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    A Pet Villa

    3.4 (199 reviews)
    Closed 7:00 am - 6:30 pm
    Updated 1 month ago

    Services - A Pet Villa

    Dog walking

    Bath and groom only

    Pet boarding

    2 More Services

    Full grooming

    Pet haircut

    A Pet Villa Photos

    Recommended Reviews - A Pet Villa

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    Reviews With Photos

    Matting in his back due to not brushing him after his bath.

    If I could give zero stars I would. We've been bringing our dog here for the board and stay while we go to visit family since 2021 and it started off great however with the new ownership things have gone extremely downhill. My dog used to love coming here, he would get so excited and not even tell us bye lol. But we've noticed the last 3 times, each time we brought him he refuses to go to the back unless I follow which was so strange because he used to sprint to the back. It felt unsettling, but he used to love this place so much so we just thought maybe he just doesn't want to leave us. After the transition of ownership during a 12 day stay the staff gave our dog HALF off his food. The policy is 1 bag per meal but for some reason they split each bag into two meals and he lost a noticeable amount of weight. The final straw was his most recent stay, we always pay for an exit bath because if you don't he reeks of dog urine (which was also questionable about how clean the place is) We scheduled a pick up for 10 am however we got a text almost an hour early saying he was ready. This time received him with multiple mats all over his body and not all of his nails were trimmed. Upon further inspection his ears were also not cleaned. This has never happened before- twice they didn't have him ready on time and there have been a handful of times where he's not dry 100% but we let that go since he has a double coat. I called to speak with a manager to see if they got a new groomer and she told me that brushing is not included with a bath but she tried and didn't have time to get to it. Not only did she lie to me because brush outs are 100% included but he was "done" one hour before his scheduled pick up! She offered me to bring him back for a discounted price but instead I asked for a refund. I was told they have to speak to ownership and get back to me. This was one December 23rd and it is now January 6th with 2 emails following up and we still haven't heard back from them. I had to cut out multiple mats from him that they caused during his blow dry. If you blow dry and brush him properly matting is never an issue. Attached are just some of the matting I cut out as well as his nails not being cut or trimmed. Manager is a liar and she is extremely lazy. Avoid this place

    dog puncture wounds
    Jc C.

    I brought my dog and my friend's dog to this facility as we went backpacking this weekend for my birthday. Let me tell you, when I got the dogs back they were never more excited to leave. First off, we were late, and paid a $48 late fee for both dogs which is fine. When we picked out dogs up, one was covered in CRUSTED dog feces on his back legs and we had just groomed him last week. Both of the dogs were so thirsty and downed bowls of water as soon as we offered it to them. Lastly, the dogs were both extremely exhausted, we asked for no all day play, as it would interfere with the dogs training and both don't do well, but completely disregarded this when we were late. When we decided to call the manager they said they had to have proof, we're we offered to take pictures and she declined. Following this she called the Owner, after speaking to the owner had said they could not refund us the cost of the bath because we "declined the exit bath" even though not a single employee had spoken to us about this, nor is it in the website. In addition, they did not believe us and the Manager Ellis had said that she had personally checked the dog and said he "looked fine" insinuating that maybe what we were saying was false. Do not go here, go across the street to Wag Hotel. Update (Evening of pickup): I was only trying to understand why I had to pay over $230 for my dogs to stay 48 hours (including one of which being very sick in the previous months) were released with feces on there hind legs, with it crusted on there indicating it had been there for a while. I wanted to ensure that my dog who i just groomed was now being forced to sit in poop at the kennel. The fact that you, instead of trying to make this right, go ahead and post a review response that's frankly insulting to the client and telling them they are lying is a huge eye-opener for your prospective clients knowing they don't have your support. In addition, you knew we were out of town so we wanted to board our dogs closer to our trip, why would we groom a dog twice especially if we had got it done the previous week. Very very disappointing. Update (09/27/2021): Both dogs are sick, vomiting & pooping liquid all day after pick-up. One has bruising all over (photos attached), the other we cannot tell due to the hair type/skin color, I am very disappointed with this place, their health and safety precautions are clearly not okay. The dogs were separated the entire time, and they both came home sick, that's not okay. A health professional needs to review this place and ensure that other dogs are not getting ill and the employees are respecting the need for cleanliness to prevent illness.

    Erik W.

