Our home needed remediation following extensive smoke and wind damages from the Eaton fires. We…read morewere recommended Puro Clean, specifically Ara, from a couple friends and we are grateful that we decided to go with him. Ara made the whole process a breeze while dealing with our insurance. He frequently followed up and made sure we get coverage for everything that was needed to clean/sanitize and replace items to make our home how it was before the fires. His crew did an amazing job; our place felt new again. Their work gave us the confidence to move back to a clean and safe home. Thank you Puro Clean and Ara for all that you did for us!

We're incredibly grateful to PuroClean for their outstanding work in remediating the smoke damage…read morein our home following the Eaton fires. We interviewed four different companies before starting our remediation. When I had our first phone call with the owner, Ara, demonstrated professionalism, integrity, and genuine care for our situation. What Ara recommended to our home reasonable, made sense and something we could easily get on board with. He is reliable, trustworthy, and a great communicator--keeping us informed at every step and always making sure our concerns were addressed. I've heard horror stories from my neighbors about remediation- cutting corners, charging way too much. Thanks to the Puro clean team, we came back to our house cleaner than it's ever been. What really stood out was Ara's focus on our goals. It never felt like we were just another job--he took the time to really listen and understand what mattered most to us and made sure the restoration was handled with those priorities in mind. For example- I had my kids' rocking chair that I really wanted to keep, and Ara came back- no questions asked- to clean it the best they could, another two times. Thanks to PuroClean, our home feels like home again, and we feel safe in it. We highly recommend them to anyone needing restoration services.

Our house flooded, and in just 10 minutes of flooding, our home was destroyed. Bedroom, through…read morethe bathroom walls to both bathrooms, my office and our contiguous floors throughout the house. We caught it fast, and I knew to call ServPro. We had used a local servpro 10 years ago in Norwalk (CA) and I knew the company. What I didn't have last time was Adrian at ServPro Glendora. Adrian the project manager and his team showed up within 45 minutes of my call. They went straight to work to do everything possible to save my floors. Adrian worked tirelessly, side by side with our insurance companies, and remained in constant contact with me to make sure I knew what was happening and next steps. Having Adrian as my ServePro project manager ensured that my disaster was manageable. Thank you Adrian, we would have been lost without you.

Contracted this ServePro franchise to remediate water damage and they damaged our recently…read morerefinished travertine floors by packing boxes, demo-ing our kitchen cabinets, and drywall plaster without covering the floors as their work order stated they would. When it was brought to their attention, without concern, or requesting to see the photos we have, the owner deflected, immediately blaming us and the other trades who didn't create any debris, and he claimed we waited too long to report it (2 months), even though it was still a closed off construction zone that we didn't access, awaiting materials. Total disregard and disrespect to the condition of our home.

Although we ultimately were not able to move forward with Paul Davis, I want to sincerely thank…read moreGary for the invaluable advice and support he provided throughout the process. He went above and beyond to help ensure our insurance company would cover the necessary smoke remediation for our home. Gary was extremely thorough in his estimate, proactive in working with insurance, and consistently responsive to every question I had. Thank you, Gary, for truly caring. If circumstances had allowed, I would have absolutely chosen Paul Davis to remediate our home.

I works with Paul Davis east San Gabriel valley to remediate my home after the fires. Heard about…read morethem on a Facebook post. Called them and Gary walked me thought the process. Took over all communications with my farmers adjuster and got them to approve his estimate. After signing the contract, Leo met me on site and tagged all the contents he thought could be cleaned. He was very thorough and explained it layman's terms. We had a couple bumps in the road but overall, I'm very happy. Hope I never go thru this again but if I do, I'm calling them. If you see this, thank you again. Great company, truly care, sincere and understanding, not pushy like the rest.

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I reached out to Rafael several years for repairs on my home. He was responsive and great, so this…read moretime I reached out to him again for another roof leak. Big disappointment. The first initial call was great and fast. As the work began, delays started coming up in almost every single process. Before the work began, I mentioned there was a small section of pipe that needed to be redone, and he agreed to do it. As the repair progressed, he didn't address the pipe, and kept telling me someone would be back to do it later on. Work began January 2026, and it is now almost May. Rafael has become super unresponsive, kept scheduling with no shows, and pushing back the repair. Then he just stopped responding altogether. Up to this point the repair still has not been done. ARG Service with Rafael was with an insurance claim. It seems to me like they just don't reply after getting paid. Very unprofessional and irresponsible. I want to recommend ARG and Rafael, but this experience has been frustrating and disappointing

Found this company from a Google search after finding and reporting mold to my apartment complex. I…read moream not familiar with what to do when it comes to mold and my apartment complex was not handling it. They had sent someone out to the apartment over a month ago and I did not receive a report I called John and explained the potential mold I found in my bedroom on the windowsill. From the initial conversation, John gave me a verbal estimate and said he could send someone out asap. We sent up the inspection and Michael came out to the apartment to take samples to send to the lab. Thankfully, John and Michael worked efficiently and effectively. They sent me the lab results and an official letter regarding the inspection within 48 hours. I would recommend them for your service.

