1. Saint Mary's Hospice

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Reno, NV

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Saint Mary's Hospice

3.0 (12 reviews)
Closed • 8:00 am - 5:00 pm

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6 months ago

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2 years ago

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4 years ago

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8 years ago

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13 years ago

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8 years ago

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8 years ago

Horrible care. Doctor was condescending and rude. Never going to any St. Mary's ever again.

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8 years ago

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10 years ago

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11 years ago

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9 years ago

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Infinity Hospice Care

Infinity Hospice Care

3.5(25 reviews)
1.7 mi

Infinity Hospice Care is staffed by angels! Putting my mom on hospice was a tough, but mutual…read moredecision that has really benefitted her health and peace of mind. The nursing, office, social work, and volunteer staff have been amazing. I especially want to thank Ken and the other volunteers. They love to visit my mom and she loves to spend time with them. Seriously, if the rest of the U.S. medical industry ran this smoothly, we would all be much better off.

My mom has been on hospice since September. I will do an updated review once I have experienced all…read morethe services. Lauren, who was the one to sign her up, was friendly and resourceful. I am hoping to see more of this, in staff. Kim, mom's nurse, has been a good support system. Probably key in this situation . Monique, mom's CNA, has been helpful and a bright spot, twice a week! The We Honor program had a wonderful ceremony celebrating my late dad's military service and my mom as a navy spouse! I am still waiting to know about respite care, companionship for mom, and spiritual care. My mom's faith is very important to her and I have asked 3 times, for someone to talk with her. Our family never visits my mom, so I was hoping hospice could provide that. The social worker did recommend grief counseling, after I asked, but I am still seeking more for my mom. Like I said, I will update once I experience more. So far, some questions have been answered and problems solved. Kim, the nurse, has been a big help and information and supplies needed.

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Infinity Hospice Care
Infinity Hospice Care
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Gentiva Hospice - Reno

Gentiva Hospice - Reno

4.0(8 reviews)
2.8 mi•South Reno

During this challenging period, as my family made the difficult decision to arrange hospice care…read morefor my 80-year-old mother, we expected support services to alleviate the stress inherent to the situation. Unfortunately, our experience with Gentiva has been anything but reassuring, marked by chaos and unmet promises. It appears that their status as a large provider has led to complacency, assuming they can operate without accountability, or perhaps they are experiencing significant internal upheaval, as indicated by the frequent turnover of personnel. Here are a few specific issues we've encountered: Firstly, our dealings with Gentiva have been characterized by a lack of organization that we've found to be overwhelming. We often receive notifications from their staff about their impending visits with barely an hour's notice, which leaves us in a constant state of uncertainty regarding when to expect them. This unpredictability in scheduling has been a major inconvenience for us. Secondly, there's been an issue with the delivery of redundant medical equipment. Even though we already had a necessary concentrator and oxygen tanks, additional, unnecessary equipment was delivered. A representative from Gentiva assured us that the superfluous equipment would be collected and returned, yet this has not been resolved, causing confusion and concern over potential additional charges. Lastly, medications were ordered for us from a pharmacy that was neither convenient nor our choice without considering our preferences. This decision has complicated our situation further by adding an unnecessary layer of difficulty to managing our logistics. There is more that we could share, but suffice it to say, this has been a real disappointment. We switched to Eden Hospice, which affirmed that service levels can be great -- it has been a day and night difference. See our separate review of Eden Hospice, which we highly recommend.

After 3 hospitalizations over the course of a couple of months, we decided to arrange in home…read morehospice for my 90-year-old father. We chose Gentiva and were so glad we did. My father was cared for by such an amazing team at Gentiva over the course of his last month on Earth. We chose Gentiva because my brother knew their business development person, AJ who was so responsive pulling the team together whenever we had any questions. My interactions were primarily with Kyndra, our assigned nurse, who was so kind and responsive. And Darcy, the night nurse, came within 30 minutes of our call the morning he died. Having her there with us - quarterbacking our family - administering medications, suggesting we play his favorite music, tending to him, and telling us what was happening so we could all be in the room when he took his last breath - was such a gift. We are so grateful for the kind and compassionate services of Gentiva and would recommend them to anyone needing hospice care for their loved one.

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Interim HealthCare of Reno

Interim HealthCare of Reno

1.0(2 reviews)
0.9 mi
Certified professionals
50 years in business

Worst at home service. Unbelievable that 2 different caregivers left front door wide open. After…read moretheir shift was over. Didn't follow doctors instructions and gave patient chocolate & could become seriously ill. Took patient outside with an unleashed dog. & patient needs assistance to walk with a walker. Left dirty diapers in bags a didn't throw them away. So many things that went wrong. Hope I can find better service next time my dad needs someone.

Warning! I would look elsewhere for care services. Interim was hired to come three days a week…read more They could not find one person to do all three days so we had three different caregivers. That was after they sent a round of JUST WILL NOT DO caregivers, We have a simple but detailed guide for them to follow. SOOOO simple...but you have to be able to read English to follow it. Yes, they sent someone who pretended to be able to read. When I complained about it, they thought it was funny. They call almost every week to tell me they have a schedule change. Someone else will be here or it will not be at the time set up. If you complain and are upset, it seems to negate their responsibility and they take an defensive position. I am the one who is to be understanding, these things cant be helped, well maybe we are not a good fit for each other. There are the responses I get. If you really need someone to relieve you, give you the help you need on a regular basis, then I would look elsewhere folks. This is coming from a southern girl who thinks your word should mean something.

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Interim HealthCare of Reno
Interim HealthCare of Reno
Interim HealthCare of Reno

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Renown Hospice and Palliative Care

Renown Hospice and Palliative Care

3.0(4 reviews)
3.5 mi

Please research before you choose a Hospice care company and meet with at least two companies…read more I love Renown South Meadows Hospital employees, they were great. Transitioned my mother to Renown Hospice and I cancelled it within one week and transferred to a different care company. Way too many things happened to explain in depth, but key things: 1. Treated her like it was her end of life and that was the direction I felt they were going in. 2. Supposed to review all current medications and any new medications with patient (if competent) and primary health care individual. This did not happen at all, they removed five medications and added several. Never explained any of the end of life medications they ordered. I checked the Renown MyChart for my mother and found all of this out. 3. The nurse was not going to check her vitals - not in their plan. 4. One positive was a lady from Renown Hospice contacted me after I transferred my mother out, and she wanted feedback to improve on their services, so I gladly provided it.

There are not enough words to express how wonderful the professionals were at Renown Hospice. From…read morethe first day until her passing, my wife was treated with dignity and respect. The experience of seeing the decline of a loved one is hard and the nurses were a godsend always willing to answer any questions. Thank you to each of you for helping my family thru the difficult time.

Saint Mary's Hospice - hospice - Updated October 2026

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