I chose "A Plus Appliance Repair" to fix our broken dishwasher because of their many positive reviews. They deserved these reviews. The repair person Jay was friendly, knowledgeable, courteous and professional. He checked the two problems, one with a broken connector between the dishwasher and its door, and a broken connection between the dishwasher and the counter under which it was installed. He ordered the parts needed and 3 days later called me first thing in the morning to see if I wanted him to come right away. He fixed the problems, checked and showed me the results and cleaned up afterward. I was so pleased with his work that I added him to my phone's contacts so I could call A Plus and ask for Jay for any future appliance issues. I rate him A Plus! read more

My 10+ year old Miele washer and dryer are used daily and have been very reliable, but one day it seemed like the dryer was finally ready to give up the ghost. It kept beeping and turning itself off. I checked the filter and vents, and everything was clear so I called A+, who had replaced the heating element for me a few years ago. Jay came and spent a good 2 hours trying to diagnose the problem. Not a common problem, it turned out, so a few days later both Jay and Emil returned to take the dryer apart, spent another few hours confirming that they had identified the issue correctly, and promptly fixed the dryer. All pricing for their services was quoted up front. They are very efficient, knowledgeable, and friendly. I will definitely call again when I have an appliance problem. read more

Glad Jay was able to diagnose and fix our electric dryer. Labor was kinda costly (reason for 4 and not 5 stars), but he was cordial and explained things well. I would use them again. read more

A-Plus installed our clothes washer pump only 2 years ago, and it failed again recently. I called them about it, and Emil (the owner of the company) came out and installed a new washer pump and didn't charge me. That's what I call great customer service, and a business owner that cares. read more

I highly recommend A Plus Appliances next time you need your appliance(s) serviced or to resolve a problem. Emil was professional, knowledgeable and very pleasant. He resolved our ice maker problem immediately and we have ice once again!! Thank you . read more

Very efficient and knowledgeable, which is what you want in the repair field. Not to mention very personable. After dealing with two other repair companies which I will not name who could not troubleshoot or fix the problem they came through in a clutch and completed the project..I would recommend this company to anybody who believes in efficiency and proper service. read more

I have a glass cooktop stove that cracked and needs a replacement top. I called to get a quote/estimate on replacing just the top. They refused to quote me anything as they have to come out to my home - AND CHARGE A $95.00 FEE, to tell me the top is cracked and needs to be replaced. Seriously...? I know it's cracked. I know it needs to be replaced. Why would I pay someone to come tell me something I already know? Bad business practice not sure how their work is as I refuse to pay someone to come out just to confirm what I already know. read more

Friendly people and service, good communication, on time, clearly communicated costs up front, knowledgeable service man, and prompt diagnosis and repair of dishwasher. read more

Relevant to a post I made re: National Appliance in San Rafael, A Plus came to my rescue. After spending months trying to get my range top ignitor fixed with National (the parts department person actually called me to tell me the faulty part they had installed was not the problem....before the technician came out so weird!). Anyway, A Plus was quick and courteous: came out the next day, replaced the faulty part with one that has worked perfectly. I highly recommend them as it's clear the owner cares about customer service and the team executes. read more

Jay from A+ quickly diagnosed the problem with our GE Monogram refrigerator. He came back the next day with the correct part. This is the second time that we have used this business and we recommend them. read more

Called to repair a defective stove burner. The service man was prompt, very friendly, professional. He fixed the burner in less than fifteen minutes. Reasonably priced. I would recommend A Plus. read more

Just had a visit from Jawad, who diagnosed the issue with my 7 year-old LG refrigerator ice maker setup and explained my options (not great ones unless LG covers it) clearly. Refrigerators aren't what they used to be. Before he left, he also gave me a suggestion which got my dinosaur of a Thermador range back into operation! Dealing with Thermador techs had me shopping for a new range. That can now wait for induction range rebates to arrive in California! Will call A Plus first in the future, without fail. read more

We called A plus after our LG drier broke. They were responsive and quick and reasonably priced considering they had to come back for a second appointment after getting a part. read more

My refrigerator started leaking copious amounts of water from the ice machine... A plus was able to come out very quickly diagnose the problem and stop the flow of water. They were very prompt and everything was as promised or better than expected. read more

Emil came out to assist with a leaking washing machine back in the early days of the lockdown. Thankfully it was just a loose pipe that needed reinserting. Emil fixed it no problem and like many of these other reviews, his straight forward, no-nonsense approach was a winner. We'll be reaching out to A Plus for any further appliance issues. read more

