I came by the Memorial Plan in Westchester after visiting its location in Hialeah (please see…read morereview for Memorial Plan San Jose). I had went into the Hialeah location to set up a preneed funeral plan. I had forgotten to sign some papers and I had to get my checkbook to pay for the deposit/first payment... so the saleswoman agreed to meet me at the location closer to my home. I also thought this would be a good way to see their other location. Location is a bit smaller than the Hialeah location but still features private chapels for the wakes. I actually preferred this location to the one in Hialeah not only because it's closer to home and family but also because the decor is a little nicer. Either way I paid for the first month while here and left on my way.

They were amazing people to work with. During one of the worst moments in my life, I was treated…read morewith respect and dignity. I am very grateful to the staff. Most especially Adelaida who was a warm and comforting person.

I would like to extend a heartfelt thank you to the entire staff at McWhite's Funeral Home. Every…read morefamily has their own experience, and that is always respected -- my experience was nothing less than amazing from start to finish. I did not encounter any form of disarray. Every part of the process, from making the arrangements to laying my mother to rest, was exceptional. The few small issues I did have were corrected immediately and without any hesitation. I could not be more satisfied or happy with the service McWhite's provided, and I would definitely recommend them to family and friends. A special shout‑out to Mr. McWhite himself -- thank you for the incredible surprise of the 1920 Hearse. I was completely overwhelmed when I stepped outside the church and saw how my mother would be escorted to her final resting place. It was the perfect way to honor her, and it matched her spirit so well: class and elegance. Thank you, thank you, thank you.

They had the responsibility to take care of my husband's body here and to send to the islands. The…read morebody was poorly prepared that when it got to the island, the remains or container was inundated with water. We had to wash over some of the clothes, throw away and purchase new ones. Very disappointed. I would not use or recommend them to anyone.

If you are born, one day you will die. It is a fact of life…read more While many people choose to avoid this subject altogether, you shouldn't. You are running from an inevitable truth. There are many things to consider when dying. Do you want to be buried underground or placed on a wall? Would you prefer to be cremated? Donated to science? Do you want to have burial plots for yourself and your loved ones? Believe me there is much to consider. Assuming you're practical, this place is a reliable option. The office staff is pleasant and completely sympathetic to this difficult subject. I personally spoke to Sergio and Gladys and they were beyond helpful. While I may not have funeral expenses on my current to-do list, I did get a rundown when I went in for other matters. As far as burials go, I have several family members at this cemetery and have never had any issues. The graves are well kept and there is plenty of space. There are also nearby flower shops, so visiting your loved ones and bringing a token of your affection is a breeze. Oh, and a final tidbit - they don't remove bodies. From my conversation with staff, the oldest grave around is from the early 1900s. I know that in comparison to other cemeteries that doesn't seem like much, but Miami is a relatively new city. Visit HistoryMiami to get a better idea. Anyway, point is they truly respect the dead.

Very disappointing experience. For more than two years, I have visited in person, called, and…read moreemailed repeatedly to request replacement flower pots for four family burial sites, and the issue still has not been resolved. It is frustrating that such a basic maintenance matter has been left unaddressed for so long. While temporary plastic pots are sometimes available, families should not have to keep asking for a short-term fix each time they visit. A cemetery should maintain burial sites with care, consistency, and respect.

It was a nice service and burial everyone was treated with the upmost respect, courtesy and…read morekindness for our family.

It was a sad occasion, but this establishment made it easier for the family to handle things. They…read moreprovided catering for the viewing service as well as arranged and filled out documents for the deceased to be transferred back to their country for a burial of choice by the family. The value for such services were decent. They provide a piece of mind when things were so chaotic.

Our family wants to thank Felipe Caballero and his staff for the incredible service, compassion and…read moreconsideration they had for us. This was my first experience at preparing funeral services for a loved one. Felipe walked me through the entire process and ensured he would take care of everything, and he did. His professionalism and caring heart solidified my trust in him.He was always just a phone call away and would always answer my questions in a timely manner. If there was an option for 10 stars for this business, I would give it 10 stars. We are living in very unprecedented times and many business owners are taking advantage people's vulnerability. This is NOT the case for this business. If you have to prepare funeral services for a loved one , do not look elsewhere, you will not regret it. The sense of trust that you feel with him and his staff is exceptional. Thank you Felipe once again for everything.

