John Hanks is a wonderful individual and I cannot thank him enough for his help and services when…read moremy father passed away in 2018. It has taken me a while to write this review, but the memory of John's professionalism, grace, compassion, and work ethic remains clear in my mind, even years later. My father's wish was to be buried at sea in a casket, which is not an easy task to the untrained layperson. John made the process seamless and was extremely informative, upfront, compassionate and fair. He worked with myself, my mother and brother to make sure my father's exact wishes were met. He organized everything and made sure that we were kept informed throughout the whole process. His his an honest and honorable man, and I can't recommend him enough.

My wife and I have known John Hanks for over 50 years and I can honestly say that there is one word…read morethat would describe him as a person as well as his funeral services. "Integrity!" It's such a sensitive and difficult time in a family's life to lose a loved one, he and his staff have always risen to the occasion and been able to comfort families in their most difficult moment. We "highly" recommend him and the services that he offers to you and to your family. He is a "Blessing!"

* I have to say I have never done a review on a funeral home, however, I feel compelled to leave…read moreone for this business. There was plenty of parking in the back, and the President (forgot his name), was kind enough to allow me to come in, since I am about 2 hours early. * As soon as I walked in, the clean fresh accent assaulted my senses and instantly put me at ease. Under the circumstances,

The owner (Jose A Arvelo ) of this funeral home was very disrespectful very unkind and he didn't…read moreeven think about the Family's pain he expected for us to do his job never cooperated with retrieving my love ones body and continued to make it seem like it was the families job super unprofessional I would not ever recommend this place to anyone never

Heart breaking. So many mistakes and so much to deal with on top of the loss of a loved one.read more

Memorial Plan San Jose has assisted our family on multiple occassions. Barbara Torres the Funeral…read moreDirector is extremely knowledgeable and a true professional. Her attention to detail and care through this very difficult time is appreciated more than she will ever know. Ms. Torres took care of the services for my mother with the honor she deserved. The staff was kind and sympathetic. Thank you from the bottom of our hearts to Memorial Plan San Jose for your exceptional service.

Understanding, friendly, very knowledgeable and at reasonable price. Highly recommended…read more.. A±+++++++++

I purchased two plots with funeral services in 1978. My mother passed in 2012 and my father and I…read morewent to the funeral home to make the arrangements. I showed them the paperwork and everything went pretty smoothly. My mother had a nice viewing and graveside service. My father passed in 2024 and I went back to the funeral home to make the arrangements and that's when the nightmare began. They claimed there was no record of the contract because the funeral home had been bought out by a different company in 2015, they just kept the same name. So, I had to come up with $8,000.00 to bury him. No viewing or funeral service at all. We were told that because I did not pay the $5,000.00 for the funeral service, no family could be present at the internment. I managed to find the original paperwork in my father's belongings a few weeks later and brought it to the man I was told was in charge. He made copies of everything and said he would get it resolved in a few days. Well, it's 2026 and after dozens of phone calls and messages left, NOTHING!!! If I could afford an attorney, I would take them to court!!!!

Recently we used their services for my father in law. They made the process easy to understand…read morewhich, considering the circumstances that eased some of the burden. My father in law's service was handled with care and compassion. They did a beautiful job making him look so at peace. The service room was clean and had ample space to sit as we had over 100 loved ones attend. Everything was prompt and on time. The flower arrangements that were available for purchase were stunning and so many options. The front desk staff was knowledgeable and extremely helpful with all of my questions. Handheld obituary cards with his information on them along with a QR code version were provided and the website was user friendly. They also provided a slide show with his photos played on the tv next to his casket along with a hard copy on a flash drive that was given to us after the service was finished. When it was time to take him to the cemetery, everything was so well organized and the police officers that helped us get to the cemetery (30 min away) were amazing. Keeping 20 cars in line, getting them through traffic in Miami on the highways was so impressive. Their services helped my family put him to rest and provided exemplary compassion and care. Thank you so much, from the Fonseca Family.

