My mom's Alzheimer's had reached a point where she needed more care than we could offer her at…read morehome. My brother and I went to five different assisted and Memory Care Facilities around the Temecula Murrieta area, and all of their memory cares look like zombieland. Very few caregivers, everybody sitting around doing nothing, no music, no one doing activities no laughing and very very depressing. And then we found Vineyard Ranch. The facility is beautiful and very well-kept. When we walked into the memory care, everybody was out of their rooms and doing something. People were laughing, talking activities were going on everywhere, and staff were visible throughout the rooms. Completely different environment and that made us very, very happy. She has been there for 3 weeks now, and she doesn't mention going home at all. She tells everyone this is her home and that she loves it there. She's always doing an activity and keeping busy. She's made a lot of friends. The food is good and she finishes all of her meals. Staff are always there to keep an eye on everyone. After any exercise, the staff brings everyone protein smoothies. Every Thursday they have an excursion to someplace fun and stimulating. At a time when dealing with a situation like this, it can be extremely stressful and create feelings of guilt. Vineyard Ranch has made the transition smooth, easy, and very pleasant. We are so happy to see Mom happy laughing and involved. Couldn't ask for more than that.

What can I say! We finally found the best Assisted Living place for my Mom! This facility is the…read moremost compassionate and caring that we have experienced compared to all the previous facilities she was at before. This place has beautiful bedrooms throughout and everything is kept up beautifully! If you need a place you can trust with your family's needs, this is the place. Thank you Vinyard Ranch. My Mom is happy here!

This review is based on experienc, this place is going down hill quickly. The memory care side is…read morewhat we are referencing in this review. There's a high staff turnover, admin doesn't return calls or follow up and the fees are over the top, residences don't even get much food, they get toddler portions !

The quality of care has declined! Also the response from management goes unanswered, it seems like…read moreit's all about money here. There's also a high turnover, and some employee's seem lazy.

My parents moved into Highgate Senior Living at Temecula about four months ago, and like many…read morefamilies, I was initially very concerned about the transition. Thankfully, our experience has been nothing short of amazing. From the beginning, the staff have been incredibly kind and helpful, and the environment is warm and welcoming. A special mention goes to Kat Librojo, the Activities Director/Life Enhancement Coordinator, who has truly made a remarkable difference in my parents' daily lives. Kat plans a wide variety of fun, engaging, and meaningful activities that keep residents active and connected. My parents participate daily in many of Kat's programs--from exercise in the gym, balloon games, trivia, and bingo, to flower arranging, chair Pilates, core strength classes, and their favorite: Thursday Happy Hour with live music! Kat is always full of energy and creativity, and whenever I visit, she's there with a smile, often decorating for the next holiday or special event. It's clear that the joy and engagement my parents feel is directly tied to the caring and dedicated team at Highgate--especially Kat. I'm so grateful to see them not just comfortable, but truly thriving.

Our mother has been in memory care for many years. As…read moreanyone who has a parent living with a horrible disease knows, it takes very patient very caring people to make everyone more comfortable. We have that here at Highgate. Sam and Jose are one in a million (well 2 in a million). In a business that has a LOT of turnover, these two HEROS have been looking after our mom for quite some time and we are grateful to have them. While we hope and pray that no one ever needs the services at Highgate senior living (memory care) rest assured they have excellent care givers. A special shout out to Jessica and her team. While we don't have as much interaction with the evening shift we can give many kudos to Michaela and Joseph. And we would be remiss if we didn't offer an additional thanks to Natasha and Jessica (care partner)

Unfortunately my mom has visited this facility 2 times now in the past 4 years due to her falling…read moreand breaking something. But I have to say, next to being home, we could not have been more pleased with the level of care. So many nice people all working hard to make sure her recovery is on schedule. If you have the choice for yourself or a loved one this is the place. We are blessed to have this place in our town.

I am very pleased with the care my brother received at this facility. The staff was incredibly…read moresupportive and attentive throughout his recovery. I would especially like to thank Maria, David, Jonathan, Jieleen, Evelyn, and Marina for all the help and compassion they showed my brother and our family. Everyone was so kind, thoughtful, and professional, and their dedication truly made a difference during a difficult time. I also witnessed a CNA taking the time to help another patient eat and making sure he received his meal, which really showed the level of care and compassion the staff provides to all residents. We are very grateful for the excellent care my brother received

Rebecca Prouty of Always Best Care is one of the kindest and most thoughtful individuals in this…read moreindustry. Her reputation is impeccable and I personally know 3 individuals she has assisted. Navigating caregiving decisions are usually very emotional and it is during those times you need a steady, kind voice. That is Rebecca. If you or someone you know needs senior care you absolutely have to contact Rebecca.

