We had three sets of blinds needing repair. As senior citizens, we were hoping for a 'house call'…read more Another merchant never returned our call for the small job and on-site work. Guess we were 'small potatoes'. Thankfully, Window Trends responded quickly and were more than willing to tackle our repairs. Lisa, was terrific! She followed through with my request and kept in contact to verify the service. Joe and Tom arrived at the exact appointment time. They worked carefully and methodically. One of the blinds was more challenging but that didn't stop them from making sure the work was completed. They were a pleasure. Both were courteous and professional. As far as cost, it was exactly as stated at the outset. There was no price gouging. I highly recommend this merchant. From beginning to end you know they take pride in their business and appreciate the needs of the customer!

I have been trying to get them to repair a $2500 shade they created and installed for 3 months…read more They are very slow to respond to my repeated requests - slow to come by to inspect it, slow to come back and remove it to send it back to their "workroom", and slow to return any of my phone calls. It has been an exasperating experience which left me no alternative but to publish this review.

Good selection of flooring in the showroom. The installation was quick and it looks great!read more

There is a series of negative reviews below which really surprise me. I've only had great…read moreexperiences with this business. I think I know what the problem is which I will state later in this review. ABSOLUTELY BEST PRICES They absolutely have the best prices in northern New Jersey. How do I know? Well, it's sort of my job to know. I've literally gone to every single flooring/tiling store and Speedwell has beaten them all, sometimes by a very significant margin. If you don't believe me, call any store and get a quote on a piece of flooring. A lot of them will say they don't quote over the phone. (That's double-speak for we want you to come down and then hopefully, when you hear the price, you'll be too lazy to go back to the cheaper place and you'll just order then and there. What's crazy is that this actually works. Ask car dealers.) Think about this observation I made about them. Their normal prices are better than the sale prices of other places. It makes my job easier since I don't have to always comparison shop because I know I'm going to get the best price. I still do time to time to make sure but it's always cheaper. WHAT MIGHT BE WRONG I think the reason for the negative reviews is that this business does a lot of business with commercial buyers who buy in bulk. (Thus, the cheap prices.) They don't do as much business with residential customers so they don't have their own in-house installation crew. They sub-contract the work and that is the problem. They try to find good people but quality control is pretty tough when you are subcontracting the work out. This is probably the reason why there are so many complaints about the workmanship. Speedwell isn't overseeing the work so they can't control the results. Speedwell probably just offers installation as more of a "favor" to residential customers. (I'm not sure of this but I'm just speculating.) If I were them, I would just sell floor products rather than include installation. It's the better business model. But, what do I know, right? SELECTION AND TECHNICAL KNOWLEDGE The ladies in the store are absolutely the nicest people you'll meet. They let me take their only sample piece over the weekend so I could bring them to job sites. My designer could now see if the sample piece's color truly matches the room's surrounding fixtures. That's really great customer service. Their store has a real wide range of products to choose from and the ladies' technical knowledge is solid. What's more important is taste and they've made some great suggestions in the past. BUY THE MATERIALS HERE. FIND YOUR OWN CONTRACTOR TO INSTALL. This is how you save a few hundred/thousand bucks. The contractor is not going to go looking for the best price like you will. But, they do get a slightly discounted contractor's price sometimes so when you go shopping around, just say that you're a designer and you want the contractor's price. Not so hard, is it? I'm a property manager so I have previously used contractors lined up to install the product. I suggest you guys to look for contractors that will just do the install. To find good contractors, ask to take a look at work projects that they have done a year or two ago. (Newly installed product will almost always look good; the bad quality reveals itself over time. Look really close and be anal.) If you still want to use Speedwell's subcontractors, ask them to only suggest contractors that they absolutely know to be awesome. I'm sure they will tell you the truth. They really are nice people.

After calling several vendors to look into Hunter Douglas shutters, we decided to give a local…read morevendor a call. Definitely received the best customer service compared to the others as well as competitive pricing. Dana came out and provided us with options and advice based on our feedback and needs. We had an idea of what we wanted but at the same time we were also looking for advice on what would look good. He provided an honest assessment and the results were great. Other vendors we spoke to seemed to be more concerned with selling us the product instead of listening and evaluating our needs. The project spanned a couple of months due to timing and the holidays, but once the product arrived they were installed timely and professionally. Installation was done professionally and the quality / ownership of the work exceeded our expectations. Dana was very accommodating and made sure that we were 100% satisfied with the window treatments and installation. Attention to detail was impeccable and it was immediately pointed out if there was a possible issue. Some businesses can say this, but Dana can back it up when it comes to making sure that customers are 100% happy. I would definitely recommend giving Dana a call if you are looking for Hunter Douglas window treatments for your home. We ended up ordering Hunter Douglas shutters, power roller shades, and up/down roman shades. We'll be contacting Breslow for any future needs if it comes up as they are reliable and can provide excellent customer service with great follow through.