    Our whole family has been using "A Pet Villa" for years which includes a total of 3 dogs! The communication and reservation process is very easy once you establish an account/profile. I receive super fast follow up responses via e-mail from the owner and they just recently took a reservation last minute since we had to leave out of town. My dog Flash is always excited when we arrive and always in a great mood when I pick him up from the Pet Villa. I am so happy with the service and always feel great leaving my dog at "A Pet Villa!" Flash's Instagram - https://www.instagram.com/flashy.boy.entertainment/

    I'm so grateful I found this kennel. My dog is reactive on leash and they accommodated our girl just fine. I paid for Kong treats and photos/updates plus walks. An end of stay bath, too. Totally worth the peace of mind. 10/10! Will def return.

    My sweetheart loona
    Erika C.

    I honestly don't usually take the time to update posts about businesses, but I decided to leave a post because A Pet Villa is definitely a wonderful place to leave your Fur Baby if you need boarding/grooming. When I was new to the Bay Area, I scoured for places to take my dog, I found places that were a little more affordable in the area, but A Pet Villa is almost down the street from my home, and very convenient as it is near an exit for the freeway. The staff is so sweet! I was nervous about bringing my pup becasue she was still so small at the time. She was greeted and treated so well, we have continued to keep bringing her a year after. We absolutely love their wonderful staff, and Malka (owner) is so sweet and friendly. And they have ALWAYS accomidated us if we needed our pup to stay an extra day if she's being boarded. And when she goes to day care, she comes back home tired and happy from a full day. We love them SO MUCH!!!

    Iris L.

    I'm usually not the type to leave a yelp review, however APV has always been my #1 choice for the past year when it comes to boarding my dog, Myla. The staff are beyond exceptional when it comes to their boarding service, considering how hyper and crazy Myla is! Myla has a ton of fun here and always returns back to me in perfect, if not, better shape! Thank you to the lovely staff. Until next time!

    The toasty marshmallow and her new Doo.
    PX F.

    Third time here and we always have such a great experience! Marshmallow is a chow chow and they are known for their temperament, which can give me anxiety taking her to the groomers. She's really sweet once she gets to know you, she's just scared of people the first time around and she is not aggressive at all. I love her progress around people and stereotype of chow chows. Anyhoo, A Pet Villa and the staff is awesome and I'm extremely happy to see her toasty trim, blow dry and bath! She's always smiling when she leaves! See you all again soon!

    Bessy B.

    I really wanted to like this place. We just moved back to town from nevada where it is super dog friendly. This spot had good prices and was close to home. I dropped my goldendoodle off for a day of play when I was moving into my apartment. He is a year old and was well socialized. I have to say, the front desk staff was friendly, but I didn't like how I can't see the facility and they just take your pup and go behind the door and that's that until you pick up. I didn't think anything of his visit until he started being scared around men with hats. It could just be a coincidence or his age, but I took note.... fast forward a few weeks later, I wanted to get him groomed. and APV had grooming onsite. I made an appt, brought him in. This time, I met with the lady that was grooming and gave her a run down on what i wanted and then they disappeared into the back. When I brought him home, he had all these nicks on his skin from the clippers. My pup had 2 large mats that I pointed out. I wrote into the facility and they didn't take any responsibility for the nicks and blamed it as razor rash and the fact that he was "severely matted". Now, I am a hair stylist and I know what a cut is v a rash. My pup had to wear a cone for 7 days after his grooming appointment because they groomer didnt see he had his testicle sack still in place and mowed right over it and cut it pretty badly. My poor furbaby was licking like crazy, it was so swollen. I was really disappointed in the reply from management acting like it was my fault because he had 2 mats. The other nicks that were on his body were no where near the matting. How do you explain that? So ya, this place was really at my top of the list and I can see how they may remain in business seeing as there is very few places in the Sunnyvale area. I hope they can improve upon the processes. I might not be welcomed back after this review, but if i start seeing better reviews. I may try the day care again, but definitely not the groomer.

    The manager left this voicemail of how my Cattledog would be boarded for 10 days.

    A voicemail from the manager of how my Cattledog would be boarded for 10 days. Not to leave his room at all for 10 days. Not only incompetent but inhumane. What else goes on in the back at this place. We asked but we're always given excuses why we couldn't.

    Lutz watching for lizards
    Radu U.

