Do NOT send your family here. If I could give negative stars, I would. They neglect their patients…read more They do not ask who you are when visiting. They just want a room number and they'll let you in. They had ONE nurse assigned to an entire area. She went on lunch when my grandma nearly choked to death and the other staff simply said "I'm not qualified to help with that". She was bed ridden and could not move at all. They refused to clean her when she went to the bathroom and ignored her when she wrote help on paper over and over again. She was old but mentally clear and they constantly assumed she was senile, talking down to her like a child. Another patient down the hall was crying and screaming for help and no one came for almost 30 mins, even after we tried to chase down the nurse. The staff is rude and claims that they can't help with things even though it's literally their job. We ended up having to call an ambulance to take her to the hospital just to get her out of this place. Hospital found out that she got pneumonia from their neglect. She passed away a few days later. I regret sending her here.

Stability for its workers! When you work people 8 days in a row it is too much. The vice…read morepresident needs to not be so full of herself! Showing favoritism is rude and childish

While reviewing Skilled Nursing facilities for my Mother-in-law in the NorCal area, I looked at the…read moreYelp rating for Life Care Reno as a reference and was appalled. My own mother spent the last six years of her life here and I could not think of a finer facility for her to have lived in. The level of care given was outstanding, the food freshly prepared and delicious and the staff rose to "Above and Beyond" level. During the closure of the facility during COVID, the lead nurse on my Moms wing made sure to call myself and my brothers via FaceTime at least weekly so we could visit with my mother. Five Stars re not enough to express our appreciation.

Just got another bill from these scary people. Stayed last Nov. For rehab but only got torture…read more Apparently, they were full on the rehab side so they put me in a room with a woman who plays her TV full volume to make sure she doesn't have room mates. After 5 hours I told them I could not take it anymore. They tried to tell me the lady had rights but I just got ready to go. They said they'd fix it which they could have already done. During my high volume hours I asked for a portable oxy concentrator that reached the bathroom. Was told no, I'd have to go without oxygen. NO. After they argue (which they offer well before help). they finally had Mike fix it. Mike being the one and only sane employee there. Then came dinner and I received slop. I immediately asked for real food. One of the ladies who only argues told me my diet was blended food. I tried to reason, I had not eaten since 7am and it was late. Finally, Mike brought me a delicious plate of fish dinner. Then they tell me they found me a room. I was finally moved out if the asylum into a big private room. The problem there was no one would stay out of my room and I was woken up ALL night long. In the morning the didn't bring all my meds. Of course, when I finally got the nurse to come back, she argued and brought a CNA to argue with her. BTW, I never raised my voice and I don't over explain anything to adults. I told them to look in my property fir the meds or I'd have to call the police. At this point, I was visibly having difficulty breathing. Thet said no. I told them I was forced to call the police and an ambulance because they were putting my life in danger. No sleep, employees who do anything hostile but help (except Mike and one lively lady who came in my room late to help me close the windows. Refusal to administer necessary medication, refusal to return my property without them tagteaming me. Called a cab and left to save my own life. To date, the have billed me 191.plus to be tortured and have my civil rights taken. Please don't bring mom here!!!!!!!​

Sierra Nevada Home Health's entire team is fantastic! Johnathan, Nicole, and their entire staff of…read morephysical and speech therapists really care and sincerely want to see my husband improve. They also help to advocate for him to ensure he is receiving the best care possible. They are all angels.

This is a brand new home health care operated by Johnathan Perryman. My 90 year old fathers recent…read morehospital visit required he have home health care. This new company bought their best to my parents home. Everyone made our family feel important and valued. Especially my father who really needed professional physical therapy and nursing. Their approach was not just physical but they also boosted morale. My father and mother really looked forward to Pam and Johnathan visiting because they gave them so excellent care. Highly recommend.

My Dad had an excision of a very large skin cancer tumor. His Assisted Living caregivers are not…read moreallowed to change wound dressings. The doctor's original wound care orders did not qualify for Medicare coverage. Toby and Brenda from CenterWell went WAY OUT OF THEIR WAY to work with the doctor's office to develop a wound care protocol that met the doctor's needs for post-op care, and meet Medicare coverage needs. For me, this was an example of what we all hope healthcare can be: highly skill professionals who care enough to provide the absolute best care for patients. THANK YOU!!!

I consider myself very lucky…read more This is the only Home Health services allowed by my insurance (save the rant for another forum) so it was with some trepidation that I arranged for their services two years ago after having surgery. So why do I consider myself lucky? So glad you asked! Because I am one very satisfied customer. I had the opportunity to use their services again and I am still very satisfied. It is a bit daunting to have strangers come into your home when you are feeling a bit vulnerable anyway. On both occasions, all the health care providers were friendly, competent and completely professional. I really liked that the same person comes each time and they really take the time to talk and listen and work with their clients. They all treated me like an intelligent, competent adult. Both PT's pushed me to challenge myself to increase my mobility and independence, while honoring my wussyness. Both Nurses provided me with the information I needed to make informed decisions about my health and guided me in what I needed to do help with my healing. The first time I had some questions about the billing I had received from them. The people in the business office answered all my questions completely and helped make clear what was co-pay and what was part of my deductible. I really like that the company has a 24 hour help line if I have any questions or concerns between visits. This was extended to me both times after I had been discharged from direct services. So, while I hope I never have need of their services, if I do, and if I have a choice, I would most definitely use them again.

