One of our favorite places to visit. Staff and residence are awesome. After performing we spent…read moreover an hour visiting with the amazing residence. Staff is always there ready to help any residence every time we perform there.

My dad was a resident at Kiley Ranch in their memory care facility for the last 8 months of his…read morelife. I cannot say enough about the memory care staff, especially Reina, Rhia and Kelly. They were so kind and helpful to my dad. He was always clean, his room as clean and they were attentive to his needs. The whole staff was very supportive when we needed help or answers to questions. The whole facility, from the receptionists to the administration is friendly and helpful. The facility is clean, light filled and the employees seem happy to be there. Through a very difficult time in my dad's life and mine, they all made it bearable. Thank you Kiley.

Brookdale will move your Loved One, from Independent to Assisted.. just to increase your Fees. The…read moreCare doesn't get any better. Just the Fees. Food is mediocre. The in closures, are week. If your Loved One becomes an inconvenience for their Staff, then off to Assisted Living. The Facilities on Lakeside are even Worse. Individuals rooms may not be cleaned for 2 or 3 days. Items will be Lost.

It's says skilled nursing but very limited. I don't want to move my mom but may have too. Otherwise…read morethe place is beautiful.

a minute ago I'm a…read moredisabled veteran with a brain injury and I used to go there and I just wanted to state for the record that place was extremely nice to me. Jeff and his crew were absolutely the best to me. So if your wondering if your loved one is or going to be in good hands, they will be!

I have been volunteering at More To Life for about a year, going in once or twice a month. Every…read moretime I have been there I have seen their clientele engaged in some activity, ranging from playing cards, shooting pool, or chair exercises just to name a few. If a client wishes to sit on one of the comfy-looking couches and nap, they are allowed to do so. The clients are given choices and are able to move anytime to a different one. If someone is not engaging, the staff will check on them and encourage them to give the activities a try but there is no demanding they participate. Every time I have visited, the facility has been clean, and no yucky smells. If you are looking for supervision for your loved one, I highly recommend More To Life.

I am thrilled to tell you how wonderful Morning Star Senior Living is in Sparks, NV. I will start…read morewith the Staff. Eric, who moved Heaven & Earth to help me get my mother moved in. Lori, his boss, who kept me going with chocolate and encourages Eric to do an incredible job of marketing. Assaad, the Executive Director who was SO kind to me years ago when I was first searching for where to move my mother, and who I spotted serving tables in the restaurant just last night. Then, there is Jacques! The Executive Chef. He is REMARKABLE! His staff is amazing. The food is consistently delicious and healthy. My mother's 4th floor apartment is astounding! The East facing view from the enormous living room window is spectacular. Activities abound. The residents are happy and friendly. I know, because not only do they chat with me, but have made my mother feel so welcome she mentioned she feels like part of a BIG family! Morning Star continue your exceptional work. It is so important to the well being of those in their Golden years and makes my life easier knowing my mother is enjoying her life. Please visit & mention Jody & Colleen sent you! You will be happy you did.

I was brought in here u see false pretenses and now I feel like I'm back…read moreIn college with them telling me what to do and when. They cannot or do not answer financial questions and yet they "demand" that I do certain things ga in their timeframe. Sure hope they have good lawyers!!

I will probably add more context soon. There were many happenings that occurred here. I would urge…read moreanyone considering this facility, to strongly reconsider. I only say this out of concern from the happenings/contacts we encountered. This isn't the choice for your family. There's favoritism, gaslighting, alleged violence and more. Anyone who has spent a significant amount of time in this building, has beared witness to this. Caretakers are overworked, underpaid, and are afraid to escalate issues with residents with extreme behavioral issues. We spent a considerable amount of time in this building. If you weren't a family member, you were made to feel as if you were in the way. You were disparaged, gaslighted, othered and threatened with being searched/barred from the property. We experienced days where our trash was never removed- during the summer. The rooms wouldn't cool down enough, there were flies and ants everywhere. It was horrific. No trash bags to tie up the biohazard properly. No escaping it. You're reamed as to how to put in work orders, only for them to never be fulfilled. We waited about 3.5 months, our request was ignored. It's a Snakepit. Amanda is the ringleader and enabler of the alleged happenings in this building. Everyone is walking around on eggshells with her. Her mask slips the second you question anything quality wise, especially with the care of your family member. Some medtechs are unprofessional. Yadira by name, would spend 30 minutes - 1 hr or longer, stepping away from her job- gossiping to an outside agency, about her job, the workload, and other outside staff. Call lights are to be answered within at least 7 minutes. Ours was intentionally ignored for 30 minutes. We followed the direction from Yadira to pull the cord if we needed help. Help never came. Medtechs can and will walk out at random due to being overwhelmed. It was a struggle to have someone consistent with timing or responding to relatively urgent requests for medications. The Caretakers are wonderful, but there are a few that only care about a check. It has been reported that some are allegedly smoking marijuana on the property. It was ignored. This will be reported/has been reported to the state. We *allegedly* witnessed residents who went AWOL, became violent towards other residents and staff, intentional neglect of specific residents, etc. You can't advocate for anyone without facing backlash, or further "othering". It's almost as if you're on the set of Mean Girls and Great Value Greys Anatomy. It's a facade. Spend more time in this building, and you will see everything. The 5 star reviews are more likely than not, from people who haven't spent more than maybe 2 hours in a common area. Give it time. Meals are lacking, and often look like rations. There were nights where they may give you a watery soup with a half burrito the size for a child. Also, not cutting up choking hazards unless specifically requested. We *allegedly* witnessed more than one choking incident. This concern or statement doesn't come out of nowhere. These are observations. The smells of old urine saturated hallways, the favoritism for "newer" residents. It's all performative. Money is the bottom line. I don't need a generic response from Arbors. We raised our concerns for months to no avail. The same will happen to you, the more you advocate for your family or acknowledge shortcomings, or safety/quality concerns.