We had a wonderful experience with Always Best Care and cannot say enough good things about the…read morecompassionate, professional team--especially the amazing caregivers who helped my mother over the course of four years. During that time, the caregivers became like extended family. They treated my mom with incredible kindness, respect, and patience, and it gave our family so much peace of mind knowing she was in such good hands. Rebecca, the owner, was always responsive and personally involved. She made sure my mom's needs were met and was there every step of the way. When my mom eventually needed a higher level of care, Rebecca and her team went above and beyond to help us find the perfect Residential Care Facility. Their support during that transition was invaluable. We are deeply grateful for the care, professionalism, and genuine compassion that Always Best Care provided. I highly recommend them to any family looking for reliable, loving in-home care for a loved one.

It has been so encouraging to have personal experience with a homelike care facility that holds to…read moreso high a standard of professional care and compassionate individual consideration. The owner and operator, Unikka, is not an invisible name. She is present overseeing, interacting, and supervising her hand selected staff. Situated on a sleepy country road just outside of old town, the facility is more like a large home. The kitchen is very visible and spotlessly kept. A large sitting room (family) greets you, bright and cheery. Having been in many assisted livings and nursing facilities, the demeanor and loving staff mark this as an exceptional rest for those in rehabilitation or needing consistent care and encouragement. They always receive visitors with grace and welcoming arms. Blessings and thanks for being above the requirements. Bravo!

Very clean facility inside and outside. Administrator is very caring and compassionate whose always…read moresite and put her clients first. I enjoyed working with her and friendly professional staff.

The facility and staff at Murrietta Gardens have been phenomenal. From the director of the facility…read moreall the way to the folks in the kitchen, they have all been excellent. Taking the time to walk me through next steps in planned or unplanned meetings, sending pictures of Mom at activities to me for my family, giving counsel and letting me know that Mom is loved by everyone. I find the facility to be well kept and inviting during whatever time I come to visit Mom. Even during times when Mom has been a bit of a challenge they have treated her with respect and consulted me with the best plan of action. When we had challenges with hospice they fought for the care Mom deserved and needed. I would highly recommend this facility to anyone.

Brittany is absolutely amazing and very knowledgeable! She answered all my questions without…read moregetting annoyed and went above and beyond to put me at ease with my concerns.

As a nurse who frequents this establishment It is definitely my favorite Board and care !!read more

Caraway Place Assisted Living is clean. The home is cozy and the residents look happy. what a…read morepleasure to see.

If I could, I would give Heather and her staff at Concord Estates 10 stars…read more My dad lived at Atria for 3 years in the unassisted / Sheffield building, which he loved. Unfortunately, and like with so many other older people, a UTI lead him from one health issue to another, until he required around the clock care. Atria did nothing to help us and left us feeling disadisappointed and misled. Suddenly, we were having to arrange 24 hour caregiving while also having to look for his new and hopefully LAST home. Luckily, we were directed to Concord Estates by two unrelated, but equally enthusiastic, referrals. I called Heather and it turned out that there was one room open... the same room recently left open by the father of referal #2 and lived in by the father of referal #1 directly before that! It felt like (and I believe was) divine affirmation that we were going to the right place! We were lucky that it happened the way it did, but it is the exception. Most people have to look online, read reviews, and pray that they are making the right choice for their loved one. So I am writing this to let you know that you can stop your search now - take deep a breath and relax. Advocating for your loved one is no easy task and sometimes it feels like you are fighting everyone you come in contact with, just to have them treat your loved one with the respect and honor they deserve! When you move your family member into Concord Estates, Heather and her staff (especially Sammi!) become your new teammates in that fight. Unfortunately, my dad's health worsened quicker than anyone had anticipated and he passed away last week. He was in the ER for a catheter related infection, when he suffered a massive stroke. Sammi and an outside caregiver named Ben came to visit Bill in the hospital the night before he passed. Nobody paid them for that, they did it because they CARE about the people the work with. Heather was in constant contact with my sister, my wife, and me during that chaotic last week in the hospital. She called the Drs and nurses in the ER and the hospital, still advocating for him, right up until the end. She deciphered their mixed messages for us, listened to us vent, and did WAY more then the owner of the board and care facility where he happened to live at would ever be expected to do. Please... take another deep breath and relax now. If you are lucky enough to get your loved one into Concord Estates, thank god and know that they (and you) are in very good hands.

I absolutely revoke my review of Concord Estates. I was asked to write a review and at the time…read morethings were good. That changed drastically for us and I actually removed my Mom from the Medi-Cal waiver and we are now paying full price for care elsewhere. I felt it very necessary to move her in order to have the quality of her life much better than it was at Concord. I cannot recommend it to anyone at this time.

It's like being on a cruise with no waves. Plenty of outings with excellent staff. Food service is…read moreexcellent with plenty of variety.

My friend lives there and has told me several times the food they serve is horrible. They used to…read morehave a decent cook 4 years ago, but not any more. The residents complain, but nothing changes.