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    3.8 (10 reviews)
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    CenterWell Home Health

    CenterWell Home Health

    (5 reviews)

    My Dad had an excision of a very large skin cancer tumor. His Assisted Living caregivers are not…read moreallowed to change wound dressings. The doctor's original wound care orders did not qualify for Medicare coverage. Toby and Brenda from CenterWell went WAY OUT OF THEIR WAY to work with the doctor's office to develop a wound care protocol that met the doctor's needs for post-op care, and meet Medicare coverage needs. For me, this was an example of what we all hope healthcare can be: highly skill professionals who care enough to provide the absolute best care for patients. THANK YOU!!!

    I consider myself very lucky…read more This is the only Home Health services allowed by my insurance (save the rant for another forum) so it was with some trepidation that I arranged for their services two years ago after having surgery. So why do I consider myself lucky? So glad you asked! Because I am one very satisfied customer. I had the opportunity to use their services again and I am still very satisfied. It is a bit daunting to have strangers come into your home when you are feeling a bit vulnerable anyway. On both occasions, all the health care providers were friendly, competent and completely professional. I really liked that the same person comes each time and they really take the time to talk and listen and work with their clients. They all treated me like an intelligent, competent adult. Both PT's pushed me to challenge myself to increase my mobility and independence, while honoring my wussyness. Both Nurses provided me with the information I needed to make informed decisions about my health and guided me in what I needed to do help with my healing. The first time I had some questions about the billing I had received from them. The people in the business office answered all my questions completely and helped make clear what was co-pay and what was part of my deductible. I really like that the company has a 24 hour help line if I have any questions or concerns between visits. This was extended to me both times after I had been discharged from direct services. So, while I hope I never have need of their services, if I do, and if I have a choice, I would most definitely use them again.

    Interim HealthCare of Reno

    Interim HealthCare of Reno

    (2 reviews)

    Worst at home service. Unbelievable that 2 different caregivers left front door wide open. After…read moretheir shift was over. Didn't follow doctors instructions and gave patient chocolate & could become seriously ill. Took patient outside with an unleashed dog. & patient needs assistance to walk with a walker. Left dirty diapers in bags a didn't throw them away. So many things that went wrong. Hope I can find better service next time my dad needs someone.

    Warning! I would look elsewhere for care services. Interim was hired to come three days a week…read more They could not find one person to do all three days so we had three different caregivers. That was after they sent a round of JUST WILL NOT DO caregivers, We have a simple but detailed guide for them to follow. SOOOO simple...but you have to be able to read English to follow it. Yes, they sent someone who pretended to be able to read. When I complained about it, they thought it was funny. They call almost every week to tell me they have a schedule change. Someone else will be here or it will not be at the time set up. If you complain and are upset, it seems to negate their responsibility and they take an defensive position. I am the one who is to be understanding, these things cant be helped, well maybe we are not a good fit for each other. There are the responses I get. If you really need someone to relieve you, give you the help you need on a regular basis, then I would look elsewhere folks. This is coming from a southern girl who thinks your word should mean something.

    Comfort Keepers Home Care - We are thrilled to announce that the incredibly deserving Keri Henderson has been named our Caregiver of the Quarter!  Congrats Keri!

    Comfort Keepers Home Care

    (12 reviews)

    I recently set-up home care for my mother-in-law and am extremely pleased with Comfort Keepers…read more Kait reviewed costs on the phone before we proceeded with an appointment. Kait set up an appointment with Bob, the owner, to meet with us to discuss our needs and concerns and let us know he would get back to us after working with the scheduler, Heather, to let us know if they could staff the hours that we needed. Bob also reviewed the costs and the company's expectations of us as clients. I have read some of the complaints and feel they are unfounded. Businesses can't survive if they don't protect themselves. Comfort Keepers works very hard to assign and schedule caregivers that can meet the needs of each patient and they deserve respect if and when service needs to be cancelled. I personally worked with each caregiver to make sure they were comfortable with my mother-in-law and that my mother-in-law accepted them in her home. Each and every one of the care givers were well trained, kind, and respectful. The situation was challenging, and they were all wonderful! I have nothing but respect for this company and the people they hire. The care givers told me that they truly love working for Comfort Keepers because they offer excellent training, and they are treated well. Our family has since contracted with Comfort Keepers for another family member.

    We are so pleased with our Caregiver for Mom. She is attentive and caring. She bathes mom and…read morecurls her hair. She provides companionship to mom Mom loves her too, and even asks when she's coming back. I feel totally comfortable leaving mom in her care.

    Home Instead - homehealthcare - Updated May 2026

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