We ordered a washer, dryer, and refrigerator from Aldridge Allhome. The washer and dryer were…read moreinstalled before we moved into our new home but were not the pair that we ordered. We finally resolved ourselves to the pair received and eventually received a refund. One year later I am finding that my new house is always filled with dust. Why? Well, today I discovered that the 4" round dryer hose is not fully attached to an oval-shaped vent. Aldridge jimmy-rigged the hose to stay semi attached, allowing dryer dust and air to escape into the laundry room and eventually throughout the house. I went to Home Depot and found the oval to round attachment. No more floating dust particles escaping from the dryer hose. Alldridge Allhome needs to provide better service.

I had a Maytag dryer that suddenly stopped working/turning on. I went to the Maytag/whirlpool…read morewebsite and filled out the online form with model and serial numbers to set up factory authorized service. The service provider in my area was listed as Aldridge. The prospective service date from the website was 1/2/23. I tried following up with Aldridge but the phone was never answered and no one ever called me back. I got one email from them that said "We will be in touch soon." Not confirming the 1/2/23 appointment or giving any further indication of when the actual service would be performed. Their answering system has a days old message about week before Christmas 12/19/22 closure. NO CUSTOMER SERVICE at this place. In the meantime I fixed the dryer myself with a $3 fuse after watching a YouTube video and cleaning my dryer vent.

Didn't end up using them, their quote just for a diagnosis was $125.00…read moreThey might be a reputable appliance repair company, but I did get a referral for another company and was just calling and researching quotes

dryer was tripping cb. we were told a thermister was bad, cost 331 but would be recoverable if not…read moreproblem. did not correct cb tripping and could not be removed for credit as it was scratched. we cut our loses and ordered a new washer

Terrible communication, I bought a refrigerator the cancelled my order but didn't refund my card…read moreyet. said they would send email of cancellation confirmation. WOULD NOT RECOMMEND.

Do not use this Company! Bought a fridge and water leaks from underneath. Contacted them and the…read moreMOD yelled at my fiance and said too bad you didn't purchase protection. So now we are out $900 for a fridge that does not work right. Will NOT EVER use again and one million percent recommend that others do not as well!!!

Got furniture here and was great at first. We got a bedbug outbreak and they were kind to replace…read moremy bed. We called again because 5 months later it happened again in the same furniture and same spot and at this point we had already moved. I tried to tell them what was going on so maybe they can check their wear house so no one else might have this problem. The issue I had was customer service. The manager did not want to hear what I had to say and kept cutting me off when I would talk. Also seemed when you would call for anything they would never call you back unless it was to hound you for your money after you explain when you are getting paid you will pay them. My advise is I would shop around more before choosing and furniture store.

Let me say Johnthan was very rude my payment was due today but don't get paid until tomorrow and…read moreask could we bring payment Monday and he became very rude they don't have a payment plan which one wasn't needed they are very rude and wouldn't do business with them we didn't even get a payment date option when we signed up

Needed a new phone charger and stopped by Best Buy. I was immediately helped by Manager Bryan. He…read morehelped me pick out the charger thank goodness. They have plenty of cell phone accessories, and I was in a hurry. I was in and out within 10 minutes. Thank you Bryan for assisting me. #ShermanTexas #GraysonCounty

Carlos was completely unprofessional. When my husband asked to see the Pokémon cards, he pointed at…read morea tote on the floor behind the counter like we're supposed to magically see inside it. When we asked to actually look at them, he acted annoyed, like doing the bare minimum of his job was too much. The attitude was rude, dismissive, and honestly embarrassing for your business. If he's that bothered by customers, he shouldn't be working in customer service at all.

Called to look at my French door refrigerator that wasn't holding cold enough temperatures…read more Christian was extremely knowledgeable and shared much information about refrigerators and defrost cycles; he did diagnostics and determined that it just needed a "reset" at this time. Service call was reasonable and well worth the education on refrigeration that he provided. Highly recommend!

They came out same day and got my dryer fixed!! Really same day service?! Don't hesitate to call…read morethis company if you need an appliance fixed. They obviously know what they are doing and the fees were straightforward and reasonable. Thanks again Chris!! We will try to train the kids to clean the lint filter more often!

Young guy named Joseph helped us and loaded some concrete bags. He was soo nice. We had to make a…read moresecond trip for more around 7:30pm . After asking 4 people for help and seeing at least ten employees ignore us for about 30!minutes, I finally found him again and he helped us out. He was so nice and we really appreciate him! Great employee and so much appreciated!

Every time I come here it gets worse and worse. I wish it was like the Home Depot back where we…read moreused to live. Customer service is horrible. I buy garden items between 7-8 every single time I come here. They never have the garden doors open. I waited today for 30 minutes. And literally was told the manager doesn't open it until 8. But you've been open for 2 hours!!! And your employee just sits in a booth! Anyways you can see by my time stamp, when she said, the manager doesn't open the door until 8, it's obviously 8:35. Heading to Lowe's.

Not professional, wouldn't schedule us and claimed to have worked for me before which was untrue.read more

I talked to mr allen about repairing my gas range. He was very helpful and gave me advice to…read morereplace it after some discussion. He was kind, patient and honest. I will keep his number for future reference on my appliance repairs. I have an idea that he will take care to help anyone that calls him. People like mr. allen are great to have in any community bob t march 2019