Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also…read more After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue.

I can't recommend Carfix enough! I have a 2023 Hyundai Palisade, and if you know this car, you know…read morethe battery is tucked under a structural brace that makes it a pain to change. I first went to the dealership, and they told me it was going to be an ordeal--quoted me over an hour and a half just to swap a battery! I took it to the team at Carfix instead, and they were incredible. They didn't make a mountain out of a molehill; they got right to work and had the new battery installed and the car ready to go in less than 30 minutes. Professional, honest, and lightning-fast. Save yourself the dealership headache and just come here first!

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

Highly recommend this shop. Julio Vasquez took great care of my daughter. He gave her a free…read moreloaner until it was ready. He forgave half of her $1000 deductible. The work was great, the price was better than expected, and the customer service was simply amazing. 5 Stars for Patriot body shop!

Very friendly people. Did a great job on my vehicle. Repairs were done on time as promised.read more

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff

We brought my son's car here to have it serviced given the clutch was going out and another issue…read more They initially said it would take three days, then we received a call after the weekend on Monday that we needed to purchase two additional parts. The problem with that is that one of the parts was in the kit that we had already purchased they just didn't look, the gentleman says, "oh yeah, my bad" Another week goes by, and we are told another part is broken, we buy that. We call and ask for status, and we are told "sorry the technician doesn't know what he's doing its not done yet let me get another tech." After three weeks of having my son's car and almost $2500 dollars later, we get my son's car. After my son gets his car he takes it for a ride, THE FRONT TWO WHEELS WERE NOT COMPLETLEY PUT ON THE VEHICLE!!!!!!!! That could have resulted in a fatality. My son then texts the gentleman that he has been in contact with this entire time "Martin" and sends pictures and videos to him and he says, "all good now tho?" my son said "it wasn't put on fully" he then text back "ok". That's it nothing else, not even a single apology. Finding a reliable mechanic in El Paso has been a nightmare and now to add this experience to it I am at a loss.

I highly recommend this place they are Fast and honest at a fair price! Will definitely continue to…read morebring my MB here! Thank you guys!

Called to make an appointment to have the outside handle of my car replaced…read more When I took my CR-V in, Ralph Hernandez, the Business Owner, looked at the car and further checked the front hood area, which needed bracing. He ordered the Handle and asked me to bring the car in the following week when the handle should come in. Within an hour and a half, my car was fixed. Excellent job! Excellent service--he braced the loose body parts as well. Mr. Hernandez is honest and communicates with confidence about his work due to his knowledge and his well-trained and competent crew. I was highly impressed with the quality of work and service, and would highly recommend this body shop! Huge thank you, Ralph Hernandez and crew - 5 Star Collision! Based on a 5-star rating- 5 being excellent - I rate this business a Big 5 Star! *****

My truck needed a fender replacement, they had great customer service and the work was done…read moreefficiently. Thanks Five Star Collision!