This is the 2nd time my mom has been in this facility after a 2nd amputation & if she needed to be…read moresent to a skilled nursing/rehab facility again in the future, I'd want her to be sent back here to Wingfield. Is it perfect, no, but if there's any issues that arise, they get addressed. Christy is a God send! She has addressed all of my concerns every step of the way. My mom's laundry was becoming an issue but Christy & CeCe were on top of getting it under control, thankfully! I do recommend labeling your family member's clothing before being laundered. ALL of the therapists are awesome! Andrea, Grace & Carmella are absolutely wonderful! They genuinely care about their patients/residents. Without getting into specifics, Alisia the wound care nurse is friggin' great! Nurses Yessica & Avey (sp?), as well as CNAs CeCe & Sarah are fantastic to my mom! My mom thrives here! She's social again & has the desire to push herself again because of the care she's been getting. That's all that matters to me.

This place is awful, my poor grandfather they will not clean up when asked. They pretend or do not…read moreunderstand,. My dad repeatedly had to ask them. They left the floor dirty . The place is dirty and clearly no one actually cares clearly. Its very sad. If my family wasn't constantly fighting for him he would get zero care. I feel bad for anyone who may not have someone there fighting for them. This place clearly needs to be reported

From the communications to the assigned nurse we had, Eden was a fabulous experience during the…read moremost difficult time. My appreciation runs deep for all the details they took care of. Thank you to Sophie, our nurse contact and all of the staff, you were a blessing to my family.

They took very good care of my mother with dementia and kept me in the loop on all treatments and…read moreconditions at her care facility. The care facility she was in initially took really bad care of her during the lockdowns and Eden were my eyes and ears because Skyline Estates would not allow us to see her inside and we're not honest with us about her care and situation. Eden really helped during the worst of times! I had to ask one of the nurses not be assigned to mom because she really liked the staff at Skyline and would listen to them over me. She was replaced very quickly with a very attentive nurse. Can't say enough.

I would rate as 0 stars if able. My father nearly died…read moreduring his two-week stay. When he was transferred to this facility, no one knew which room he was assigned to-or even that he had been admitted. The next day, he was still wearing the coat and shoes he arrived in. His food trays were left untouched, he was not given water, and days went by without lab work being done. When I asked about missing labs, I was told there weren't any orders no orders (there was) and that I could take him to the hospital myself to have them drawn. Nursing staff could not locate his medications when I asked about them. They were not in any medication cart and were eventually found in a locked drawer, untouched, more than a week after his admission- yet they had been documented as given when he had not received them. These are just some of the many serious issues we experienced in that short time. I submitted a three-page document to the state full of horrendous experiences. Please, if you or your loved one need rehabilitation care, go somewhere else. The staff was negligent, and the facility was filthy. This place is dangerous.

Do NOT send loved ones here if they have any memory issues or cognition issues. Profits over…read morecare. Patient abuse daily and horrible governance. They expect patient to be able to ask for help rather than doing what doctor orders regarding proactively care. Expect suffering and mistreatment of your loved one.

It's says skilled nursing but very limited. I don't want to move my mom but may have too. Otherwise…read morethe place is beautiful.

I tried to contact someone at this place. Left a dozen voicemails, no one has ever called me back…read more Hate to have a loved one there and can't get ahold of anyone.

From the owner: Our skilled nursing communities provide 24/7 licensed nursing care, short-term rehabilitation, and…read morelong-term support for those recovering from surgery, illness, or managing chronic conditions. With registered nurses, therapists, and care teams on-site, we specialize in creating personalized care plans that combine medical expertise with compassionate support. Services include physical, occupational, and speech therapy; wound care; IV therapy; and daily assistance with personal needs. Families trust us to deliver hospital-level clinical care in a warm, community setting.

Our 94 year old Mother has been given a terminal diagnosis. She desperately wanted to remain in her…read morehome till the end. With the help of Visiting Angels, she was able to do that. Their caring staff were a blessing to all of us during this difficult time. I don't know what we would have done without them!

I want to thank Robert and Monica Pence for the several years of personal care I received from them…read moreand their Angels. Without them I could not have remained in my home. They provided a family atmosphere for me and always allowed me to feel comfortable and safe in my home. I depended on them daily and they were always accommodating to my schedule and needs. They were there for me when I had a real emergency and I will always remember their kindness. The caregivers were kind and efficient and provided the personal care I needed. Thanks for the memories. Loraine S. 12-19-20