This review is based on my original application for my husband to be in care temporarily while I…read moredid my own medical treatment and was not able to care for him at home. Without going into detail, I have to say the manager, Assad Zeid, at Arbors Memory Care, really bent over backwards to make it possible for us to afford this temporary care. I worked with him for several weeks to get everything lined up. I did pay the room hold deposit because this seemed like the perfect solution for us. The only reason my husband did not move here was because he was on oxygen and Arbors doesn't allow oxygen at night. This forced me to find a different location. When this happened I was given a refund of the room hold fee with no argument. Very helpful. Tom, the sales manager, even tried to help me find a different facility for my husband when the need for oxygen became a problem for moving to Arbors. I thought that was very helpful. Arbors is a beautiful facility run by very nice people who seem to care about helping us figure out how to navigate this difficult time in our lives. This is a large facility with beautiful outdoor walkways. I was very impressed. I highly recommend Arbors as a memory care facility. If you find this review USEFUL please VOTE!

Somehow my previous review is no longer visible, so I'm reposting it because I believe families…read moredeserve to know about our experience. Our family member lived in the memory care unit at Clearwater at Rancharrah for approximately one year. Initially, things seemed acceptable, but the quality of care declined significantly over time. We ultimately felt we had no choice but to remove him urgently. There appeared to be a serious staffing shortage, and the employees who were there seemed overwhelmed. Unfortunately, the residents were the ones who suffered. During multiple visits, we found our loved one still in bed late in the day because no one had helped him get up since the morning. On more than one occasion, he was calling out in pain and had not been checked on. Personal belongings also went missing multiple times, and when we raised these concerns with the executive director, the response was dismissive and unhelpful. What we witnessed went far beyond occasional mistakes or forgetfulness. We believe it reflected a pattern of neglect toward vulnerable residents who depend entirely on staff for their daily care and safety. The overwhelming sense of relief we felt after moving him out says everything about our experience. I strongly encourage families to carefully consider other options. If your loved one requires attentive, compassionate memory care, I would not recommend this facility based on what our family experienced. We hope this review helps others make an informed decision.

My experience with the folks and services at Clearwater at Rancharrah has been superior. We have…read morehad a loved one in the memory care unit for nearly a year and I have to say that I have been impressed with the compassion and level of care provided by the staff. I know in our case that the staff have treated our loved one with respect and kindness from day one. I try to thank them every time I visit and am continually impressed by their patience and cheerful attitude. I have had several opportunities to interact with the administrators and each interaction has been helpful and professional. In the course of the year they have implemented several programs that have enhanced the safety and care provided to the residents. Everyone from the front desk to the executive director has been cooperative, understanding and most responsive. The facility itself is beautiful, the food is excellent, and there are all kinds of activities for the residents and their families. I couldn't be more pleased with Clearwater at Rancharrah. Bruce S

I can't say enough good things about Lakeside Manor. Both the residents and staff are friendly and…read morealways smiling. My mom recently had to leave because she needed a higher level of care. She was sad to leave and the staff and residents were genuinely sad to see her leave. She was a resident during the COVID 19 pandemic and they did a tremendous job keeping her and the other residents safe. I'm so glad I found Lakeside Manor for my mom.

My Mom has been living at Lakeside Manor, they have a serious bed bug issue!…read moreManagement says they are very concerned about this issue and the wellbeing of the residents but the infestation still exists 3 months after management acknowledged the issue!

I cannot put into words how much I appreciate and recommend this home and the wonderful staff! The…read morestaff truly care about the residents, they go above on beyond to ensure they are treated kindly with dignity and respect. This is the best of everything a family could want for a loved one-a clean and comfortable home surrounded by nurturing individuals, great food, activities, friendly interactions and 24/7 access to an on-call nurse and physician. This is a rare gem when it comes to caring for your senior loved one!