I have mixed feelings about this business. I'll walk you through my experience. My brother…read moreunfortunately passed out of state and I immediately started the process of making his arrangements. I initially started working with a different funeral home and unfortunately due to how sudden and unexpected the passing of my brother was we were simply unprepared financially for this situation. There were a lot of blurred lines surrounding his death and well when you're in a vulnerable position and you put your trust into a business that's supposed to alleviate your stress when you're already grieving you expect a different level of care and professionalism. I found Graceland through Catholic Charities, and although Felipe was at first very kind and seemed like he genuinely cared there were a lot of things that just didn't sit right with me. For example my brothers body had to be shipped from out of state, that in itself took about two weeks. My brother passed away in May and we did not receive the body until June 27th and the viewing took place on the 28th. We were denied access to viewing the body despite repeated requests, although a funeral director can make the suggestion I believe it's up to the family to make the final determination. We never had the opportunity to identify the body and when I requested pictures, identifying information such as tattoos, or finger prints etc I was denied every single suggestion that I had in order to receive the closure that was needed. There was a constant back and forth with National Mortuary which is the company that ships, the funeral home in the state in which he passed said they preformed the embalming and the then I was told by the shipping company that THEY had preformed the embalming. The office staff seemed to laugh at me every chance they had, in particular Samuel. My brother was cremated on the 29th and unfortunately I couldn't attend the cremation which I truly believe was their end game. Although they were very gracious in understanding our financial situation and did give us a discount I don't believe that entitled them to behave in certain ways. I for one felt extremely disappointed and embarrassed by the whole thing. I repeatedly went to pick up my brothers ashes and they apparently have a policy where you can only pick up from 8:00 AM to 3:00 PM despite Felipe being there. When I initially went to pick up his remains the staff told my husband that we still owed money which of course wasn't true we paid cash the moment we signed the contract and so apparently that was an accounting oversight. I have never felt so humiliated, embarrassed, and ashamed. This was terrible what was done to us and I hope it doesn't happen to any other family out there during the most difficult time in their lives. While we appreciate the discount we would've appreciated empathy a lot more. Felipe is extremely professional in his communications and the way he accommodates families but I just felt extremely frustrated and lost throughout the process.

* I have to say I have never done a review on a funeral home, however, I feel compelled to leave…read moreone for this business. There was plenty of parking in the back, and the President (forgot his name), was kind enough to allow me to come in, since I am about 2 hours early. * As soon as I walked in, the clean fresh accent assaulted my senses and instantly put me at ease. Under the circumstances,

The owner (Jose A Arvelo ) of this funeral home was very disrespectful very unkind and he didn't…read moreeven think about the Family's pain he expected for us to do his job never cooperated with retrieving my love ones body and continued to make it seem like it was the families job super unprofessional I would not ever recommend this place to anyone never

Grace Funeral Home Service Provided Me & My Family with 5…read morestar treatment . Vincent , Vanessa, Kevin , Bill, Carol, Donnie & All of the other staff members that I just can't recall they're names right now were always very professional, compassionate, kind, warm,loving & encouraging . During Our Time of Bereavement. It's hard enough to deal with making so many decision about how you want your love one to be memorialize .A very sensitive topic to discuss among family at a very emotional time in our life but Vanessa & Vincent made it an easy process . All through the planning process Vanessa & Vincent were able to guide me / us through it . Pre-planning is the BEST way to go that way when it's time to actually have the funeral it's a lot less stressful . I tell you it was an easier process than waiting until the actual time to have The Funeral . Everything was easier with the preplanning. I strongly recommend it . Thanks so much for presenting Our Matriarch /Mom the way that we've known her too be Gorgeous ,Fabulous , Well Posed , Gracefully AT Peace & finally soundly asleep .Our PEARL / Diamond Mom looked Sooooooo very beautiful. Many of Our relatives, friends, her classmates & visitors said Mom/ Betty looks GOOD & Just like herself . We Applaud You're entire staff for Exceeding Our Expectations ,Your Prayers, Comfort, Compassionate, Kind words of encouragement ,Everyone was so Loving & Patient with my many questions/ texting. Customer Services during our season of Bereavement . Please continue to stay TOP NOTCH & We strongly recommend your business to All of our family, friends Colleagues and Love ones both far & near . Keep up the great work & Stay Blessed well . Warmest Regards The Eady, Bendross & Jones Family

My mom passed away earlier this year, and it was an incredibly difficult time for my family. Since…read moreI had never planned a funeral before, I was truly grateful for the guidance, patience, and support the staff at Grace Funeral Home provided. They helped us through every step with care. I pray God blesses you and your loved ones with many years together, but if you ever need a funeral home that will treat your loved one like family, I sincerely recommend Grace Funeral Home.

Catholic cemetery with many beautiful statues. Did you know Americans used to picnic in cemetery…read moreparks? This is a calm and well cared for cemetery. The staff were kind and helpful for a recent graveside funeral service. They put up a tent for shade, provided chairs, and water.

Every web site you find for this cemetery says the same thing "Open 24 hrs." Don't fall for that…read more They lock the gates at the entrance and many times they close it early like whenever they like. They also do not pick up the phone nor have hours of operation on a recorded message.