Emil was great and got my stove fixed within the month (the delay was the part that was ordered due to COVID)! He was able to come on the same day he was contacted and the day the part arrived. He came prepared with a mask and noticed right away that our household was a no shoes in the house kind of place and respected that. He did a thorough job of looking for the issue and was honest about everything. He even threw in a joke or two during the whole process. I now have a working stove and I would 100% contact him again for any repairs! read more

Our 13 yo built in GE profile microwave stopped working. I called A plus and Emil promptly came out to evaluate. He's pleasant and knowledgeable. He disassembled the microwave and methodically checked various components and diagnosed and replaced a faulty door switch. He tested it and our microwave was up and running again ! He also fixed our trash compactor on the spot and gave me great advice regarding future appliance maintenance. He's the best ! Now my go to for appliance repair and highly recommended! read more

Quickly got over to our house and fixed our broken oven. Explained everything very clearly. Highly recommend!

They were able to schedule me in quickly and diagnosed our refrigerator problem, ultimately saving me money!

Very punctual with a polite technician that is very professional and knows his stuff. I recommend these guys over all the rest and to top it all off their fees are as fair as it gets read more

Emil is the best! He fixed two Meile dishwashers for me, came within minutes of my call, and he is very nice and happy! Plus he gave me excellent advise on how to maintain the washers so they will last a long time. And he gave me advise on best appliances to buy if I need to replace in the future. This guys gets my gratitude an highest recommendation!!! read more

Great experience! Our GE side-by-side refrigerator was running non-stop and I knew that wasn't right. I emailed A Plus and was able to set up an appointment just a couple days out. The service tech was right on time, very professional, and able to articulate the issue. Best of all, he replaced the part that day for a fair price. It's been running perfectly since. read more

Had a fantastic experience. Came within a day, really jumped in like they actually cared. Immediately narrowed down to a $10 part. Came as soon as the part was available and installed it, no problem. Good communication, works great. Thank you! read more

If I could give more than 5 stars I would! This is the fourth time over several years I've had A Plus in to help me. The appliances are starting to wear out...This time it was my Fisher Paykel dishwasher leaking. They could have sold me on motors, lids, expensive repairs all of which I was expecting. Instead it was a ten minute repair and a basic service fee. Turns out they really know the dishwasher and the issue and it was a quick fix! Amazing! Once again these guys prove they are honest and effective. What more do you want in an appliance service company? read more

I had a fantastic experience with A Plus Appliances. A terrible burning smell was coming from our dryer, but we had no idea why. We called A Plus appliances at 4:30pm on a Tuesday, and they were able to come to our home by 10am the next morning. Aziz kindly called on his way to give me a heads up on his timing. He was punctual and got right to work. He first checked all the electrical and gas components, and quickly identified the source of the burning smell - lint trapped in the underbelly of the dryer, which could ultimately lead to a massive fire if unchecked. He promptly cleaned out the area, and explained how to avoid the issue from happening again. I was sure we were going to have to replace the entire dryer system, however Aziz was able to fix the issue in a matter of minutes. They saved us hundreds of dollars, if not more! He also cleaned up after himself, and helped answer a non-related appliance question while he was here. Can't recommend the more! Thank you, Aziz! read more

FIVE STARS!....and they didn't even need to repair anything! My LG fridge's compressor died today, and I asked for their help. Rather than taking my money, they pointed out that the compressor typically has a long warranty. Sure enough, I checked, and the compressor of my 7-year-old LG fridge has a *10 year* warranty, and therefore can be replaced for FREE! Thank God there are still honest and helpful people out there! I will definitely seek out A Plus Appliances next time I need a repair! *************************HAPPY UPDATE!************************* Well, just one day after posting the above review, it turned out that I needed the assistance of A+ Appliances *immediately*! Unbelievably, although LG agreed that my compressor was covered by the warranty, they only gave me the phone numbers of repair companies in the East Bay that laughed at the prospect of driving all the way to Mill Valley! So, I went ahead and asked A+ for help today, with some vague hope I might get reimbursed by LG later. The OWNER (Emil) of all three A+ Appliances businesses cancelled a less urgent dishwasher repair, drove to Berkeley to get the replacement linear compressor, drove back to Mill Valley, and just now finished the 2-hour installation! My family has a fridge again! Fantastic, efficient, courteous service, and Emil has a killer sense of humor! I will never consider hiring any other repair company in the future, and you shouldn't, either. read more

Emille was great, again. 2 years ago he solved several repair issues on our subzero refrigerator. This time he let us know right away that there was nothing for him to repair and didn't charge us for the visit. Before he left he took time to explain to us how subzero and other built-in refrigerators work, and how they are different from conventional refrigerators. I highly recommend Emille. read more