I highly recommend Good Old Days on Lone Horse Drive. The well-appointed house is in a lovely…read moreneighborhood. My father enjoyed the food, and the company of the both the residents and staff. Most importantly, I can't say enough about how caring and professional the staff at Good Old Days are. They cared for my father with generous warmth, personal attention, and a gentle sense of humor. After a difficult experience at a fancy assisted living facility it was a great relief to know he was truly being cared for at Good Old Days. They aim for a genial family atmosphere, and they certainly succeed. The team who cared for my father is top notch. There was a short period of adjustment as my father adapted to a new location and new faces, but the care team were so welcoming and proactive in learning his personal needs that he settled in quickly and comfortably. They were equally welcoming to me and my family when we visited. I spent many hours at Good Old Days and can sincerely say I enjoyed getting to know the staff and residents. As his disease progressed they continued to care for him with great kindness and competence. Renate and Dietmar own and manage the Good Old Days group homes with an attentive eye to the comfort and well-being of their residents. They, and the staff they hire, truly care about the people whose comfort they are entrusted with. My family and I feel blessed that it was the dedicated professionals of Good Old Days who cared for my father at this difficult time in our lives.

The employees at this facility are very helpful. The rooms…read moreare similar to a motel micro waves and mini fridge in every room, and kept very clean. Food is very good served in your room or in the dining room. Therapy room has a number of stationary bikes along with other types of therapy equipment. Therapists are very good at their jobs and highly trained. Facility has a very good social program with different activities every day including a movie on Sunday.

This place is 5 star ! Looks like a hotel with large gym and…read morefull time nursing staff . Has a beautiful dining room complete with crystal chandeliers! Physical therapists and occupational therapists are excellent to get patients back to normal quickly. Private rooms with en-suite bathroom, complete with robes! Microwave and mini frig in each room.

We had to transition our mother from her home to a home with a caretaker 24/7. She's had some…read morepretty severe health bouts along with hospital and rehabs so many times in the last 2 1/2 years we have lost count.. it's taking a huge toll on her on her health and she won't recover in some aspects, let alone be able to take care of herself and her house at the same time for she lived alone. Everybody at Amy's Eden has welcomed us and treated us like family, very patient with our emotional state and most of all our mothers, within 2 days her blood pressure was extremely lower, she is at ease, she looks great, stress level much lower, no long scared for she is never alone, She has been there 3 months and no trips to the hospital that is amazing right there, she's even putting their address as hers on her outgoing mail, that might not seem like a big deal but it is for anybody who has done this before as we have with grandparents. Don't get me wrong it's been extremely taxing and difficult for her but she's came to accept this life transition and she's stronger and healthier then she has been in a long long time and so very grateful. She is thriving there and the goal is to get her into a independent facility or semi assistant living place but It looks like she's gonna be happy right where she is. She's letting somebody take care of her it's a beautiful thing to watch considering before her whole day consisted of a check sheet with just a few goals... getting out of bed, getting showered, getting to the kitchen to eat, to couch, not falling, and not forgetting to take her meds that's about all she could accomplish in a day and on a good day a load of laundry. She was a prisoner in her own home and so was I and her boyfriend..for I was running two households and taking care of her too. Now she has a much better quality of life and she's so relieved not having to rely on me and her boyfriend for everything, as a mother her guilt in that was huge. I hope this helps the family of somebody that's transitioning or the party that needs to transition..for us we had to change our way of thinking, it's all about state of mind, acceptance and a willingness to let go. I have a new mojo it goes like this ...I can't He can I think I will let Him. Thank you Amy's Eden's Senior Care you all literally saved my mom's live.

It has taken me over a year to be able to write this review…read more During our interview process Deena of Amy's Eden assured our family over & over that this was the place for dad and that the staff was extremely well trained and he would be very well cared for. The home was bright, airy and very clean. My dad lived there for 10 days. On the 10th day he had to be transported to the hospital where he died 4 days later. In his time at Amy's Eden he was overdosed twice. Once due to hospice that we were told we had to use, not by Amy's Eden. Once because the Any's Eden caregiver did not know how to read or fill out the medication log. My step-mom, sister and myself spent the first 7 days at Amy's to help make sure dad was settled and this was the right place for him. In those 7 days we essentially did the job of the caregiver day and night while trying to work with a new hospice regarding medications. On his last Friday a caregiver said it was time to let them do their job and care for him. For $20,000 we sure thought so. We checked in via phone on Sat and Sun and were assured all was well. They claimed he was taking his medications, eating and overall settling in. To say we were beyond thrilled is an understatment. During our visit on Monday we had to immediately call in the hospice nurse who had us transport to the hospital. He was covered in bruises, there was a hole in the wall and they were feeding him food while he was almost completely incoherent. My dad died of aspiration pneumonia complicated by COVID 4 days later. More than one staff member was positive for COVID while being at the house, with no mask, interacting with other staff and the 2 residents. 10 days for $20,000 and no consequences for their actions. Amy's Eden really knows what to say to take advantage of families during a most vulnerable time. If you are looking for a very expensive and quick end to your loved one's life Amy's Eden is the place for you.