A-freakin-mazing! They've cleaned two different houses with two different animals that couldn't control themselves in the house. They made my dining room chairs (that had many a childs messy handprint) new again! A week before they cleaned my carpets I had them clean my windows (Yes! They do that too!) and my only complaints is that they were so clean I almost walked through my sliding glass door, ;-) LOL okay seriously, they did a great job. They've never let me down. read more

This was perfect service. From the quick reply and quote, to the pricing. No one tried to up sell, no one changed the quote when they saw the house. Then they were early and NOT LATE, I love that. Every time I have people whether it's delivery or cable installers show up an hour later and screw up your whole day. They were early. And then the cleaning was perfect. My carpets have never been this clean. I'm going to recommend these guys to everyone. read more

This is a restaurant carpet and it hasn't been clean for 5months!!! Look the difference your self, a quality is awesome at what they do! Always!!! Thank you James read more

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I was out of country when the tenants in my rental property told me of a water leak. A plumber reported a long term leak caused water damage and recommended A Quality Carpet for the clean up. With very limited communication options other than email they managed to keep me informed. They went out of their way, understanding my predicament, in getting the mess cleaned up, drywall subcontractor in place, floor replaced, and kitchen rebuilt so the tenants could get back in the home. Over 75 emails were sent back and forth between us, many containing pictures of the damage and repairs. I really couldn't have asked for more. Thanks so much. read more

When my kids dumped an entire fish tank on the floor, I was worried that there would be no way to get the smell out. I immediately called Bri and she had James out there right away. Not only did he clean the room and remove the terrible scent, he even took care to clean other areas that he noticed were dirty in other rooms. Not only did James clean my carpets, he also cleaned my ductwork and dryer vent. I have been completely pleased with their service each and every time! read more

I called A Quality on my daughter's recommendation. We had a nervous dog episode at our house and A Quality went above and beyond trying to fit me into their schedule. They came early and did a great job. My carpets were only six months old so they made sure they put the StainMaster on them and included it in the minimum charge. I will call them again when I need my carpets cleaned. I've done the Groupon thing with other companies and they always end up adding fees once they're in the door. That was not the case here. And then they send a follow-up thank you card. Love it! read more

These guys are FANTASTIC! I have known the family for years, and would not give my business to anyone else. Between their attention to detail, and the emphasis they place on Customer Satisfaction, they have earned my business for life. read more

Horrible company. They actually offer to lower the bill if you post a good review! Even though they are extremely unprofessional, disrespectful, and do mediocre work at best. I give everyone more than one chance, I gave these guys 3. One of their employees, I think the name was Dustin, took over $10 in change from me during the clean. I got it on camera. DON'T CALL THEM, try real deal. read more

They are phenomenal. Our carpets are no stranger to all sorts is pet and toddler related mishaps. We've hired them twice to come clean our entire house and every time we've been extremely satisfied :)! read more

We had A Quality at our home (off Mt. Rose Hwy.) to clean all our carpets and a few big throw rugs. They were professional, polite, and did an excellent job! They also pre-treated areas to get out stubborn new puppy stains and it worked like a charm. We can't say enough about their customer service - and in particular the courtesy and follow-up that owners Bri and James provide! Next up our granite counters and tile! read more

So glad we found these guys. Justin and Jason showed up and did an excellent job cleaning our carpets and area rugs. We thought the carpet in one room that had been soiled by the dogs would need to be replaced, but not so! It looks brand new! I would recommend this business to anyone needing a REALLY good job done in their home or business. We'll definitely be calling them again. read more

I had my carpets cleaned July 10th. The technicians were friendly and professional. When they finished and the carpet was wet it looked good, but these many days later it looks like they hadn't done anything at all. I'm completely disappointed. I wouldn't recommend this service company. read more

I already previously wrote a review from the work they did at my house a couple of years ago, but once again, I am going to sing their praises. After my tenants vacated my house (down in Gardnerville), I thought I would save money and use a carpet cleaner closer to me (AQCC is in Reno), and called Evergreen. Evergreen cleaned the carpet, and then all this brown stuff came up. Also, they didn't treat the stains and those returned too. As for the browned/dirty carpet (my carpets are ivory) in the traffic zones, they told me my carpet was damaged and they couldn't do anything about it. I called Bri at AQCC and asked if they could come out and see if they could fix any of these things. They let me know when they were on their way and I met them at the house. They cleaned all of the carpet, fixed the stains and even cleaned the "traffic zones." They were able to fix/clean what Evergreen told me couldn't be fixed/cleaned and saved my carpet. A Quality's knows what they are doing, and they care. They are worth every penny and I would have saved myself a lot of money if I had just called them first. I love these guys. read more