NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

Neil just made everything easy. Easy to book, he confirmed everything clearly, he was friendly and…read moreperfectly on time. I was traveling with a baby for the first time and he had a car seat in the car for me, and again it was all easy. Happy to recommend him and to use him in the future!

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

We booked Echo for our wedding day. They were wonderful, on-time, happy to do multiple stops, etc…read more We liked our driver Dee who had a sunny disposition.

I booked this company for a 3:45am pickup to O'hare Airport which is incredible early! And they…read morewere early!!! I can't recommend them enough!!! They provided the drivers bake and phone which was great because he was at the wrong hotel (just next door). I would use them again no questions asked! Yes, it's more expensive than Uber but it's clean and safe and reliable so it's well worth it especially as a woman traveling solo at that hour! My peace of mind was well worth the cost! Very professional!

This company charged my daughter last night $409.00 to drive her 3 miles from Logan Airport to…read moreMarriott Long Wharf... really, $409.00

We have used Black Car several times now and appreciate the prompt, professional service. We have…read moremade them our go to for airport transportation.

Outstanding service! I accidentally booked my pickup for 11:00 PM instead of 11:00 AM and didn't…read morerealize it until an hour before landing. I messaged Dan from the flight, and he managed to have a car waiting for us as soon as we stepped out--zero wait time. Huge thanks to Dan and the team for saving the day!"

Everything was great. Timely staff picked me up and dropped me off in a recent-model Lincoln…read moreNavigator. Staff were friendly and attentive while driving. Prices were reasonable, will use again.

Great car service. Very professional and reasonable pricing. For an extra nominal fee they will…read moremeet you at baggage claim and assist with your luggage.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

I do not recommend this company. We booked 3 shuttle services well before our event to ensure…read moreappropriate service. Unfortunately, we experienced multiple issues during our scheduled shuttle service. Shuttle 1: The driver displayed an unprofessional attitude upon arrival and initially, refused to pull up to the designated pickup location, instead insisting that our attendees walk across a busy street to board. After much persuasion, we were able to get her to park in the designated staging area that we had blocked off. Shuttle 2: The driver also failed to arrive on time and at the designated pickup location, requiring attendees to walk approximately two blocks to meet the vehicle. Shuttle 3: The shuttle arrived approximately 40 minutes late, causing our group to miss its scheduled departure for a time-sensitive tour. To keep our program on schedule, we had no choice but to arrange and pay for Uber transportation for approximately 30 attendees. We contracted and paid for professional transportation services for our client, and instead experienced operational issues with all three vehicles. Beyond the additional transportation costs we incurred, these service failures created unnecessary stress for our team, disrupted the attendee experience, and reflected poorly on our organization in front of our client. Despite our attempts to contact the company's management team to resolve this matter, we have been repeatedly ignored.

#donotrecommend #nocarsavailable…read more#concerttonight #nohelpfindingacar #milliondollars #exhausted

Our driver made the experience great! Extremely professional-friendly-excellent driving skills. I…read morewould recommend this company based on that alone. My girlfriend and I were celebrating graduation, and our reservation was for a 2-hour bar-hop in the city. We were escorted in an immaculate Mercedes sedan. The initial quote versus final bill was confusing. However, they refunded me the difference and honored my initial quote. I know to ask for that clarification in the future. I recommend checking out Sophie Limo if you're in need of professional transportation. Corporate or personal. Their rates appear to be comparable to the market for similar companies.

I highly recommend this transportation company! They took us to Great America for my daughter's…read more16th birthday, and it was a wonderful experience. The vehicle was incredibly comfortable, clean and the driver was professional. Our group had a great time from start to finish. Thank you for making my daughter's birthday so special!

Excellent service, very punctual, very respectful. Highly recommend thank you for everything on my…read morespecial day

We've been a regular customer. We've called them for both work and family trips. Andrei has been…read moreour driver a lot of the times. He is always on time, they always help out with our luggages and very accommodating especially when my daughter was younger they would provide a car seat for her. They also always have bottles of water in the limo which comes in handy during the summer.

Flying into ORD for the first time in 40 years, I wanted to avoid picking up a rental there and…read morejust wanted to get us to our hotel. Home James was first to respond to my request for a quote when I researched car services, and provided detailed and competitive info. I'm glad I chose Home James! Our flight was delayed out of LAX, but they kept in contact throughout. The driver met us with a smile in baggage claim and the vehicle was spotless. Great service and nice people - can't ask for more!