Friendly service with great communication. Job was explained thoroughly and completed perfectly…read more Will come back for sure!

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

I had diagnostics done on my vehicle 4 years ago. Ac compressor failing…read more With that information, I called Christian brothers automotive, requested a temporary ac recharge and said I do not want a compressor replacement, the desk representative asked me to come in, said he could get the recharge done and additionally give me a quote for my own knowledge since it's been 4 years. I get there, price is still $1400 for a compressor, $2500 for complete replacement as expected. I decline the work and ask to continue with the recharge, he then tells me No, and the reasoning behind is it falls under a OSHA violation. You need to tell me this information before I waste time coming to your shop hoping I'll purchase a $1500-2500 repair instead of wasting my time. I understand business but that is wrong.

I have Audi TT 2009 need a service due. The owner I think his name is Brent . He's professional,…read morefriendly , honest and down to earth kinda a guy. I explained to him regarding my car he says come by tomo morning . Will take a look first thing in the morning . Everything is fine but need oil changed. Have a appt with him next week . He's very busy mechanic . I'm glad I found a honest mechanic . Thanks again .

I honestly don't know what anyone is doing going to anyone else if you have a Volkswagen or a Audi…read more He's the most honest mechanic I've ever dealt with. He's never hit me with weird fees and is always upfront with what he thinks the project is going to be. He also does a really good job in explaining what's actually going on with your car. He's also upfront with whether there's a clear repair or if there's trouble shooting. The only issue with going to Brent is that he's super busy and you're not going to get the same turn around that you would in a commercial shop; but I just see that as the trade off for honest service and reasonable pricing. The transparency is so nice. I've been going to him for years. He's the only person I trust with my pink bug and he needs more press.

While Firestone wasn't able to repair my tire that had a screw in it due to the placement of the…read morescrew, I'd still recommend them. John, at the front desk was super helpful and even stayed calm, cool, & collected when some other customers weren't being so nice. Despite the large crowd that continued to visit this place, they kept the cars moving & customers were in & out. Customer service is great & I'll keep this place in mind should I ever need future service!

Worst experience I've had with an auto shop…read more I would strongly caution anyone considering Firestone Complete Auto Care. I brought my vehicle in for service, and what should have been a straightforward repair turned into a series of broken promises and wasted time. I was repeatedly told different times to pick up my vehicle, only for each "ready for pickup" time to pass with no call, no explanation, and no vehicle ready. Because of these constant delays and false assurances, I ended up missing a day and a half of work, costing me both time and income. Communication was poor throughout the entire process, and each time I tried to get an honest update, I was met with conflicting information from different employees. I expect transparency and accountability when trusting a business with my vehicle and my time, and Firestone failed on both fronts. I would recommend looking elsewhere if you value your schedule, your livelihood, and your peace of mind.

Small family business with top quality customer service. My 2007 Honda Pilot's A/C was blowing…read morewarm air. A friend who has several of his vehicles serviced by Pure Automotive highly recommended them. Pure Automotive specializes on servicing Hondas. My state inspection was due so I added that to my request. The owner, Jim called me with the results and what a great feeling when a business gives you straight answers to your questions on the options you have. Repairs were done and I haven't had any more problems. Happily joining the club of PURE recommendations (Pun intended)!

Love this shop! They are honest and relatable. Fair pricing. I recommend everyone to this place.read more

So this is my second time coming to The Car Shop. Every time…read moreI come here I leave completely satisfied with the care I have been given. I (luckily) had a warranty coming and these guys were so professional the first time I went and they made sure not to beat up too bad with the price. When my car ended up getting some scoobys and I needed them to replace the engine bad. $7800 to $1608. I couldn't ask for a better job from them and the car drives smooth. Shoot smoother than when I got it it feels like lol. Nonetheless. You someone to take good care of your car? Come here. I drive from near Norfolk the 25ish minutes just so I can come here because of how welcoming, honest, professional, clean, and prompt these guys are. But hey. If you don't believe me? Go to em!! I literally have talked to them for a daggon near a week and a half and they have always kept me in the loop and giving good service while providing no shortcuts.

We needed brakes for our second car and The Car Shoppe of VB was incredible. I know next to nothing…read moreabout cars and they explained everything, were up front about the cost, and let us know any potential extra costs involved. We were impressed with their honesty and they had the repair done the same day. Honesty is important to me so they've got a new loyal customer.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

I had a great experience here. On the way to work I noticed my battery light came on and began to…read moreloose air conditioning. I live nearby and knew this place was close, so I pulled in to see what I could figure out knowing if it was something serious at least it was in a repair shop parking lot. I realized when I popped the hood that my serpentine belt was completely gone. The place opened early around 7 and was out the door with my car repaired by 8:30. They were affordable and polite. I will recommend this place to anyone looking for auto work done.

*A PLACE YOU CAN TRUST!*…read more Went to a different place before Beach Auto for an inspection. That other place failed my car for a bunch of bogus reasons amounting to over 8k in labor and parts. Once i received the list of failures i fixed what i could myself and took my car here. The other place said i needed brakes and tires and i knew i didn't. The the professionals over at Beach Auto fixed what was ACTUALLY needed and got me inspected. Their dedication to their customers and honesty will make me a forever customer for all my vehicular needs. Trust me and my experience, dont go elsewhere! Thank you Beach Auto!