1. A Proper Edge

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Pittsford, NY

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A Proper Edge

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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10 years ago

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Ask the Community - A Proper Edge

Do you service Swiss army knives? Mine needs cleaning, oiling and sharpening. I am Rick Bailer here in Pittsford

Hello Rick, sure, I can clean up your knives and put new edges on. I am not available until the week of April 7th. Let me know if that would work for you. You can text me at 585-259-1198. Thanks for contacting me.

Do you have pick and delivery service?

Hello. Yes I do.

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Brighton Mower Service

Brighton Mower Service

(14 reviews)

$$

Being told last minute my machine wouldn't be delivered on a Friday sure and Inconvenience. Getting…read morecalled on Monday to ask if my mower was delivered because they don't know where it is or if it was dropped off at the wrong location even more concerning but shit happens. Calling to explain that my hydraulic reservoirs are bone dry and that is not manufacturer spec and being told that it is , completely unacceptable. Then proposing I go to them after paying for pick up and delivery or wait until Friday ? After I'm going on 2 weeks without my mower ? Own your mistake atleast this is not an adequate hydraulic servicing and you should be going back through this machine to make sure stuff is right. Several things documented were never done evidence by the parking brake still not being adjusted being billed for one fuel filter that is off brand and having an on brand filter on the machine ? Sloppy. I hope to hear from Brighton mower leadership. Attached are the staff reported specs for hydraulic fluid so watch out that matches no manual I have seen, I attached those for simple visual evidence. Update: Some technician came to my house identified it was not properly filled before I could ascertain what oil was being added one side had been added without of specification oil. This lead to another call with a rude customer service agent indicating that there product his fine however my warranty clearly dictates what products are used. To correct this all of the hydro oil must be redrained. This has been just about 3 weeks without a lawn mower. Stay away if you have a warranty or want anything done to manufacture specification. It was made clear those specs are optional to Brighton Mower.

Had Brighton mower pickup my snow blower for a repair... I had to call a week later because I had…read morenot heard back. They responded that the engine was gone and there was nothing they could do... $75 delivery fee. I watched some you tube videos on tecumseh motors, took apart the electric starter... the gear Tarth on the starter were gone. Replaced the gear easily. Fly wheel was fine. Replaced the spark plug. Works fine. Brighton mower is the most unethical business for small engine repair. DO NOT TAKE your mowers or snow blowers there for service. It is the worse!

A Proper Edge - knifesharpening - Updated October 2026

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