Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here

I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Not only do these gentlemen provide honest and reliable work at an affordable price, but they'll…read morealso pick you up or drop you off, to avoid having to pay for an Uber/Lyft. I highly recommend these guys, they're great!

I have taken my cars to Morgan's for over 8 years. They do great work, they have it done when they…read moresay it will be done and they are honest. Take your car to them , they will treat you right!

Efficient and courteous service. They quickly get to work on your car and inform you of the work…read morethat they do

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

Tacky and unprofessional clerks. Let other customers jump the line while I was finishing my order…read more I left and won't be back.

I've been getting my oil change service and inspections here for 5 years now and they always…read moreprovide great friendly service! They have very knowledgeable technicians that are always friendly and attentive to my concerns, I've never had to wait for long either. It's everything in one place, I get my oil change, inspection, gas and snacks from the convenience store and boom I'm on my way! Not to mention the car wash the have does a great job too. If you're in the area and need any of these services I would definitely recommend Tanglewood service station

Do not take your car anywhere else but Fort Worth Automotive. Steve and his team are the standard…read morein customer service in an industry that suffers from a bad reputation. We had our Nissan Murano towed to Fort Worth Automotive when it died on my wife. They took a look at it and found that the air intake hose had come lose and that is what caused the car to not run. Any other place would have charged for the assessment and the labor to figure that out. Not this group, Steve called me and told me what it was and said no charge, just come back whenever you need us. They just won a customer for life as I will always have full confidence in turning my car over to Steve and his team and know that they will treat us right.

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great service, good pricing, and quick oil change! Will definitely come back and would highly…read morerecommend.

Highly Recommend! Exceptional Service & Support for TCU Students! I brought my daughter's car in…read morebecause of an issue with her strut. Even though we were a walk-in, the team took the car in right away and had it fully repaired by the next day! My daughter, who lives about a 20-minute walk from campus, was able to manage with her scooter while the car was in the shop -- and by the end of the day, she was back on the road. As an out-of-town parent, I can't express how much I appreciated the smooth communication and easy payment process over the phone. Everything was handled professionally and with care. It gave me great peace of mind knowing she was in good hands. The service was excellent from start to finish, and it's clear they truly support TCU students. We'll definitely be returning for any future car needs. Highly recommend to any students or parents looking for reliable, honest, and efficient auto care! Love you guys!

My family has been going to Mark for years. He's honest, affordable and reliable. Highly recommend.read more

Amazing customer service Mr. Mark is a great mechanic he has worked on several of my vehicles and…read moreis the only person I trust even with my classic cars . He always go above and beyond to help me and get my vehicle on the road..I value his patience and is guaranteed to fix it the first time thank you

They take care of me really good, very friendly even tho idk anything about my 280Z they're taking…read morecare off everything I need, looking forward to seeing the finishing touch

From the owner: We specialize in Nissan 240z - Z32. We also service 350z and 370z models. Stand alone EFI sales and…read moreservice, Engine builds, Turbo Swaps, Fabrication, Suspension upgrades and much more.

*new management* and missing my friends, who have moved. Fortunately they did not move out of town…read moreas I was told by the new owners here. (Which "story" does not inspire confidence!) Another thing that is a red flag for me is some vague but niggling questions... getting an "invoice" with nice round numbers and no itemization. And them telling me they would just charge me a bit less because of the credit card 3% charge... which comes from their pocket, not mine, so I can't quite figure out that one. Also got a "discount" off a large bill because they kept my car for a week instead of a couple of days so they "paid the other part out of their pocket"... or the original amount was overcharged? No one really knows do they... There's more, but that was enough to get me looking another direction. Nice people that I would still do business with if I could overlook the other things

I usually rely on this mechanic shop as my go-to place for repairs. My parents have been using…read moreNour, one of the owners, for quite some time, and I've never had any issues with them. However, this was my first time dealing with someone other than Nour, and unfortunately, it hasn't been the best experience. I brought my truck in for an upper control arm replacement, which was done well, so there was no issue there. However, during this repair, my interior door handle was pulled off the door panel (see pictures included). This definitely should not have happened if the employee had taken their time and had pride in their work. Dealing with this issue has been a significant headache, so please be aware that some employees at the shop have not provided the level of service you might be expecting.