Florida Residents Please Read: I could not be more disappointed in the process from Breslow. A few…read moreweeks ago, I asked for a quote on a patio, kitchen, fireplace and pergola. The sales associate (will not mention a name) seemed great. Promised to send along a quote in 48 hours. Made me take pictures of my space, send specs, measure, etc. Two days went by and nothing. Week went by and nothing. Reached out two times. Nothing. Finally, heard from her on text saying that there was a family emergency and that the quote would be there at the end of the day. Three days later nothing. So, I sent one last text saying I would like the quote for a comparison with another company. A quote was sent. Looked like a copy and paste out of google images. The specs were not included, not the right size, and it was supposed to be two quotes with all the items requested. NOTHING. I called to ask why the quote was not correct. She didn't even know who I was and said she didn't get a chance to take the information I sent into account. She also mentioned that Breslow has been trying to get into the market in Florida for a month now. Her manager did call me afterwards and let me know that she dropped the ball. He did apologize and offered "to do whatever he could for me." When I asked him what that meant he said he didn't know and probably just meant starting from the beginning and taking over the account (couldn't do anything else). He confirmed that Breslow has been trying to get into the Florida market for 2 weeks. I have decided I will not be doing business with Breslow. I would certainly warn Florida residents to strongly consider going with someone who has done work in Florida.

Susannah and the Luxe Light Studio team are professionals to work with. I am an interior decorator…read morewho appreciates working with businesses that respond quickly and are able to find solutions when faced with a client's challenges. I always look forward to working with Luxe Light!

I have received bad customer service at Luxe. I was quoted a price, I ordered the item, gave my…read morecredit card info but did not get any feedback for 3weeks. I emailed , I called, got a run around so i finally cancelled. Very poor business acumen esp from Howard Astin. I don't know how tey can stay in business. Very very disappointed.

Gerry Lyness replaced the roof on our large backyard shed/storage building. He was very pleasant to…read moredeal with, his estimate was fair and reasonable and he stuck to the price when the job was complete. He was prompt, courteous and his work is exceptional. We highly recommend Lyness Roofing.

Great service, high quality work for a real value. I would highly recommend…read more for your roofing needs.

Contrary to what the Bynderian Floors website says, the rug we sent to them for cleaning, does not…read morelook brand new; in fact, they damaged it and refuse to take responsibility. We sent our white wool rug from Crate & Barrel to be cleaned in early August. It was five years-old from a pet-free home with no stains. It just needed a good cleaning from a home with young children. Two weeks later, they called to tell us they did not like how it came out so they would clean it again. Ten days later, they delivered the rug. It now had yellow and brown stains and smelt like it had been burned. We called to complain and they said they would take it back and try again. Three weeks later, they called us again to say they were not sure what happened and they would try to "sour" the rug to get the stains out. A week later, it was delivered back -- and although it looks better than the first time we got it back, it still has yellow spots and the texture of the rug is completely different. When we called to complain the response was - "well, we wash it, we wash it again, and then all bets are off." I asked for the owner to call me back (and emailed him directly) -- When I finally got him on the phone, his answer was "take me to court; how do I know your rug wasn't ruined before?" Given that they've had our rug for nearly two months, I'd say they had plenty of opportunity to tell us if there was anything on the rug they could not clean. This was never the case. Mistakes happen and sometimes things get damaged along the way. The lack of accountability and blaming the customer as if any of this was our fault is insulting. I recommend avoiding Bynderian and trying another company. CUSTOMER BEWARE!

I'm not big on reviews but I have had the nothing but great service and price from these folks. We…read morehave used them about 4 times and just recently had some customer work. Nice people too

Came on time, helped us picked the right shower doors (double hinged) based on functionailty and…read moreconcerns. Very knowledgeable, courteous and profession. Quick and efficiently installation. Would definitely recommend.

I did a bathroom remodel with an open shower. Exceptional Glass was recommended by my contractor…read morefor the customized glass wall. Their website showed beautiful work so I decided to go with it. They were very professional. Setting up appointments for measuring and installation and arriving on time. The glass wall fit perfectly and is really beautiful. It took a few tries for me to learn how to care for it properly (squeegee!) and how to solve an issue that ultimately wasn't an issue at all. Throughout, Exceptional Glass was responsive and willing to help. Whenever I'm in the bathroom, I can't help but admire the glass wall even though I thought the granite countertop would be the focal point. Highly recommend.

They showed up on time and were great to deal with! Price was within budget and did a fantastic…read morejob! Highly recommend Pat and Scott and the team at Selecta Flooring!

Patrick and his crew did a great job on our wood floors! We bought an old Victorian home (built…read morecirca 1895-1905) with original pine wood floors underneath the carpet. My husband and I removed the carpet ourselves and then brought in some flooring professionals to take a look and give us a quote for refinishing the wood underneath. The boards are top nailed and a couple areas had damaged boards needing repair. Other flooring companies we got quotes from told us the job would be extremely difficult and did not inspire confidence. From the start Patrick was very knowledgeable and reassuring that his team would be able to refinish and restore our beautiful floors without a problem! We had all the rooms sanded and stained, minus one room that needed a new floor laid over top due to a 4' x 6' cut out in the middle of the floor - (why! Lol) - but they blended the new oak floor in the one bedroom very nicely with the pine in the rest of the house. I was worried it might look out of place but you hardly notice it! They also replaced our stair treads on the front stairs, and sanded and finished the treads on our back stairs. They did a phenomenal job and I will be calling them for any future flooring needs! 10/10 highly recommend selecta flooring!!!