Brian and staff took care of my car with honest communication and kindness. They also did not…read morecharge me an arm and a leg for basic services like some other auto shops unfortunately do. Greatly appreciated!

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I've been coming to Christian Brothers Automotive since moving to the East coast in 2022. This is…read morethe best repair shop our family has ever been to. We completely trust Kirk and the team to be honest with us.

I have brought my 2013 Camry to Christian Brothers Automotive since I bought it. They fix every…read moreissue to my complete satisfaction, and alert me to anything they see that will need attention later. I had an issue last week where the car stopped after displaying the Electronic Power Steering System. I got home and called CBA. After reviewing the symptoms, they found that it was a loose wiring component that had come loose. Some other places would have pushed to replace the EPS module or motor. I trust CBA completely. I have been in this area for over 40 years, and have never found a place so honest, working with both integrity and professional ability.

I have Audi TT 2009 need a service due. The owner I think his name is Brent . He's professional,…read morefriendly , honest and down to earth kinda a guy. I explained to him regarding my car he says come by tomo morning . Will take a look first thing in the morning . Everything is fine but need oil changed. Have a appt with him next week . He's very busy mechanic . I'm glad I found a honest mechanic . Thanks again .

I honestly don't know what anyone is doing going to anyone else if you have a Volkswagen or a Audi…read more He's the most honest mechanic I've ever dealt with. He's never hit me with weird fees and is always upfront with what he thinks the project is going to be. He also does a really good job in explaining what's actually going on with your car. He's also upfront with whether there's a clear repair or if there's trouble shooting. The only issue with going to Brent is that he's super busy and you're not going to get the same turn around that you would in a commercial shop; but I just see that as the trade off for honest service and reasonable pricing. The transparency is so nice. I've been going to him for years. He's the only person I trust with my pink bug and he needs more press.

While Firestone wasn't able to repair my tire that had a screw in it due to the placement of the…read morescrew, I'd still recommend them. John, at the front desk was super helpful and even stayed calm, cool, & collected when some other customers weren't being so nice. Despite the large crowd that continued to visit this place, they kept the cars moving & customers were in & out. Customer service is great & I'll keep this place in mind should I ever need future service!

Worst experience I've had with an auto shop…read more I would strongly caution anyone considering Firestone Complete Auto Care. I brought my vehicle in for service, and what should have been a straightforward repair turned into a series of broken promises and wasted time. I was repeatedly told different times to pick up my vehicle, only for each "ready for pickup" time to pass with no call, no explanation, and no vehicle ready. Because of these constant delays and false assurances, I ended up missing a day and a half of work, costing me both time and income. Communication was poor throughout the entire process, and each time I tried to get an honest update, I was met with conflicting information from different employees. I expect transparency and accountability when trusting a business with my vehicle and my time, and Firestone failed on both fronts. I would recommend looking elsewhere if you value your schedule, your livelihood, and your peace of mind.

Small family business with top quality customer service. My 2007 Honda Pilot's A/C was blowing…read morewarm air. A friend who has several of his vehicles serviced by Pure Automotive highly recommended them. Pure Automotive specializes on servicing Hondas. My state inspection was due so I added that to my request. The owner, Jim called me with the results and what a great feeling when a business gives you straight answers to your questions on the options you have. Repairs were done and I haven't had any more problems. Happily joining the club of PURE recommendations (Pun intended)!

Love this shop! They are honest and relatable. Fair pricing. I recommend everyone to this place.read more

So this is my second time coming to The Car Shop. Every time…read moreI come here I leave completely satisfied with the care I have been given. I (luckily) had a warranty coming and these guys were so professional the first time I went and they made sure not to beat up too bad with the price. When my car ended up getting some scoobys and I needed them to replace the engine bad. $7800 to $1608. I couldn't ask for a better job from them and the car drives smooth. Shoot smoother than when I got it it feels like lol. Nonetheless. You someone to take good care of your car? Come here. I drive from near Norfolk the 25ish minutes just so I can come here because of how welcoming, honest, professional, clean, and prompt these guys are. But hey. If you don't believe me? Go to em!! I literally have talked to them for a daggon near a week and a half and they have always kept me in the loop and giving good service while providing no shortcuts.

We needed brakes for our second car and The Car Shoppe of VB was incredible. I know next to nothing…read moreabout cars and they explained everything, were up front about the cost, and let us know any potential extra costs involved. We were impressed with their honesty and they had the repair done the same day. Honesty is important to me so they've got a new loyal customer.

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

I've had nothing but positive experiences here. They're honest, straightforward, and never make me…read morefeel like they're trying to upsell or rip me off.

Please find Last week, my client brought her husband's Lexus 350 to the establishment for an oil…read morechange. After the car was kept for two days, the technician responsible for the oil change neglected to tighten the washer and oil plug. Consequently, my client returned with a significant oil leak, which could have potentially caused severe engine damage. To exacerbate the situation, when my client informed management of the incident, the technician responded with a dismissive remark, suggesting that such occurrences are commonplace. This unprofessional behavior and lack of concern for customer service are unacceptable. I strongly advise you to seek alternative vehicle servicing providers to avoid similar situations. somewhere else to get your vehicle serviced so you can avoid this happening to you