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A Monument & Casket Depot

5.0 (1 review)
Open 9:00 am - 4:00 pm

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2 years ago

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Caballero Rivero Hialeah

Caballero Rivero Hialeah

(3 reviews)

Recently we used their services for my father in law. They made the process easy to understand…read morewhich, considering the circumstances that eased some of the burden. My father in law's service was handled with care and compassion. They did a beautiful job making him look so at peace. The service room was clean and had ample space to sit as we had over 100 loved ones attend. Everything was prompt and on time. The flower arrangements that were available for purchase were stunning and so many options. The front desk staff was knowledgeable and extremely helpful with all of my questions. Handheld obituary cards with his information on them along with a QR code version were provided and the website was user friendly. They also provided a slide show with his photos played on the tv next to his casket along with a hard copy on a flash drive that was given to us after the service was finished. When it was time to take him to the cemetery, everything was so well organized and the police officers that helped us get to the cemetery (30 min away) were amazing. Keeping 20 cars in line, getting them through traffic in Miami on the highways was so impressive. Their services helped my family put him to rest and provided exemplary compassion and care. Thank you so much, from the Fonseca Family.

Very upset with the service provider. We first came in to get some things finalized for my father…read morein laws services. We were consoled and the staff was very understanding. They went into details about the process of the services and explained what was going to happen. We were told we were going to be contacted when the signatures were acquired from all parties prior. We waited 3-4 days only to be contacted toward the end of the fourth day that the whole process already happened and to please come by. We waited for the call as well because they were supposed to also be provided details of the dimensions so that a decision could be made for the next step. No calls. I called to express how I felt as the rep spoke to me, my wife and my mother in law. We ALL heard the same thing only to be told that we misunderstood what was told. That was a very tough pill to swallow. Then the day of the funeral we arrived to pick up my father in laws remains only to have to wait 40 minutes. We called the day before to confirm everything was ready so no hiccups. Only to wait because all the reps were writing contracts mind you we are needing to go to the procession at the cemetery. We barely made it on time. How could they be so arrogant and unprofessional knowing we told them we were needing to leave only to be told to please wait.

Valles Funeral Homes and Crematory

Valles Funeral Homes and Crematory

(14 reviews)

We knew this day was coming. Even though it didn't make it…read moreany easier my friend and his family were as ready as they could be. This facility made the process a little easier to grieve. They decided on a 2 hour viewing so everyone could say their proper goodbyes. They have a screen available to play video or pictures if you have a USB. They can also play your loved ones favorite music if you provide a playlist or a CD etc. It was nice hearing some of the music that brought us back sweet memories. The facility was clean and the staff only came out to greet everyone in the beginning and at the end to give their last condolences. Giving us our privacy. Everyone appreciated that. R.I.P. Mr. Marshall, we love you Pops!

I will post my review in English and Spanish. We are…read moregrateful for the professional and compassionate attention we receiveived by the Valles family at their beautiful installations in Miami , Florida. Our loved one's wishes were to return to our homeland. The Valles family expedited the repatriation process in a timely manner, tended to every detail with a service here in Miami in their beautiful and elegant installations. They went above and beyond in service, consideration and compassion. Our loved one was repatriated to Venezuela We are eternally grateful for your attention and professionalism. Valles Funeral Homes have been in business in Venezuela with nationwide locations for over 50 years. The generations have maintained the impecable service they've been known for in Venezuela. Thank you Valles Family. Publicaré mi reseña en inglés y español. Estamos agradecidos por la atención profesional y compasiva que recibimos de la familia Valles en sus hermosas instalaciones en Miami, Florida. Los deseos de nuestro ser querido eran regresar a nuestra patria. La familia Valles aceleró el proceso de repatriación de manera oportuna, atendió cada detalle con un servicio aquí en Miami en sus hermosas y elegantes instalaciones. Ellos fueron más allá en servicio, consideración y compasión. Nuestro ser querido fue repatriado a Venezuela. Estamos eternamente agradecidos por su atención y profesionalidad. Valles Funeral Homes ha estado presente en Venezuela con ubicaciones en todo el país durante más de 50 años. Las generaciones han mantenido el servicio impecable por el que han sido conocidos en Venezuela. Gracias familia Valles.

A Monument & Casket Depot - funeralservices - Updated May 2026

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