My dad found this shop for me to go to in Clemson due to the great reviews. They were super helpful…read moreand didn't make us pay unless the problem was fixed, i drove my car for 3 weeks and it was great, ended up paying them after the 3 weeks were up. Definitely recommend Clemson students coming here. Go Tigers!

Amazing experience. The receptionist was extremely nice and easy to communicate with over the phone…read morefor quotes and booking. Had a problem with my Jeep and couldn't get a dealership to get their hands out of their pants to figure it out and fix it. Called this place and pulled my Jeep from the dealership hours later. Mechanics here are honest and do great work with very fair and reasonable costs for repairs (unlike dealerships nearby). Quick and valid turn around with no nonsense. Absolutely recommend and will be returning for any future issues

Wheel bearings in a Countryman Mini. The work was great, but the communication and the timing of…read morethe repair were better!! The value, although it's an expensive repair, they were the least expensive with great work. I appreciate the repair being completed in 48 hrs vs. 1-2 weeks usually set by my normal mechanic. I guess I have a new mechanic. Thank you.

I drive a Mini Cooper Countryman. Not a car that most mechanics will service. I am extremely…read moresatisfied with the service from start finish. Excellent communication, car was taken care of. The repairs were done in a timely manner and just an overall excellent job. Mechanic has great knowledge. Jimmy was professional and I, as a single female... am extremely grateful for Roper Mountain Auto Care... I would recommend them and plan to service my cars there in the future.

I have used these guys for over 20 years. They are very knowledgeable and honest. I don't buy…read moreanything but Honda or Acura and I would never take them anywhere else to be serviced besides here. Highly recommend!

Very professional and knowledgeable. We've always had good service from this company a reasonable…read moreprice.

I started by reaching out online. Salesperson Chaseton began texting me. He sent me a video…read moreevidencing the vehicle's real-time availability, which, of course, piqued my interest. After engaging in the dance of preliminary negotiation, I decided to visit the dealership to see it in person. Happily, the car looked just like it did in the video and pictures. I wanted to take the car to an independent mechanic for an inspection, but was informed the dealership did not permit that, which was disappointing. I decided to go for it anyway. Chaseton assured me that if anything was found to be awry after my purchase they "will address them then." I test drove it and then made the purchase. The sales process was one of the least painful car dealership experiences I've had. I felt no pushiness, and no underhandedness. There was no constant rotating cast of characters trying to convince me of one thing or another and trick me into parting with more and more of my money by trying to wear me down over time. I felt comfortable with their processes, the offerings, and the final numbers, including ultimately choosing financing through them instead of the financing I came there with. Chaseton was especially a joy to work with. Having experience with sales, I understand his role is to seal the deal. As a prepared salesperson, he had responses ready for all of my inquiries and requests. As a human, he was warm, personable, patient, and calm. I appreciate these qualities, especially in sales transactions. His team members were just as a likeable. Five stars for Chaseton. He handled me in a way that left me feeling good about my purchase, which I am very happy with!

absolutely horrible service, they are SO RUDE called us UGLY and told us to get out of here, never…read moreshop here the worst experience ever. and when talked to the manager about it he was standing up for the rude employee.. absolutely unacceptable.

I was traveling from NC to GA and my low coolant level alert came on. I googled auto repair near…read moreme. The first place I called blew me off. I then called Pickens Auto Repair. There was no wait. They were very kind. The young man even clocked in early from lunch to top off my coolant, give me a jug of water, and I was able to get back on the road. GREAT, kind service, and many thanks!

I am begging you NOT to use these scammers. I went in for a simple oil change, long story short,…read moreand came out needing a new transmission. The one trip for an oil change led to two more trips with different 'issues' where I spent a few thousand dollars there in total. On the last trip, they replaced my transmission cooler hoses. The hose was not tightened, therefore, causing ALL of my transmission fluid to leak out. I park on grass, so I never saw the fluid leaking out until it was too late. The mechanic failed to make adequate repairs to my vehicle resulting in my transmission to lock up. I had to have my car towed home because I was driving one day and it just locked up on me. When I called to explain to them it was their fault they just kept saying "I'm sorry, but what do you want me to do?" They would not compensate me or even offer to fix it for free. I was not offered a rental car or any help whatsoever from them. I asked for a copy of their shop liability insurance and was not provided this information. Not to mention all of this happened over a 2 months time span. My jeep has run fine for 6 years and a month after I took it to them, I am without a car. After I got it out of the shop the last time, they called me to assure me everything was fine and stated no safety features were messed up. They have manipulated me, used me, and taken my service for granted. Again, do not use Pickens Auto Repair. Please take your money elsewhere!!!

Looking for a good reliable honest place to take your car to be fixed!! This is the place , this…read moreplace was recommended to me by a friend of mine. (Chris the glass guy ) anyway. They have worked on my last car and my recent car. The best part is they guarantee their work and parts they put in for you. I've always had great success here. Houston's is the only place I will take my cars to be worked on. I'm so happy here and everyone is nice and friendly. I do recommend them to everyone I know. I definitely will be back.

I wanted to know if my vehicle needed a battery or starter. Mike quickly determined a battery would…read moretake care of the problem.

Joe knows his stuff. He takes care of loyal customers too. He squeezed me into a full schedule…read more Thanks Joe.

I called on a Monday afternoon at 3pm, no answer. I stopped by at 3:30pm during normal business…read morehours and arrived to a locked front door and a closed shop. Took my car to a competitor. Waste of time, the website says they're open M-F until 6pm.

Otto was so helpful and really informative! He took time to inspect my car issues thoroughly and…read morediscuss a plan of action that I could afford. They got me right and fixed what was needed to get my back on the road with in a few hours! i would recommend him to my family and friends anytime! it is hard to find mechanics you can trust these days, but this shop is one you can!

These guys did an amazing job on my old truck, fixed the u joints on the driveshaft in under 4…read morehours with a great price on top of that. I would recommend anyone to go here. Honest people.