Used this company for a mold inspection in my house. On the phone they were incredibly friendly and…read moreanswered all my panicked questions thoughtfully. Had the most reasonable price and during the appointment, everything went smoothly. I appreciated being explained what tests were recommended and the time and space to allow me to pick and choose which ones. I had lab results in a day. Highly recommended.

Palisades fire. I hired Allied to give me a solid estimate that I could take to the insurance…read morecompany. Allied estimated it would cost 5x of what the insurance company estimated. We submitted it and had a check for the whole amount within a week. Will definitely use them for the work as well.

If you have good home insurance and hire this company, be aware, they will abuse it to the highest…read morelimit. Their claim will be exorbitant and they will create more work in order to make the claim more relevant. When the restoration began for an in wall leak. They basically destroyed my living room and the bathroom. They opened walls when there was no damage and created major issues. They found a very small amount of mold and the amount of work they created for this was ridiculous. They even claimed we had to have an environmentalist to make sure the air quality was safe. Of course they changed a fortune for a guy who spoke very little English to put a small machine for 5 minutes and the air was great after we paid their outrageous fee. We are still not done with their repair which began in February. We had a beautiful bathroom with a fantastic faux paint. They brought this guy who tried to re do the faux painting. It came out terrible. Nothing like what we had. The same thing with our fireplace floor which the restoration damaged. The cabinets also came out horrible. The stain is really bad. I could have gone to Home Depot and gotten a better deal. They gave us a list of pricing they sent to the insurance and believe me, they charge for very insignificant things, such as removing and reinstalling a recessed lighting fixture plate. I think it was $45.00 each. The list has pricing for lots of things that were never done. Over charge for EVERYTHING. Unfortunately my husband just keeps writing checks without any accountability. The only thing that was acceptable was the painter. BE AWARE!!! I personally think this is the reason home insurance prices are out of reach for most homeowners. There should be a law to review this kind of abuse. Maybe this is a job for independent journalist Nick Shirley.

We just had an inspection but the inspector was very knowledgeable and thorough. They recommended a…read morecautious approach and we really appreciated their integrity and the information.

They really are attentive to your needs from the initial phone call they start answering &…read moreservicing you immediately. , Vivian called me and started the ball rolling , then Jonathan and Derrick. I appreciate that they communicated with the insurance company and dealt with the technical issues. Derrick has very been patient and understanding . A consummate professional . He sent me Victor Mendoza Sr. to assist me the 1st day of clean- out. He is superb , efficient and an excellent worker . Although , it's the beginning of the project - I can recommend this company to anyone seeking this type of service .

We had a bathroom leak and our trusted plumbers connected us with Ryan…read more Ryan was so great in reaching out to me promptly and accommodating my schedule. I also appreciate how he explained clearly and patiently what the possible issues were and how we might address them. Really professional and customer-centric. Fortunately for us, it doesn't seem like there is a big problem. Since we didn't end up engaging them, I can't provide comment on value for money but based on Ryan's recommendations, I believe that he would not upsell or overcharge customers. Would definitely recommend them!

I DO NOT RECOMMEND this company they have a very rude staff the way to answer it turns out that my…read moreapartment burned and the insurance talked to those of the company of the apartments so obviously that I did not hire them directly but well it turns out that they brought some people to clean the walls of the rooms and bathrooms and those women did not bring large stairs they climbed on top of a small vanity and obviously I can't stand more than 100 lbs and zas that break it they did not pay me and all because of the laziness of not going down the stairs of the truck, another I had some brushes that I had just bought at Costco and they blew one and by the time they finished the work there was a new folder that those clownish way without shoes when I told them to use shoe covers so that they would not leave me bacteria since we are allergic and the person in charge of the project said that I was giving him problems, he wanted me not to say

Both Kieu and Henry were super knowledgeable and professional. I was able to schedule a Mold…read moreInspection with very short notice to their team. They were able to accommodate with no hesitation. I was grateful for their willingness to help. Henry showed up at the property site early which was amazing. He was friendly and exerted a plethora of knowledge regarding the inspection. The report came back with a quick turnaround which was amazing. I highly recommend Allstate Environmental Solutions to anyone looking for a mold inspection.

Building had a leak so my manager sent them out first time , he came he was very friendly, now this…read moremorning he had a very nasty attitude and getting smart mouth like I'm some little kid, and thinking I'm just going to let him walk around my apartment that I pay rent for. I believe my manager or landlord is just hiring the cheapest companies with bad attitudes.