I read great reviews on Yelp about this company. When my 20 year old Wolf range needed an overhaul I called them. Three days later Emil appeared and inspected. Gave us the estimate and a return date. Arrived one week later with parts, wearing masks, and totally overhauled the oven. It was a perfect service. Very timely and good communication. We will use them again and highly recommend. read more

I called in a pinch and they came out right away. Turned out our machine wasn't repairable so he waived the service fee which he didn't have to do and I really appreciate. Will be calling them when we need service next time. Recommend. read more

AMAZING SERVICE! From phone call for appointment to repair of my LG refrigerator in under 6 hours! I was without a refrigerator for 3 weeks starting at Labor Day weekend. I tried to no avail to get it fixed by another company. Exasperated, I finally got my head on straight and called another company. A PLUS APPLIANCES SAVED THE DAY! Thank you to Emile (owner), for making the time, arriving at beginning of 3 hour window and for expertly fixing my fridge. I highly recommend this company! read more

Yelena . San Rafael. Vlad came to repair my washing machine; he found the problem very fast and fixed it quickly and professionally. I highly recommend him. read more

My fairly new Miele dryer just stopped getting hot. It worked and seemed fine but refused to heat up the wet clothes. I called A+ and they made an appointment within a short amount of time. Emil, the owner showed up and began to study the problem. He logically deduced that the machine should be working and found a hidden error message. Something was blocking the air flow of the heat pump system! After checking everywhere, he finally prayed off a plastic air intake spot in the front of the machine and low and behold, the filter screen was covered with lint. There were no instructions from Miele to clean that area that was super tough to access. After a heat pump engineering lesson, he left with a confident grin. "You're machine will work now! Call A+ for your appliance repair needs! read more

My tenants' Viking refrigerator suddenly started to make some noise which drove them crazy at night especially. I called several companies to find out if they had Viking parts in stock but none of them did. When I called A Plus Appliances not only they had the part but the person I spoke to , Emil, assured me that he knew what the problem was and that they could fix it right away. The next day he came on time and had the part with him, so he repaired the fridge in one visit. I was blown away with the service level of A Plus Appliances. They are super professional and schedule at your earliest convenience, I can't recommend them enough! read more

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Thank you! Aziz was great. Fixed the igniter in my oven. As a professional chef, having my work horse go down was terrible. Aziz knocked it out of the park, I'd say grand slam. Thank you for Aziz's knowledge and ability. When something else breaks, I know who I'll call A Plus and ask for Aziz. You are fantastic. read more

Our dryer, which has been in our house for longer than we have (more than13 years, and is a type no longer on the market) began to make awful sounds. We looked at options & reviews and called A Plus. We had Jawad out to take a look the very next morning. He figured out the problem, told us what the part would cost and what his additional labor would be (there is a charge to come out & look, but it is subtracted from any work you have them do - this was all explained clearly to me before I made the appointment). Jawad texted me as things moved along. As soon as he had the part, we set up a time & he came out & fixed it. All went exactly as he had said it would, and he was cheerful, pleasant, and competent. The dryer is practically silent now. He also tested the heating just in case before he left. And he asked for a vacuum to clean up all the fluff the dryer had left since it had had the problem. In other words, everything happened exactly as I always hope a service need will be taken care of. I am very glad to have this business in my contact list. read more

Matter of fact, on time, affordable, reliable. We use them for everything - most recently a freezer and our old oven.

Vladimir was on time (to the minute!), and was efficient and courteous. I'll never call on another company but A Plus Appliance Repair! read more

This will be my repair company!! I have two Miele dishwashers that just stopped working days apart from each other. I first called Miele. They could have someone to my house in two weeks. Then I called A Plus Appliance Repair. Two days later, at the scheduled time, the tech shows up and in 20 minutes BOTH dishwashers are working. No drama, no pulling out the dishwashers, no 200 parts laying around my kitchen floor to see what the problem was. read more

They answered their phone right away and were able to get me in quickly as we really needed our Samsun washer fixed. They asked if it was ok if he came early if his schedule allowed, I said yes please, and Vladimir arrived an hour before the time slot. He was quick, efficient and reasonable. My washer now works, and he gave me a very easy and inexpensive fix for my refrigerator ice machine malfunction. Vladimir is not very chatty, but he gets the job done. read more

Saw their review on Yelp. Got an appointment the next day. The tech ordered the part for my oven on the spot. Installed 2 days later. Could not have gone any smoother. read more