Very upset with the service provider. We first came in to get some things finalized for my father…read morein laws services. We were consoled and the staff was very understanding. They went into details about the process of the services and explained what was going to happen. We were told we were going to be contacted when the signatures were acquired from all parties prior. We waited 3-4 days only to be contacted toward the end of the fourth day that the whole process already happened and to please come by. We waited for the call as well because they were supposed to also be provided details of the dimensions so that a decision could be made for the next step. No calls. I called to express how I felt as the rep spoke to me, my wife and my mother in law. We ALL heard the same thing only to be told that we misunderstood what was told. That was a very tough pill to swallow. Then the day of the funeral we arrived to pick up my father in laws remains only to have to wait 40 minutes. We called the day before to confirm everything was ready so no hiccups. Only to wait because all the reps were writing contracts mind you we are needing to go to the procession at the cemetery. We barely made it on time. How could they be so arrogant and unprofessional knowing we told them we were needing to leave only to be told to please wait.

We can never know the path set forth for us, but along the way, people come along, and sometimes…read moreyou find a treasure. I hate seeing KEITH KRONISH  practicing his craft up close, but he is fantastic at his profession. Keith was able to coordinate the passing of our family member in Florida and bring her home for burial. I could offer no higher praise than to say he provided a level of respect and dignity to a process fought with pain. Thank you for the support and kindness you provided my family.

First let me thank Mr. Keith Kronish, funeral director, he couldn't have done any better, I'm so…read morepleased with the service for my brother, he was so helpful in getting my brother the Honor Guard, for his military service, he did a great job, Thank you Mr. Kronish

We knew this day was coming. Even though it didn't make it…read moreany easier my friend and his family were as ready as they could be. This facility made the process a little easier to grieve. They decided on a 2 hour viewing so everyone could say their proper goodbyes. They have a screen available to play video or pictures if you have a USB. They can also play your loved ones favorite music if you provide a playlist or a CD etc. It was nice hearing some of the music that brought us back sweet memories. The facility was clean and the staff only came out to greet everyone in the beginning and at the end to give their last condolences. Giving us our privacy. Everyone appreciated that. R.I.P. Mr. Marshall, we love you Pops!

I will post my review in English and Spanish. We are…read moregrateful for the professional and compassionate attention we receiveived by the Valles family at their beautiful installations in Miami , Florida. Our loved one's wishes were to return to our homeland. The Valles family expedited the repatriation process in a timely manner, tended to every detail with a service here in Miami in their beautiful and elegant installations. They went above and beyond in service, consideration and compassion. Our loved one was repatriated to Venezuela We are eternally grateful for your attention and professionalism. Valles Funeral Homes have been in business in Venezuela with nationwide locations for over 50 years. The generations have maintained the impecable service they've been known for in Venezuela. Thank you Valles Family. Publicaré mi reseña en inglés y español. Estamos agradecidos por la atención profesional y compasiva que recibimos de la familia Valles en sus hermosas instalaciones en Miami, Florida. Los deseos de nuestro ser querido eran regresar a nuestra patria. La familia Valles aceleró el proceso de repatriación de manera oportuna, atendió cada detalle con un servicio aquí en Miami en sus hermosas y elegantes instalaciones. Ellos fueron más allá en servicio, consideración y compasión. Nuestro ser querido fue repatriado a Venezuela. Estamos eternamente agradecidos por su atención y profesionalidad. Valles Funeral Homes ha estado presente en Venezuela con ubicaciones en todo el país durante más de 50 años. Las generaciones han mantenido el servicio impecable por el que han sido conocidos en Venezuela. Gracias familia Valles.

I have to say that sunshine did such a great job to help myself and my husband when his mother…read morepassed away at 3:00 am on memorial Day. They took care of everything and was extremely helpful. Nobody ever wants to be in this situation but this business is exactly what you're looking for. I would highly recommend Sunshine cremation if you could make any arrangements in advance or even if you needed last minute like we did.

They were kind, compassionate, and took care of all of our needs. I would highly recommend them.read more