    I take my German Shepherd dog Lutz at this place for the past 10 years. He always has a wonderful time and he is very well taken care of. I can see when I drop him he is very happy to stay at this place as they offer playtime and he loves to play with other dogs. When I pick him up he gets a nice bath and he usually looks even better than when I dropped him. The staff is very nice and a pleasure to deal with. I am very happy with this business and very grateful for their services.

    Looking good after a fresh grooming at a pet villa!

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    6 months ago

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    7 months ago

    The ease of booking, speedy drop off and pick up, pleasant staff and mellow cat afterward made this another great experience here.

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    1 year ago

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    Malka N.

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    3 years ago

    My dog didn't get a good care and died after losing 15 lbs while in their care for few weeks.

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    Page 1 of 5

    A Pet Villa Reviews in Other Languages

    Ask the Community - A Pet Villa

    Can you recommend a legitimate teacup poodle Seller?

    I would go to the AKC website and look at the breeders they have. Make sure you get references of dogs they have sold to others and contact them regarding their experience with the breeder.

    View All 2 Questions

    Review Highlights - A Pet Villa

    Finding a place that was reasonably priced, friendly and convenient (right by the San Jose airport), was key for me.

    Mentioned in 3 reviews

    Read more highlights

    Lori Hamilton Dog Training

    Lori Hamilton Dog Training

    (165 reviews)

    After Theo was sent home from another board-and-train program in less than 24 hours with the…read morerecommendation that we may not want to keep him in our family, we were honestly feeling defeated and unsure what to do next with our reactive GSD puppy. That's when we found Lori Hamilton Dog Training -- and from the very beginning, Lori's approach was completely different. Lori showed no fear, no hesitation, and immediately established calm, confident leadership with Theo. She took him into her board-and-train program for six weeks, while also involving us in weekly training sessions throughout the process. Honestly, I think we learned just as much as Theo did -- maybe more. Lori helped us understand that successful training isn't just about changing the dog's behavior; it's about teaching the humans how to communicate clearly, consistently, and confidently. One thing Lori shared with us that really stood out was that many trainers focus primarily on obedience, while a crucial part of her work is emotional rehabilitation. That distinction became incredibly meaningful to us. Theo didn't just need commands -- he needed help learning how to feel safe, regulated, and confident in the world. You could see that deeper transformation happening throughout his training. Another thing that meant so much to us throughout the process was how communicative Lori and her team were. They regularly sent us videos of Theo's training and progress, which was both encouraging and incredibly comforting while he was away from home. Watching him succeed and gain confidence week by week gave us so much hope. The transformation we witnessed in Theo was incredible. Before Lori, Theo was reactive with strangers, and we genuinely believed we might never be able to safely take him to public places. By the end of training, we were working with him off-leash at the park, watching him respond reliably to commands, and feeling hopeful again about his future -- and ours. What impressed us most was how comprehensive Lori's training was. She worked with us not only at her facility, but also at a public dog park and in our own home. At the end of his training, she even had us invite a group of friends over specifically to help Theo practice safely navigating people entering his space -- the area where we'd experienced the greatest challenges with him. That level of real-world training made such a difference. The impact Lori had on us was so significant that we also ended up sending our other dog, Raya, to train with her. Raya already had excellent obedience and followed commands well, but she has always been an anxious dog despite previous training. Lori's focus on emotional rehabilitation made us realize there was another layer of support available for her, too. Theo is still young, and we know training is an ongoing process, but now we actually have tools, confidence, and support. And perhaps most importantly, we know we have Lori in our corner moving forward -- both for continued training and for boarding when we travel. Before finding Lori, we had pretty much resigned ourselves to the idea that vacations together simply wouldn't be possible for the rest of Theo's life. We also can't say enough wonderful things about Lori's staff. Every single person we interacted with was kind, knowledgeable, patient, and clearly cared deeply about the dogs. During Theo's stay, we genuinely felt like he was being treated as part of the family -- and so were we. We are beyond grateful for everything Lori and her team have done for us and for Theo, and we truly cannot recommend LHDT highly enough.

