I will probably add more context soon. There were many happenings that occurred here. I would urge…read moreanyone considering this facility, to strongly reconsider. I only say this out of concern from the happenings/contacts we encountered.
This isn't the choice for your family.
There's favoritism, gaslighting, alleged violence and more. Anyone who has spent a significant amount of time in this building, has beared witness to this.
Caretakers are overworked, underpaid, and are afraid to escalate issues with residents with extreme behavioral issues.
We spent a considerable amount of time in this building. If you weren't a family member, you were made to feel as if you were in the way. You were disparaged, gaslighted, othered and threatened with being searched/barred from the property.
We experienced days where our trash was never removed- during the summer. The rooms wouldn't cool down enough, there were flies and ants everywhere. It was horrific. No trash bags to tie up the biohazard properly. No escaping it.
You're reamed as to how to put in work orders, only for them to never be fulfilled. We waited about 3.5 months, our request was ignored.
It's a Snakepit. Amanda is the ringleader and enabler of the alleged happenings in this building. Everyone is walking around on eggshells with her. Her mask slips the second you question anything quality wise, especially with the care of your family member.
Some medtechs are unprofessional. Yadira by name, would spend 30 minutes - 1 hr or longer, stepping away from her job- gossiping to an outside agency, about her job, the workload, and other outside staff.
Call lights are to be answered within at least 7 minutes. Ours was intentionally ignored for 30 minutes. We followed the direction from Yadira to pull the cord if we needed help. Help never came.
Medtechs can and will walk out at random due to being overwhelmed. It was a struggle to have someone consistent with timing or responding to relatively urgent requests for medications.
The Caretakers are wonderful, but there are a few that only care about a check. It has been reported that some are allegedly smoking marijuana on the property. It was ignored.
This will be reported/has been reported to the state.
We *allegedly* witnessed residents who went AWOL, became violent towards other residents and staff, intentional neglect of specific residents, etc.
You can't advocate for anyone without facing backlash, or further "othering". It's almost as if you're on the set of Mean Girls and Great Value Greys Anatomy.
It's a facade. Spend more time in this building, and you will see everything. The 5 star reviews are more likely than not, from people who haven't spent more than maybe 2 hours in a common area. Give it time.
Meals are lacking, and often look like rations. There were nights where they may give you a watery soup with a half burrito the size for a child. Also, not cutting up choking hazards unless specifically requested.
We *allegedly* witnessed more than one choking incident. This concern or statement doesn't come out of nowhere. These are observations.
The smells of old urine saturated hallways, the favoritism for "newer" residents. It's all performative. Money is the bottom line. I don't need a generic response from Arbors.
We raised our concerns for months to no avail. The same will happen to you, the more you advocate for your family or acknowledge shortcomings, or safety/quality concerns.