A Quality Grooming" employee confirming my appointment. I confirmed & then I said, " I just want to mention that when I was talking to the owner earlier she mentioned that the discount in GrapeVine was only available on 2nd bookings when it clearly promotes that it is for "New Clients Only". "I am not worried about the $10. and I am not asking you to offer me a discount, but... I wanted you to know that the coupon also expires on August 15, 2017 and I don't think most people will groom their pups in less than 30 days." I also told her that I had been in the hospitality & customer service industry for over 20 years and that was the only reason I was pointing this out. Two minutes later my phone rang and it was the owner. She was ANGRY and very Rude. She started the conversation off explaining to me that the discount would not be offered because ~ "people just use it and then do not come back". Eventually she told me that she DID NOT WANT MY BUSINESS... I did not interrupt her and listened for at least 90 seconds... She then said ~ "Are you still there?" I responded ~ "I am just listening........" I then told her that the discount was not important to me. I explained that what was important to me was that my PuP was in good hands. Let's just say this lady has anger issues. At this point I was certain that she would never lay a hand on my pup and I would take my business elsewhere:) Customer Loyalty is Earned! Let's just say that if you do good work your clients will rebook because of your work... not because of a discount. The irony of it all is I didn't even want a discount. Let's just say a business owner should NEVER HANG UP ON A CLIENT. I went on Google and booked another appointment with a very pleasant & accommodating representative for $20. more than I would have paid at "A Quality Grooming"... I am happy to pay for QUALITY & RESPECT. No Discount Required:) Lastly, I was calm at all times during our conversations:) R.E.S.P.E.C.T.fully, jamie read more

Shanel did a wonderful job on my three babies! The shop is clean and the atmosphere is friendly. You can tell they love their customers. Now that I found this shop I won't go anywhere else. They are wonderful! read more

love love love going here, it just makes me feel at ease when i leave my babies here, angie does an awesome job grooming my two mini schnauzers, book ahead of time! as angie does get busy with all her clients, but she is the best in the area and does quality grooming with quality service! read more

A Quality Grooming - here are two little babies - Pet Groomers Near Me - Vallejo, California

If you want a groomer who is passionate about what she does and has a genuine love and respect for animals, this is the place to go. Angie took the time to listen to my concerns and address them accordingly. I felt completely comfortable leaving my pet in her care. When I picked my little girl up she looked (and smelled) amazing! I am so glad that I came here and will definitely return. A great local talent. read more

Angie is fabulous! She made my Jackson look like a little man! She was so good with Jackson (who is a 12 year old black/grey mini-poodle) and at a very reasonable price -- could not ask for a better, more loving groomer for Jackson! See you soon, Angie! read more

I lost touch of Anjie but found her today and boy am I excited. Like I posted 6 years ago she is still the best.

Wonderful groomer, she truly loves what she does, which makes me feel so comfortable leaving my fur babies in her care!! She has gotten much better about calling back, the last two times I have called, she returned my call within 24 hours! read more

I love this place. I took my dog in before Christmas and was able to get him washed, brushed, nails clipped, ears and teeth cleaned for a great place. The owner is friendly and very sweet to my dog. When I picked him up he looked great and smelled good. She was able to clean his ear that I have been having a problem with and its still clean! I will keep returning! read more

My dog had a GREAT experience yesterday I have a 95 lb pittbull that is about 4years old, she got a bath and her teeth cleaned very well groomed I would say I've never seen my dog happy while in a grooming shop,they where very good with her she didt freak out once while I was there and I WILL BE COMING BACK AND I HIGHLY RECOMMEND ANGIE TO GROOM YOUR DOG !!! read more

I brought Echo, our standard poodle and Toy, our Chinese Crested Puff here and they got excellent haircuts! It was difficult finding an experienced groomer who is experienced to cut on the reverse which is how I wanted our Puff cut. Chanel did a fabulous cut on our Puff and on our standard poodle! I have been recommending them to other std poodle people and others since bringing my dogs here! Highly recommend, they're knowledgeable about dog breeds and know what they are doing to give your dog an excellent haircut! read more

Great price, great service all around. My dog and I felt comfortable and well taken care of. Angie, the owner and groomer, was hands-on and great with my anxiety-ridden, jumpy dog. She spent over 4 hours making sure his first hair cut was a relaxing experience for us both, and boy did my pup come out looking good! Angie's experience and love of animals was obvious and much appreciated. read more

Angie is awesome at what she does. My dog came out looking amazing. I cant recommend her enough, she is very thorough, and kind. This was my first visit and I will be coming back again for all of my future needs! You cant go wrong, absolutely the best! read more

I took my Shih tzu for grooming for the first time....turned out really well. They are very pleasant and accommodating. Thank you for a great cut. Jasper just loves it!! read more

I wish they groomed cats who are "newbies" to being groomed, they're down the street from my house. Angie replied and said to give her a call. I thought that was very cool of her so I'm editing my review read more

I've taken my four legged furry baby to Quality grooming a few times now and I must say I'm pleased with the amount of service he receives each and every time he's been there, the staff is awesome and the owner is a master in her craft and it shows. I will admit making an appointment was slightly more difficult than what I'm normally use to due to there hours of business and my work schedule, but being new to the city and after the horrible experience I had using petco's dog grooming salon in Vallejo, I figured it couldn't be that bad after all so I was patient and it payed off. My baby has a reoccurring first Saturday of the month appointment where he's pampered like the spoiled furry ball he is.. My wife and I are extremely satisfied, Louie is happy and we love the attention he gets after a visit to Quality.. read more