    I'm coming out of the dead to leave this review because I hope it helps someone who is thinking…read moreabout seeking professional training for their dog(s). We are not new dog owners and with our previous dog, we lived the best life - traveling across US and Canada, flying on planes, staying in hotels, dining at Michelin star restaurants, going to work at the office, walking off leash, etc - with zero professional training. He actually was a puppy school drop out! We learned that all dogs are different and with our new pups, we needed help on dealing with behavioral issues like reactivity. Through positive reinforcement, Amy coached us on how to loose leash walk our dogs in heel position. She also showed us how to do "place" work, use spatial pressure and how to get our dogs to focus on us around distractions. We also learned how to turn up our praising game verbally and with treats! Trainings were mainly at Butcher Park which is a very high pressure environment given the amount of dogs at any given time. It really put us to the test and honestly, we were challenged! It's hard work. We had homework after each lesson, but we committed to practicing in between lessons. We weren't perfect but we always showed up ready to learn, and to give and receive feedback each time with the goal of growing and improving. We ended up doing "board and train" for both of our dogs (one at a time) and we couldn't have been more pleased with the outcome. We needed a jumpstart and Amy gave us the knowledge and tools to set us up for how we want to live our lives with our French bulldogs. She truly loves dogs and wants the best for them and their owners. We highly recommend Amy!

    Bowser's Buddy Pet Care

    Bowser's Buddy Pet Care

    (41 reviews)

    I have so many selfish reasons to not share this review and make Kim even more busy than she…read morealready is. But my goodness! She is a miracle worker. She took our sweet, shy, overly anxious little pup and made him feel at home within a short son of three weeks (2-3 times exposure for day care) before we let him stay overnight. She has been a godsend and I know that I can rest easy when our little fur baby is in her good hands.

    When I used this service: March 1-5 Why I chose Bowser's: I…read moredid 1-2 hours of research: Yelp reviews, calling friends from the dog park/other contacts, etc., and Kim always came highly recommended. Matt from Pawfection told me he refers all his clients to her who are looking for longer pet sitting, and no one has come back disappointed. Overall impression: I cannot speak more highly of Kimberley and Bowser's Buddy Pet Care! She was extremely professional and accommodating and made me feel like part of the Bowser's family from day one! More details: Kimberley is the epitome of professionalism. I really appreciated how she: - validated my sad feelings that I couldn't take him on the trip - had me over the weekend before my trip to see her space and meet the other dogs she was currently taking care of - was in constant contact about times/dates and how my dog Reeses was doing while I was gone - communicated (quickly) with me whenever I sent her a text message or gave her a call - loves my dog like her own (and he loves her back!) Pro-tip: Kim's place is dog HEAVEN. Very dog-friendly and lots of things to keep them entertained and comfortable: doggy door, fenced-in grassy yard, orthopedic beds, etc. etc. She doesn't give discounts, but it's totally worth the price, and that's coming from a med student in tons of debt currently!

    Bay Area K9 Association

    Bay Area K9 Association

    (227 reviews)

    Bay Area K9 has been a lovely experience with me and my dog Cane for the past few months, from the…read moretraining and using the Sniffspot as well. This review is long overdue for sure! Training aspect: Steve, has helped my men reactive and dog reactive 2yo German shepherd adjust to our home and make our bond SO strong. I myself, have learned so much from him and have finally been able to teach my dog phenomenal manners and after a few sessions, his behavior at home is so much better now. We have more to learn, but Steve has taught us everything and been patient and kind, and it works out so well for our learning style. His photography is also phenomenal and has taken amazing progress photos of Cane, and I can guarantee I'm probably going to get one framed in the future. 10/10 trainer, couldn't recommend him enough. Sniffspot: This area behind the facility is SO nice if you don't have a backyard, which is very common in the Bay Area. Having a high energy dog, exercise is so important to keep him in shape, and keep him happy. The turf is always nice and clean, and the area is always quiet and we are never disturbed. Plenty of toys to play with and so much room to run! It's always worth the drive over for sure. Overall, no complaints whatsoever, if you are looking for a trainer that is kind, knows his stuff, and makes training FUN and makes your bond stronger with your dog, go here! I couldn't be any happier with our time with Bay Area K9. :)

    If your pet is running from you should be running to Bay Area K9 Association!!!!!!…read moreAre you looking for an amazing quality caring and experienced professional who will make your two naughty dogs a little bit less crazy? Look no further! Steve is an amazing professional who understands your pets needs and your own needs. Whether your pet is old (or young) Steve's your guy.

    A Pet Villa - petboarding - Updated May 2026

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